Who you are

• 8+ years of software engineering experience, including experience with backend systems
• 2-4 years of engineering management experience including coaching, mentoring, and sustaining high-performing teams
• Deep technical expertise in designing, building, scaling, and maintaining high-volume, mission-critical systems, ideally in a product area with a regulatory (or similar) surface area
• Expertise in ensuring operational excellence for critical production systems, including setting and meeting SLOs, robust incident management, and navigating complex compliance landscapes
• Excellent communication and collaboration skills - you’re comfortable navigating complexity and bringing together teams across orgs
• A strong service mindset - you lead with curiosity, care deeply about people, and empower those around you
• Bonus, but a big one: experience with financial and/or other regulatory systems (like Tax!)

What the job involves

• We’re looking for an Engineering Manager to lead our Tax Payments and Filings team. You’ll manage a team of engineers responsible for building adaptable internal tooling systems to organize legal compliance rules, and apply those rules to our internal engine responsible for generating and processing tax payments and filings
• Payroll is the beating heart of Gusto’s business, and Tax is responsible for keeping that beating heart compliant. Lead a team that’s critical to our long-term success, and engage with one of the most surprisingly fun domains of your career!
• Gusto’s Tax Payments and Filings team exists for the sake of our customers’ peace of mind. Every year, we move billions of dollars in tax payments and file millions of tax filings with the thousands of state, local, and federal tax agencies where our customers are located. As compliance rules shift and change over time, so must our systems. Correctness is essential: if we don’t do our jobs correctly, our customers pay - literally
• Build and foster an inclusive, collaborative, and impact-oriented culture
• Coach, mentor, and sustain a high-performing team of engineers, including regular 1:1s and performance coaching
• Maintain cross-functional relationships with key partners in Product, Data, Tax Operations, Tax Filings Compliance, and with engineering and product leaders on other Tax teams
• Help set technical direction on the team, ensuring that we are meeting our compliance commitments, as well as advocating for work to reduce the operational overhead of adapting to changing tax legislation
• Advocate for and build systems that enable us to hold our correctness bar incredibly high, while also enabling iteration, experimentation, and speed
• Work to understand the context-rich Tax domain, to be able to weigh in on the team’s technical decisions

Benefits

• Health and Wellbeing: Medical, dental, and vision insurance for employees and dependents. Family care and support, including family planning and fertility benefits. Gender-affirming care and support. A variety of mental health resources.
• Time Away: It's important to take time away for yourself or to take care of your family. Gusto offers paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more!
• Free meals and refreshments: If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!
• Perks: