Clinical Care Manager - Patient Care and Access and Flow - Regular Full-Time
Top Benefits
About the role
Regular Full-Time Position - (1.0 FTE)
This position has a yearly salary range of $126,470.00 to $158,087.00
(Management/Excluded Group)
The Clinical Care Manager, Patient Access & Flow is accountable for the oversight of patient flow activities across all sites. This includes responsibility for hospital-wide patient placement, bed utilization, and the real-time coordination of patient movement to ensure patients are cared for in the most appropriate setting based on acuity, resources, and system capacity. The role oversees admission, transfer, discharge, repatriation, and transition processes, including the coordination of outbound medevacs to external partner hospitals and the receipt of incoming medevacs and transfers from surrounding settings such as community nursing stations and regional facilities.
Knowledge, skills and abilities require
- Strong knowledge of management principles, methods, and practices, including human resource management, budgeting, and operational planning
- Knowledge of the continuum of care and the roles of other health disciplines in supporting integrated, patient-centred care, and discharge planning.
- Knowledge of conflict resolution principles and techniques applicable to complex, multidisciplinary environments
- Demonstrated understanding of change management theories and quality improvement practices, with experience enabling culture shifts that improve performance and outcomes
- Strong analytical, organizational, and problem-solving skills to support effective decision-making and system improvement
- Demonstrated business acumen and systems-thinking skills to align resources, priorities, and performance with organizational goals
- Ability to plan, implement, and evaluate change initiatives and action plans that deliver measurable results
- Ability to lead, coach, mentor, and develop staff through formal and informal development processes, fostering healthy, high-performing teams
- Ability to engage others, build partnerships, and facilitate collaboration across disciplines and with external stakeholders
- Strong interpersonal and communication skills, with the ability to communicate effectively both verbally and in writing
- Ability to maintain accurate records and prepare clear, concise reports and correspondence
- Strong computer proficiency and ability to use information systems to support clinical and operational decision-making
- Ability to set priorities, exercise sound judgment, and work independently in a complex and rapidly changing environment
- Self-aware, values-driven leadership style demonstrating integrity, resilience, confidence, and accountability
- Self-motivated with a commitment to continuous learning, professional development, and innovation
The successful candidate will have a Baccalaureate Degree in a health care related discipline. Minimum of 1 to 3 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital. Current CPR. Additional education in nursing management, financial management, staff development, Post graduate certification in specialty areas, Masters in Nursing or Leadership and MediTech experience would be desired.
Incentives:
- Comprehensive Excluded Leadership Benefits Package
- Pension Plan
- Generous Vacation Time
- Yukon Bonus
- Relocation Allowance
- On-site Gym
- Free Parking
Closing Date: Open Until Filled
About Yukon Hospital Corporation
We are a family of acute care hospitals focused on delivering safe and excellent care to all Yukoners, closer to home, at our facilities in Whitehorse, Dawson City and Watson Lake. Our comprehensive health services set a high standard of care in our territory and are models of care both nationally and internationally. Our community of more than 500 health care providers, professionals and medical staff are passionate about and strive to provide the best care every time.
Whitehorse General Hospital is Yukon's primary acute care centre, providing a full range of care, including 24/7 emergency care, inpatient and ambulatory care, surgical services, cancer care, visiting specialists clinics, therapy and lab services, and advanced diagnostic imaging.
Dawson City Community Hospital and Watson Lake Community Hospital allow many Yukoners to receive care closer to home through access to 24/7 emergency care, inpatient and ambulatory care as well as many lab and diagnostic imaging services.
Clinical Care Manager - Patient Care and Access and Flow - Regular Full-Time
Top Benefits
About the role
Regular Full-Time Position - (1.0 FTE)
This position has a yearly salary range of $126,470.00 to $158,087.00
(Management/Excluded Group)
The Clinical Care Manager, Patient Access & Flow is accountable for the oversight of patient flow activities across all sites. This includes responsibility for hospital-wide patient placement, bed utilization, and the real-time coordination of patient movement to ensure patients are cared for in the most appropriate setting based on acuity, resources, and system capacity. The role oversees admission, transfer, discharge, repatriation, and transition processes, including the coordination of outbound medevacs to external partner hospitals and the receipt of incoming medevacs and transfers from surrounding settings such as community nursing stations and regional facilities.
Knowledge, skills and abilities require
- Strong knowledge of management principles, methods, and practices, including human resource management, budgeting, and operational planning
- Knowledge of the continuum of care and the roles of other health disciplines in supporting integrated, patient-centred care, and discharge planning.
- Knowledge of conflict resolution principles and techniques applicable to complex, multidisciplinary environments
- Demonstrated understanding of change management theories and quality improvement practices, with experience enabling culture shifts that improve performance and outcomes
- Strong analytical, organizational, and problem-solving skills to support effective decision-making and system improvement
- Demonstrated business acumen and systems-thinking skills to align resources, priorities, and performance with organizational goals
- Ability to plan, implement, and evaluate change initiatives and action plans that deliver measurable results
- Ability to lead, coach, mentor, and develop staff through formal and informal development processes, fostering healthy, high-performing teams
- Ability to engage others, build partnerships, and facilitate collaboration across disciplines and with external stakeholders
- Strong interpersonal and communication skills, with the ability to communicate effectively both verbally and in writing
- Ability to maintain accurate records and prepare clear, concise reports and correspondence
- Strong computer proficiency and ability to use information systems to support clinical and operational decision-making
- Ability to set priorities, exercise sound judgment, and work independently in a complex and rapidly changing environment
- Self-aware, values-driven leadership style demonstrating integrity, resilience, confidence, and accountability
- Self-motivated with a commitment to continuous learning, professional development, and innovation
The successful candidate will have a Baccalaureate Degree in a health care related discipline. Minimum of 1 to 3 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital. Current CPR. Additional education in nursing management, financial management, staff development, Post graduate certification in specialty areas, Masters in Nursing or Leadership and MediTech experience would be desired.
Incentives:
- Comprehensive Excluded Leadership Benefits Package
- Pension Plan
- Generous Vacation Time
- Yukon Bonus
- Relocation Allowance
- On-site Gym
- Free Parking
Closing Date: Open Until Filled
About Yukon Hospital Corporation
We are a family of acute care hospitals focused on delivering safe and excellent care to all Yukoners, closer to home, at our facilities in Whitehorse, Dawson City and Watson Lake. Our comprehensive health services set a high standard of care in our territory and are models of care both nationally and internationally. Our community of more than 500 health care providers, professionals and medical staff are passionate about and strive to provide the best care every time.
Whitehorse General Hospital is Yukon's primary acute care centre, providing a full range of care, including 24/7 emergency care, inpatient and ambulatory care, surgical services, cancer care, visiting specialists clinics, therapy and lab services, and advanced diagnostic imaging.
Dawson City Community Hospital and Watson Lake Community Hospital allow many Yukoners to receive care closer to home through access to 24/7 emergency care, inpatient and ambulatory care as well as many lab and diagnostic imaging services.