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Police Clerk - Communications

Fort Saskatchewan, AB
CA$35 - CA$38/Hour
Mid Level
part_time

About the role

Job Number:

J0825-0178

Job Type:

Permanent Part time

Employee Group:

Union Local CUPE 30

Job Category:

Protective Services

Open Positions:

1

Date Posted:

August 28, 2025

Closing Date:

September 10, 2025

Salary:

$34.67 - $38.10/Hour

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Position Summary

Reporting to the Senior Police Clerk, the Communications Police Clerk is responsible for providing immediate assistance in emergency and non-emergency situations to RCMP members, the general public, internal, and external agencies. The position is responsible for gathering essential information to ensure officer safety and the safety of the public in order to provide a variety of services and to dispatch the appropriate response. This position is responsible for maintaining a variety of databases by gathering, recording, relating, and updating accurate information from various sources.

Responsibilities

of this position include, but are not limited to:

  • Receive and respond appropriately to all incoming telephone calls and radio transmissions. Effective response relies on knowledge of policies and procedures, good judgement and appropriate analysis of the presenting situation.
  • Initiate and maintain accurate police files by opening, generating and updating computer queries and entries.
  • Respond effectively to all requests for service at the front counter. These may include emergency events, emotionally charged situations and routine service requests.
  • Maintain control and record keeping of all funds received at the front counter for a variety of services; ensure accurate deposits are made on a regular basis.
  • Remain current on municipal, federal and police matters by monitoring information distributed on a variety of email systems and info webs.

Qualifications

The successful candidate will have Grade 12 education with specialized training in Police and/or Justice Procedures or Functions. A minimum of four years of related experience is required or an equivalent combination of training and experience. Specialized knowledge of Canadian Police Information Centre (CPIC) and PROS along with Court Process is required. The Police Clerk will demonstrate effective public relation skills and must have high stress tolerance with the ability to assess emergency situations and proceed accordingly. Strong communication and interpersonal skills with the ability to relate appropriately and professionally with internal and external customers are essential. Candidates must be proficient in Microsoft Office with accurate data entry skills. The successful candidate will be appointed by the province as a Community Peace Officer Level 2 for the purpose of serving legal documents and will have the RCMP Enhanced Reliability Clearance from the RCMP.

This position is within the scope of C.U.P.E. Local 30, and as such, you will be required to adhere to the articles contained within the Collective Agreement.

Hours of Work: Varying day, night and weekend shifts.

Fort Saskatchewan, home to nearly 30,000 people, is a vibrant economic and cultural hub located in Treaty 6 Territory and Métis Nation of Alberta District 11, just 15 minutes northeast of Edmonton. The City of Fort Saskatchewan proudly manages recreation, culture and historic amenities including a performing arts theatre and a fitness centre within the Dow Centennial Centre and the historic 1875 - 1885 NWMP Fort Representation in the heart of downtown. Located on the banks of the North Saskatchewan River, Fort Saskatchewan boasts more than 80 km of paved trails along with many natural areas for residents to explore. As a City, we believe in diversity and inclusion and are working toward creating a city where all residents are respected and have a sense of belonging.

The City of Fort Saskatchewan thanks all applicants for their interest and advises those applicants under consideration will be contacted.

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About City of Fort Saskatchewan

Government Administration
51-200

The City of Fort Saskatchewan is a vibrant economic and cultural hub located just 15 minutes northeast of Edmonton on the banks of the North Saskatchewan River.

Home to more than 20,000 people, the City proudly manages state of the art recreation, culture and historic amenities including 50 km of outdoor trails, a performing arts theatre and fitness centre within the Dow Centennial Centre and the 1875 – 1885 NWMP Fort Representation in historic downtown.

OUR CORE VALUES Our commitment to each other and our citizens …

RESPECT

  • We treat others as we want to be treated, and value ideas and contributions.
  • We work together to ensure our safety and well-being.
  • We embrace sustainability so future generations can meet their needs.

INTEGRITY

  • We earn trust and behave ethically.
  • We are honest in all our interactions.
  • We take responsibility for our actions, and follow through on our promises.

SERVICE

  • We strive to serve our community equitably, and with enthusiasm.
  • We commit to deliver quality service.
  • We believe volunteerism is foundational to our community.

EXCELLENCE

  • We forge a culture of strong communication and continuous improvement.
  • We have a collective determination that what we do, we do well.
  • We are innovative, results driven, and adaptable.