The Gardens of Peterborough are the premier retirement communities in Peterborough and the Kawarthas. The Gardens offer the most complete range of services, amenities, and care that you can find – perhaps anywhere. Comprised of Princess Gardens, Empress Gardens, Canterbury Gardens, and Royal Gardens, what sets us apart from all others is our service and our commitment to ‘Care’ in everything we do.

As an Executive Director (ED) at Princess Gardens, you will be responsible for managing the day-to-day operation of our retirement residence and for promoting an atmosphere of warmth and hospitality for our residents. Reporting to the Vice President, the ED will effectively utilize his/her team leadership skills to motivate and engage their team to provide care to the highest standard. The ED will maximize operational excellence while building a strong community comprised of meaningful and productive relationships.

Responsibilities:

• Ensure that appropriate levels of care and service are provided to residents through effective staffing and optimal use of resources.
• Establish and maintain policies and procedures to uphold the highest standards of care, safety, and resident satisfaction.
• Utilize and monitor quality assurance programs to maintain exceptional care, ensuring compliance with regulatory and company standards at all times.
• Coordinate positive interactions with residents and families, fostering open communication and family involvement within the community.
• Provide oversight and leadership for Health & Safety programs such as Infection Prevention & Control (IPAC) and Fire Prevention; ensure adherence to all policies and guidelines.
• Participate in the selection, development, and motivation of a skilled, multidisciplinary team; provide coaching, training, and performance monitoring, taking corrective action as needed.
• Lead labour relations within the Home, ensuring a respectful and collaborative work environment.
• Collaborate with the Marketing Coordinator and other Executive Directors to maintain and enhance occupancy levels.
• Actively engage in public relations initiatives to promote the Home’s positive image within the community.
• Represent the Home at community, professional, and civic meetings.
• Promote opportunities for cooperation with our sister-Homes to optimize service delivery and resource use.
• Ensure effective reporting, documentation, and auditing to support operational excellence.
• Manage the Home’s budget, achieving financial objectives while maintaining high-quality resident services.
• Deliver on the Home’s annual Net Operating Income goals and provide performance reporting to Senior
• Management, identifying emerging issues and recommending corrective actions.

Qualifications:

• Bachelor’s degree or 3-5 years of equivalent experience in a Retirement Residence, Long Term Care Home, hospitality industry, or general management
• Possesses sound judgement and strong interpersonal skills
• Ability to liaison with, and have familiarity of, the workings of the Retirement Homes Regulatory Authority (RHRA), Ministry of Health, Ontario Health, hospital and other community resources
• Demonstrated ability to motivate and lead an efficient, productive workforce is essential
• Demonstrated leadership capabilities and excellent communication and interpersonal skills

Why Choose AON?
We offer competitive compensation, extended health and dental benefits, Employee Assistance Program, a retirement plan and professional development opportunities.

AON Inc. is the largest private employer in Peterborough and the Kawarthas. We are family-owned with a 50+ year tradition of quality and customer service. AON’s “The Gardens of Peterborough” are the premier retirement communities in the Kawarthas. Our Long-Term Care homes are highly sought after with a reputation for excellence. Additionally, AON owns and operates the Port Hope Golf and Country Club as well as a variety of commercial and residential properties. At AON Inc., we strive to create environments where staff, residents, and patrons feel valued, appreciated, and respected.

AON Inc. is an equal opportunity employer committed to an inclusive, accessible recruitment and selection process. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

Job Types: Full-time, Permanent

Work Location: In person