Jobs.ca
Jobs.ca
Language
Wireless DNA - Fido & Rogers Dealer logo

RPP - Outbound Sales Representative

Toronto, ON
Mid Level
full_time

About the role

Job Summary:
As an Outbound Sales Associate, you’ll be the voice of our brand for our customers—leading conversations that build trust, drive sales, and create long-term loyalty. From recommending the right devices and bundles to ensuring post-sale satisfaction, your work directly impacts customer experience and business growth. This is an exciting opportunity to join a dynamic, fast-paced team where collaboration and results go hand-in-hand.

Key Responsibilities:

  • Engage with existing and potential customers to drive sales and deliver an exceptional customer experience
  • Conduct timely post-sale follow-ups to ensure customer satisfaction and retention
  • Promote plan upgrades, additional lines, and suitable devices to meet customer needs
  • Introduce and offer products/solutions through strategic follow-up conversations
  • Collaborate with teammates to meet and exceed monthly targets and KPIs

What We’re Looking For:

  • A strong communicator who can build rapport and trust quickly
  • Proven ability to upsell and close sales through consultative conversations
  • High energy, self-motivation, and a passion for delivering results
  • Team-oriented mindset with a commitment to shared success
  • 1–2 years of proven experience in outbound call center operations

About Wireless DNA - Fido & Rogers Dealer

Telecommunications
51-200

R&D company + High-end engineering at your immediate service

Our unique product socalled ENTROPY AUDITOR is designed ot organize the chaos and bring "BIG"​ results to mobile operators.

We help Mobile Operators to understand and detect their complex network problems using BIG DATA combined with vast lessons learned repository in order to simplify operational processes, and improve KPIs.

As a result, your company will save significant costs and boost E2E customer experience.

You will also benefit of having a pool of engineers backing up local operations on demand.

www.wdna.com