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CRISIS COUNSELOR

YWCA12 days ago
Saskatoon, SK
CA$23/hour
Mid Level
full_time

Top Benefits

Rewarding work; contribute to meaningful change for clients and our community
An inclusive and supportive team
Fitness membership at Fitness on 25th

About the role

DIVERSITY, EQUITY, & INCLUSION STATEMENT:

At the YWCA Saskatoon, we believe in the importance of diversity, equity, and inclusion. We are dedicated to creating and cultivating an inclusive workspace and workforce that represents the communities we serve. We acknowledge that certain groups have been historically disadvantaged and continue to face barriers in the workforce. In collaboration with the Canadian Employment Equity Act, we have identified the following groups, which have experienced historical and/or current obstacles, as part of our equity priority group:

These include:

  • Indigenous peoples
  • Persons of colour
  • Persons with disabilities
  • Women
  • 2SLGBTQ+ community
  • Newcomers to Canada

We base our selection process on merit and encourage all diverse groups to participate fully. We acknowledge the barriers that affect equity groups, and we’re committed to addressing, mitigating and accommodating these barriers to strive for equity in the workplace.

POSITION SUMMARY:

As part of a dynamic team in the Crisis Shelter and Residence, the Crisis Counsellors provide critical supports and services to women and their children residing at the YWCA Crisis Shelter. The goal is to aid the women in dealing with issues and connect them with community services for assistance when they transition back into the community.

POSITION REPORTING:

Reports to the Manager of Crisis Shelter & Residence

WHAT WE OFFER:

  • Rewarding work; contribute to meaningful change for clients and our community
  • An inclusive and supportive team
  • Fitness membership at Fitness on 25th and a discounted rate on eligible programs

HOURS OF WORK: This is a day position which requires shift-work within a 24-hour rotating schedule.

WAGE: $23.04 per hour (Step 1 – Crisis Counselor classification wage grid)

Please note SEIU – West is the union and bargaining agent for all in scope employees

MAJOR RESPONSIBILITIES:

  • Provide respectful and compassionate crisis counselling and support services to women accessing services;
  • Intake and assessment of client assets and needs;
  • Case coordination and client advocacy;
  • Supervise the Shelter to maintain safe and comfortable environment for all residents;
  • Provide referrals and liaise with other community resources;
  • Maintain accurate and timely reporting as required;
  • Provide support to Youth and Turning Points Program staff as requested.

QUALIFICATIONS AND EXPERIENCE:

  • Bachelor of Social Work – an equivalent combination of education and experience may be considered;
  • Experience working with women and families in crisis;
  • Experience working with clients dealing with addictions, mental health, domestic violence, homelessness and justice related issues;
  • Strong verbal and written communication skills;
  • Able to work independently but also contribute as part of a strong collaborative team;
  • Broad knowledge and experience in working with Aboriginal communities is an asset;
  • An understanding of, and commitment to, the philosophies of YWCA Saskatoon;
  • First Aid and CPR certification;
  • Criminal Record Clearance

CONTACT INFORMATION:

This is a full-time term position with an immediate start date and end date of October 19th, 2025. Applications in the form of a resume and cover letter will be accepted until noon of August 19, 2025.

YWCA Saskatoon thanks all who apply. Only those selected for an interview will be contacted.

About YWCA

Non-profit Organizations
1001-5000

YWCA USA is on a mission to eliminate racism, empower women, stand up for social justice, help families, and strengthen communities. We are one of the oldest and largest women's organizations in the nation, serving over 2 million women, girls, and their families.

YWCA has been at the forefront of the most pressing social movements for more than 160 years — from voting rights to civil rights, from affordable housing to pay equity, from violence prevention to health care reform. Today, we combine programming and advocacy in order to generate institutional change in three key areas: racial justice and civil rights, empowerment and economic advancement of women and girls, and health and safety of women and girls..

Visit http://ywca.org to learn more about our over 220 local associations nationwide.