About the role
Role
Reporting to the Vice President of Operations, the technician is responsible for installing and repairing equipment at the client's site. They are also mandated to provide technical support by phone or email.
Description Of Activities And Responsibilities ▪ Respond to service calls on the road.
▪ Perform repairs in the shop.
▪ Be available to periodically perform 24-hour service on-call shifts.
▪ Meet with customers to resolve issues.
▪ Diagnose technical problems.
▪ Replace equipment or return defective parts for repair.
▪ Perform tests to ensure equipment is functioning properly.
▪ Assist customers in using their new equipment.
▪ Prepare necessary materials in the truck as needed.
▪ Provide technical support via email or telephone.
▪ Calibrate and calibrate machines.
▪ Perform maintenance tasks on electronic and mechanical equipment. ▪ All Other related tasks
Education
▪ College or university diploma in electronics or electrical engineering Experience
▪ 2 to 5 years of experience in a related field
Skills (abilities And Behavior) ▪ Autonomous and resourceful
▪ Excellent manual dexterity for precision work ▪ Ability to work in a team
▪ Good interpersonal skills
▪ Attention to detail
▪ Self-motivated, quick learner
▪ Analytical and problem-solving skills
Specific knowledge
- ▪ Minimum bilingualism required (English and French)
- ▪ Proficiency in wired and wireless network communications, radio, and other technologies.
- ▪ Proficiency in TCP/IP and UDP configurations (Subnet Mask, Gateway, and DNS).
- ▪ Advanced computer skills (Windows Server, Hyper-V, and redundant servers).
- ▪ Proficiency in Microsoft Office Suite.
- ▪ Knowledge of instrumentation (multimeter, oscilloscope, etc.).
- ▪ Knowledge of traffic control and detection systems. IMSA Knowledge of point-of-sale (POS) peripherals (laser scanner, printer, cash drawer, credit card payment system, and touchscreen) Knowledge of SQL scripting and queries Knowledge of remote control software (TeamViewer, LogMeIn, VNC, etc.) Knowledge of reading and interpreting mechanical, electrical, and electronic schematics Knowledge of AutoCAD is an asset
About Electromega Ltée/Ltd
Electromega is a privately owned Canadidan company incorporated in 1974. We are registered as a Canadian company, have a quality control system (ISO9001 certified) and employ more than 40 employees. With a 50,000 square foot head office in the greater Montreal (QC) area, and with branch offices in Ontario, Alberta and British-Columbia. electromega is ready to support our clients from coast to coast.
Electromega Ltd specializes in supplying innovative technological solutions to municipal, provincial and federal agencies, consultants, and contractors across Canada.
At Electromega, we are committed to providing high quality products and solutions to our customers. Our technical service team enjoys incomparable recognition by industry experts as being one of the most dependable and professional in the market. We have over 50 years of collective experience in the traffic industry.
We collaborate with our partners to inform, train and support our clientele with design, implementation and maintenance of our technological solutions. Electromega deals only with competent, responsible manufacturing firms that share its values of uncompromising service. We at Electromega have been exceeding our clients expectations for more than 40 years.
Electromega's range of products, services and support cover five market segments: Traffic, Parking, Road safety, LED signs and Intelligent trasportation systems. We specialize in traffic control systems (vehicle, transit and railroad), centralized traffic management systems, roadway security and dynamic or static LED message signs.
SALES OF PRODUCTS AND SOLUTIONS Hardware and Software Solutions oriented Engineering - Evaluation and recommendation Design and Integration Supply of equipment Training & Seminars ITS & Smart Cities knowledge Highly experienced technical support team System programming and Maintenance
About the role
Role
Reporting to the Vice President of Operations, the technician is responsible for installing and repairing equipment at the client's site. They are also mandated to provide technical support by phone or email.
Description Of Activities And Responsibilities ▪ Respond to service calls on the road.
▪ Perform repairs in the shop.
▪ Be available to periodically perform 24-hour service on-call shifts.
▪ Meet with customers to resolve issues.
▪ Diagnose technical problems.
▪ Replace equipment or return defective parts for repair.
▪ Perform tests to ensure equipment is functioning properly.
▪ Assist customers in using their new equipment.
▪ Prepare necessary materials in the truck as needed.
▪ Provide technical support via email or telephone.
▪ Calibrate and calibrate machines.
▪ Perform maintenance tasks on electronic and mechanical equipment. ▪ All Other related tasks
Education
▪ College or university diploma in electronics or electrical engineering Experience
▪ 2 to 5 years of experience in a related field
Skills (abilities And Behavior) ▪ Autonomous and resourceful
▪ Excellent manual dexterity for precision work ▪ Ability to work in a team
▪ Good interpersonal skills
▪ Attention to detail
▪ Self-motivated, quick learner
▪ Analytical and problem-solving skills
Specific knowledge
- ▪ Minimum bilingualism required (English and French)
- ▪ Proficiency in wired and wireless network communications, radio, and other technologies.
- ▪ Proficiency in TCP/IP and UDP configurations (Subnet Mask, Gateway, and DNS).
- ▪ Advanced computer skills (Windows Server, Hyper-V, and redundant servers).
- ▪ Proficiency in Microsoft Office Suite.
- ▪ Knowledge of instrumentation (multimeter, oscilloscope, etc.).
- ▪ Knowledge of traffic control and detection systems. IMSA Knowledge of point-of-sale (POS) peripherals (laser scanner, printer, cash drawer, credit card payment system, and touchscreen) Knowledge of SQL scripting and queries Knowledge of remote control software (TeamViewer, LogMeIn, VNC, etc.) Knowledge of reading and interpreting mechanical, electrical, and electronic schematics Knowledge of AutoCAD is an asset
About Electromega Ltée/Ltd
Electromega is a privately owned Canadidan company incorporated in 1974. We are registered as a Canadian company, have a quality control system (ISO9001 certified) and employ more than 40 employees. With a 50,000 square foot head office in the greater Montreal (QC) area, and with branch offices in Ontario, Alberta and British-Columbia. electromega is ready to support our clients from coast to coast.
Electromega Ltd specializes in supplying innovative technological solutions to municipal, provincial and federal agencies, consultants, and contractors across Canada.
At Electromega, we are committed to providing high quality products and solutions to our customers. Our technical service team enjoys incomparable recognition by industry experts as being one of the most dependable and professional in the market. We have over 50 years of collective experience in the traffic industry.
We collaborate with our partners to inform, train and support our clientele with design, implementation and maintenance of our technological solutions. Electromega deals only with competent, responsible manufacturing firms that share its values of uncompromising service. We at Electromega have been exceeding our clients expectations for more than 40 years.
Electromega's range of products, services and support cover five market segments: Traffic, Parking, Road safety, LED signs and Intelligent trasportation systems. We specialize in traffic control systems (vehicle, transit and railroad), centralized traffic management systems, roadway security and dynamic or static LED message signs.
SALES OF PRODUCTS AND SOLUTIONS Hardware and Software Solutions oriented Engineering - Evaluation and recommendation Design and Integration Supply of equipment Training & Seminars ITS & Smart Cities knowledge Highly experienced technical support team System programming and Maintenance