Top Benefits
About the role
Job Description
What is the opportunity?
The Manager, Digital Initiatives Delivery leads the implementation plan for digital tools, assessing change impacts and ensuring a seamless experience. They participate in the build process to guarantee a better client and advisor experience, focusing on creating intuitive and user-friendly interfaces. This person drives the development and delivery of digital solutions, prioritizing initiatives that improve efficiency, drive sales growth, and enhance overall client and advisor satisfaction, while also overseeing Change Management and Go-to-Market strategies to ensure successful launches.
What will you do?
- Contribute toward Business and Sales strategic and tactical initiative planning by providing expertise regarding S&D environment and the digital experience, including high level requirements, capacity, timing, capability etc.
- Develop and optimize procedures and process for our end users
- Lead the integration of digital products and initiatives into all sales channels, both from a sales readiness and Go-to-Market strategy
- Identify Stakeholders and socialize initiatives to key stakeholders ensure awareness, resourcing and approval where required.
- Partner with our Sales and Distribution partners to identify, plan and define execution requirements, routines and support
- Ensure proper tracking and reporting to ensure we are meeting our OKR’s
- Provide a continuous feedback loop for our digital assets to ensure we help prioritize the backlog and recommend improvements
What will you need to succeed?
Must Have:
- 5 to 10 years of experience in insurance, ideally in an individual and/or group insurance products preferably with strong exposure to either a sales environment, sales leadership, product or operations
- Strong creative problem solving skills, looking beyond the surface to foresee potential pitfalls and mitigates risks before they occur and develop appropriate solutions
- Demonstrated ability to take complex/technical information; simplify and present it clearly and accurately
- Excellent communication and presentations skills
- Knowledge of sales channels, including solid understanding of end-to-end business processes and supporting technologies and systems
- Experience leading projects and business readiness
Nice to Have:
- Project management experience an asset, ability to hold yourself accountable along with others
- Ability to multi-task and manage multiple projects at one time in a fast- pace environment
- Agile Product Management experience and or Change Management experience and or certifications
- Insurance product, Sales Channel and/or operational experience
What's in it for you?
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- RBCI software tools to boost your productivity
RBC is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.
Job Skills
Client Counseling, Communication, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Long Term Planning, Organizational Change Management, Results-Oriented, Solutions Development
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-26
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
The Manager, Digital Initiatives Delivery leads the implementation plan for digital tools, assessing change impacts and ensuring a seamless experience. They participate in the build process to guarantee a better client and advisor experience, focusing on creating intuitive and user-friendly interfaces. This person drives the development and delivery of digital solutions, prioritizing initiatives that improve efficiency, drive sales growth, and enhance overall client and advisor satisfaction, while also overseeing Change Management and Go-to-Market strategies to ensure successful launches.
What will you do?
- Contribute toward Business and Sales strategic and tactical initiative planning by providing expertise regarding S&D environment and the digital experience, including high level requirements, capacity, timing, capability etc.
- Develop and optimize procedures and process for our end users
- Lead the integration of digital products and initiatives into all sales channels, both from a sales readiness and Go-to-Market strategy
- Identify Stakeholders and socialize initiatives to key stakeholders ensure awareness, resourcing and approval where required.
- Partner with our Sales and Distribution partners to identify, plan and define execution requirements, routines and support
- Ensure proper tracking and reporting to ensure we are meeting our OKR’s
- Provide a continuous feedback loop for our digital assets to ensure we help prioritize the backlog and recommend improvements
What will you need to succeed?
Must Have:
- 5 to 10 years of experience in insurance, ideally in an individual and/or group insurance products preferably with strong exposure to either a sales environment, sales leadership, product or operations
- Strong creative problem solving skills, looking beyond the surface to foresee potential pitfalls and mitigates risks before they occur and develop appropriate solutions
- Demonstrated ability to take complex/technical information; simplify and present it clearly and accurately
- Excellent communication and presentations skills
- Knowledge of sales channels, including solid understanding of end-to-end business processes and supporting technologies and systems
- Experience leading projects and business readiness
Nice to Have:
- Project management experience an asset, ability to hold yourself accountable along with others
- Ability to multi-task and manage multiple projects at one time in a fast- pace environment
- Agile Product Management experience and or Change Management experience and or certifications
- Insurance product, Sales Channel and/or operational experience
What's in it for you?
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- RBCI software tools to boost your productivity
RBC is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.
Job Skills
Client Counseling, Communication, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Long Term Planning, Organizational Change Management, Results-Oriented, Solutions Development
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-26
Application Deadline:
2025-10-31
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.