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E- Learning Product Specialist Sales Software

PBS Systems6 days ago
Calgary, Alberta
Senior Level
full_time

Top Benefits

Competitive annual base salary
Product certification bonus up to $4,800/year
Free parking

About the role

Company Name: PBS Systems

Job Location: Calgary, AB

Department: Product Education

Reports To: Team Lead, e-Learning Product Specialist.

Job Requirement(s): e-Learning Product Specialist Team Lead

Location: Alberta, Calgary

No. of Openings: 1

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”

The Role The Product Education department is looking to hire a talented, positive, and detail-orientated e-Learning Product Specialist to join our growing team. This role is for someone who thinks bigger than traditional technical writing and wants the opportunity to shape the learning journey for our internal and external customer base utilizing the PBS Academy.

As an e-Learning Product Specialist, you will be responsible for partnering with other PBS departments to test software, storyboard videos, write technical documentation, and other interactive learning material to teach our dealership customers and internal staff the features and functionality of the PBS software.

Job Responsibilities

  • Proactively research new software releases to update Product Documentation.
  • Communicate complex features in a compelling, clear, and effective way.
  • Monitor the product lifecycle and coordinate course content updates.
  • Storyboard engaging course content for the PBS Academy.
  • Maintain project documentation and course folders.
  • Understand automotive dealership processes related to software features to communicate the benefits of the PBS software effectively.
  • Develop and manage educational content for internal certifications.
  • Facilitate Certification Presentations (minimum one certification required).
  • Provide product training when needed.
  • Develop product-related content for marketing and sales materials.
  • Collaborate with other PBS departments to create content.
  • Act as a PBS software advocate.

Qualifications

  • Have excellent verbal and written communication skills (English).
  • Strong organizational skills with great attention to detail.
  • Action-oriented, multi-tasker who excels in a multi-project environment.
  • Ability to embrace variety, structure, change, and innovation.
  • Works well both with a team and independently.
  • Previous customer service and dealership experience will be considered an asset.
  • Computer proficiency in Microsoft Office Suite – web.
  • High school diploma.

What We Offer

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development.
  • The opportunity to travel.
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please mo nitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

About PBS Systems

Software Development
501-1000

Established in 1988, PBS Systems is one of the largest Dealership Management System (DMS) providers in North America.

Driven, daring, and ground-breaking, our people create premier business solutions for retail automotive dealerships.

From the start, we collaborated with our customers to create a platform based on dealership input. Hand in hand, we’ve conquered the industry, evolving our product and services along the way to meet all challenges. Milestones later, our v10 software remains as the model of DMS performance and reliability. Trusted time after time and powered by decades’ worth of dealership knowledge, PBS Systems continues to define the dealership landscape with one of the most innovative, all-inclusive and secure dealership systems.

Our headquarters are located on a brand-new campus in southeast Calgary, Alberta. Satellite offices are stationed in: • Milton, Ontario • Arlington, Texas • Dubuque, Iowa • Spanish Fort, Alabama

Our people and culture are the driving force of our brand, and we wouldn’t be the automotive software veteran that we are today without our 400+ talented employees. If you want more from your career, get out of the passenger’s seat and be the driver of your journey with PBS.