Job Summary

Executive Director, Wellbrook Place West - Partners Community Health

Partners Community Health

Full-time

In-Office | Mississauga, ON, Canada

Position Summary

Partners Community Health (PCH) is seeking an Executive Director for Wellbrook Place West. Reporting to the Director of Long-Term Care (LTC) Operations, Quality and Risk, the Executive Director will lead and oversee all aspects of the Home’s operations.

This position ensures the highest standard of care, well-being, and experience for residents and their families, in accordance with legislative requirements. Working collaboratively with the Director of Care, the Executive Director will guide and support the interdisciplinary team, fostering a culture of inclusion, accountability, and excellence.

The successful candidate will promote the development of diverse teams, support effective decision-making, and ensure the efficient management of human, financial, and physical resources. This role holds ultimate responsibility for resident care, staff leadership, and operational performance.

Key Responsibilities

Leadership & Operations

• Lead daily operations to ensure consistent delivery of high-quality, resident-focused care.
• Collaborate with senior management to define and uphold the Home’s mission, vision, and values.
• Participate in the development and implementation of annual strategic goals and objectives.
• Provide leadership to all departments, fostering teamwork, accountability, and open communication.
• Ensure compliance with all legislation, regulations, and accreditation standards.
• Support Department Heads in interpreting collective agreements and resolving HR, legal, and operational matters.
• Recruit, develop, and performance manage key leadership staff.
• Champion a resident-centered care philosophy and quality improvement initiatives.

Financial & Resource Management

• Participate in the preparation of operating and capital budgets, ensuring fiscal responsibility and efficiency.
• Monitor financial performance and monthly expenditures.
• Identify and pursue funding opportunities and new financial initiatives.
• Partner with the Director of LTC Operations, Quality and Risk on capital priorities and long-term planning.
• Ensure adequate and appropriate staffing levels to deliver high-quality services.
• Hire, coach, and evaluate management staff to maintain a strong and effective multidisciplinary team.
• Support the implementation of efficient budgeting, expenditure control, and inventory management systems.

Quality, Risk & Compliance

• Lead the Home’s continuous quality improvement (CQI) initiatives.
• Identify and mitigate areas of risk, including resident safety, privacy, and workplace health and safety.
• Review incident reports, investigations, and corrective action plans.
• Ensure compliance with all statutory, regulatory, and accreditation requirements.

Community Relations & Advocacy

• Represent the Home and promote a positive image within the community.
• Build and maintain strong relationships with residents, families, partners, and external agencies.
• Participate in external committees and contribute to policy development with the Ministry of Long-Term Care, Ontario Health, and the Ontario Long Term Care Association (OLTCA).

Qualifications

• Bachelor’s degree (minimum three years) in Health or Social Services.
• Long-Term Care Administrator (LTCA) Certificate (required).
• 5–10 years of management experience in long-term care or a community-based organization.
• Proven leadership experience in long-term care (preferred).
• Strong written and verbal communication skills.
• Proficiency in financial management, electronic health records, and applicable legislation.
• Experience in labour relations and human resources management.
• Demonstrated project management and problem-solving skills.
• Comprehensive understanding of the Fixing Long-Term Care Homes Act and privacy legislation (PHIPA).
• Compassionate leadership style that values teamwork, empathy, and resident well-being.
• Ability to foster a culture of accountability, learning, and continuous improvement.

Additional Requirements

• Current Vulnerable Sector Check (within 6 months) or willingness to obtain one.
• Documentation of TB testing or chest X-ray (within 6 months), per Public Health requirements.
• Proof of required vaccinations (PCH strongly recommends remaining up to date).
• Two supervisory references.

Core Competencies

• Leadership Presence: Models integrity, emotional intelligence, and professionalism.
• Teamwork & Collaboration: Builds trust and alignment across departments.
• Developing Others: Coaches and mentors to strengthen engagement and capacity.
• Service & Quality Focus: Prioritizes safety, quality, and resident satisfaction.
• Strategic Thinking: Aligns decisions with organizational goals and long-term vision.
• Accountability: Sets clear expectations and delivers measurable results.
• Resource Management: Oversees people, budgets, and assets effectively.
• Conflict Resolution: Encourages open dialogue and resolves issues constructively.

Join Our Team

If you are a compassionate, strategic, and results-driven leader with a passion for improving the lives of seniors and leading teams to excellence, we invite you to apply for the Executive Director, Wellbrook Place West position.

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