Retail Sales Manager Coquitlam (925)
Top Benefits
About the role
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
We have everything we need to inspire our customers. Except you.
With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.
The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.
As the Retail Sales Manager, you will
- Provide amazing customer experiences
- Maintain the in store experience standards
- Drive sales and revenue
- Maintain product knowledge training plan for Product Specialists
- Conduct weekly performance review with Product Specialists
- Review and approve daily written sales orders
- Maintain margin expectations through strategic price management
- Support the need of internal customers
- Ability to travel to Lower Mainland locations and satellites an asset
To be successful in this role, you need:
- 3-5 years of successful retail sales experience in a management role
- Proven ability to deliver sales growth, set objectives and achieve them
- Successful completion of business courses, including supervisory training
- The ability to lead, coach, motivate and enhance existing teams for success
- Excellent written and oral communication skills
- Good working knowledge of Microsoft Office and ability to learn new software
- The ability to work evenings, weekends and additional hours when required
- Appliance knowledge is an asset but not mandatory
Why Join Trail
- Extended Health Benefits
- Merit Performance
- Generous employee discounts
- Gym membership discount
- Professional Development Programs
- Employee Recognition Program
- Company events
- Paid Volunteer
Includes Bonus
INDHP
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
About Trail Appliances BC
At Trail Appliances, we make everyday life better.
Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or collaborating with interior designers and developers to design dream kitchens, we help inspire possibilities to create special moments at home. With 50+ years in the home appliance industry, our family have handpicked over 55 of the best brands from around the world to satisfy your inner technie, your inner designer, and your not-so-inner accountant. Think of your favorite appliance brand. We’ve got it and over 50 others to compare it to. As a family business, we can do things big chains can’t. Like having showrooms full of thousands of appliances. Or training a team of experts so buying appliances is as easy as using them.
In fact, we have three divisions of appliance experts who are eagerly supported by in-house delivery teams, customer support specialists, and appliance technicians.
Our three divisions:
- Retail Sales
- Builder Division (Single Family, Multi-Family, and Apartment Replacement)
- Designer Sales
Join our team of Trailblazers -> https://www.trailappliances.com/careers
Retail Sales Manager Coquitlam (925)
Top Benefits
About the role
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
We have everything we need to inspire our customers. Except you.
With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.
The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.
As the Retail Sales Manager, you will
- Provide amazing customer experiences
- Maintain the in store experience standards
- Drive sales and revenue
- Maintain product knowledge training plan for Product Specialists
- Conduct weekly performance review with Product Specialists
- Review and approve daily written sales orders
- Maintain margin expectations through strategic price management
- Support the need of internal customers
- Ability to travel to Lower Mainland locations and satellites an asset
To be successful in this role, you need:
- 3-5 years of successful retail sales experience in a management role
- Proven ability to deliver sales growth, set objectives and achieve them
- Successful completion of business courses, including supervisory training
- The ability to lead, coach, motivate and enhance existing teams for success
- Excellent written and oral communication skills
- Good working knowledge of Microsoft Office and ability to learn new software
- The ability to work evenings, weekends and additional hours when required
- Appliance knowledge is an asset but not mandatory
Why Join Trail
- Extended Health Benefits
- Merit Performance
- Generous employee discounts
- Gym membership discount
- Professional Development Programs
- Employee Recognition Program
- Company events
- Paid Volunteer
Includes Bonus
INDHP
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
About Trail Appliances BC
At Trail Appliances, we make everyday life better.
Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or collaborating with interior designers and developers to design dream kitchens, we help inspire possibilities to create special moments at home. With 50+ years in the home appliance industry, our family have handpicked over 55 of the best brands from around the world to satisfy your inner technie, your inner designer, and your not-so-inner accountant. Think of your favorite appliance brand. We’ve got it and over 50 others to compare it to. As a family business, we can do things big chains can’t. Like having showrooms full of thousands of appliances. Or training a team of experts so buying appliances is as easy as using them.
In fact, we have three divisions of appliance experts who are eagerly supported by in-house delivery teams, customer support specialists, and appliance technicians.
Our three divisions:
- Retail Sales
- Builder Division (Single Family, Multi-Family, and Apartment Replacement)
- Designer Sales
Join our team of Trailblazers -> https://www.trailappliances.com/careers