Senior Program Manager
About the role
Position Title: Program Manager Delivery (Transaction Banking and Digital Channel) Location: Toronto, Ontario, Canada Duration: Fulltime
About Us: Intellect Design Arena Ltd is a global leader in enterprise-grade financial technology, delivering composable and intelligent solutions to forward-looking financial institutions across 61 countries. With three decades of domain expertise, our product suite spans Wholesale Banking, Consumer Banking, Central Banking, Wealth, Capital Markets, Treasury, Insurance and Digital Technology for Commerce. Applying First Principles Thinking and Design Thinking, we have elementaries the financial services landscape into a finite set of Events, Microservices, and APIs, enabling faster, modular transformation with measurable outcomes.
For more information, visit
🌐 www.intellectdesign.com 🌐 www.emach.ai 🌐 www.purplefabric.ai
Role Overview:
You will lead the end-to-end delivery scope and timelines discussions with the customer, for a large-scale, multi-stream banking transformation programs, with a focus on Transaction Banking, Core Banking, Payments, Liquidity. You will be responsible for stabilising customer relationship, asserting boundaries between contractual commitments and evolving customer requirements, provide delivery oversight, ensure robust governance with the customer. You will own the "Single Source of Truth" for program status, ensuring that commercial, scope, and timeline reporting are transparent, synchronized.
Key Responsibilities
Program Leadership: Oversight the delivery of complex, multi-entity Core/Transaction Banking transformation program, ensuring alignment with strategic objectives. Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels.
Customer Management: Negotiate and finalize Statements of Work (SOWs) and ensure that technical enhancements are commercially tracked and approved. Manage the rigorous definition and enforcement of scope boundaries. Lead the identification and formalization of "Change Requests" (CRs) vs. "Standard Implementation." Act as the primary escalation point for program delivery issues and risk mitigation.
Team Management: Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps. Foster a high-performance culture and ensure effective resource allocation across streams.
Delivery Excellence: Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements. Proactively identifying and isolating "out-of-scope" requests. Drive cadence reviews, status reporting, escalation management, and change control processes.
Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including C-level executives.
Core Areas of Expertise End-to-end delivery oversight with strong technical acumen Deep domain expertise in Transaction Banking Risk, compliance, and regulatory management Stakeholder management up to CTO/CXO level Key Requirements: 17+ years of experience in Tier 1 IT Services, FinTech, or Product organizations 15+ years of progressive experience in IT product or banking technology delivery Proven track record in managing large-scale, multi-country program in the Banking domain Strong knowledge of modern banking platforms and technologies (Java, Spring, Spring Boot, Microservices, Cloud, APIs, Gen AI) Familiarity with Agile, SAFe, and DevOps methodologies PMP/Prince2 certification preferred Demonstrated success in leading high-performing, multi-disciplinary global teams
Personal Attributes: Strategic thinker with strong leadership and influencing skills Exceptional stakeholder management, interpersonal abilities and strong analytical abilities Results-oriented, proactive, and adaptable to dynamic environment Excellent written, verbal, and public speaking skills Experience working in deadline-driven, high-pressure environments Willingness to travel globally as required
Note: The salary range provided is indicative. Final compensation will be determined based on the candidate’s years of experience, role alignment, internal equity, and market data. We are committed to ensuring fair, competitive, and equitable compensation practices aligned with industry standards.
Not the right fit? Search for Program Manager jobs in Toronto, Ontario, Canada
About Intellect Design Arena Ltd
Intellect Design Arena Ltd is an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform, eMACH.ai, is the most comprehensive, composable, and intelligent open finance platform in the world. With an impressive array of 386 microservices, 650 events, and over 2015 APIs, eMACH.ai enables financial institutions to design and deploy future-ready technology solutions that provide a significant global competitive edge.
With three decades of domain expertise, Intellect offers a full spectrum of banking and insurance technology products through four lines of business: Global Consumer Banking (iGCB), Global Transaction Banking (iGTB), IntellectAI and Digital Technology for Commerce (iDTC). Intellect is a pioneer in applying Design Thinking and our 8012 FinTech Design Center, the world’s first Design Center dedicated to Design Thinking Principles, underscores our commitment to continuous and impactful innovation, addressing the ever-growing need for digital transformation. We proudly serve over 325+ customers worldwide, supported by a diverse workforce of solution architects and domain and technology experts in major global financial hubs.
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Senior Program Manager
About the role
Position Title: Program Manager Delivery (Transaction Banking and Digital Channel) Location: Toronto, Ontario, Canada Duration: Fulltime
About Us: Intellect Design Arena Ltd is a global leader in enterprise-grade financial technology, delivering composable and intelligent solutions to forward-looking financial institutions across 61 countries. With three decades of domain expertise, our product suite spans Wholesale Banking, Consumer Banking, Central Banking, Wealth, Capital Markets, Treasury, Insurance and Digital Technology for Commerce. Applying First Principles Thinking and Design Thinking, we have elementaries the financial services landscape into a finite set of Events, Microservices, and APIs, enabling faster, modular transformation with measurable outcomes.
For more information, visit
🌐 www.intellectdesign.com 🌐 www.emach.ai 🌐 www.purplefabric.ai
Role Overview:
You will lead the end-to-end delivery scope and timelines discussions with the customer, for a large-scale, multi-stream banking transformation programs, with a focus on Transaction Banking, Core Banking, Payments, Liquidity. You will be responsible for stabilising customer relationship, asserting boundaries between contractual commitments and evolving customer requirements, provide delivery oversight, ensure robust governance with the customer. You will own the "Single Source of Truth" for program status, ensuring that commercial, scope, and timeline reporting are transparent, synchronized.
Key Responsibilities
Program Leadership: Oversight the delivery of complex, multi-entity Core/Transaction Banking transformation program, ensuring alignment with strategic objectives. Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels.
Customer Management: Negotiate and finalize Statements of Work (SOWs) and ensure that technical enhancements are commercially tracked and approved. Manage the rigorous definition and enforcement of scope boundaries. Lead the identification and formalization of "Change Requests" (CRs) vs. "Standard Implementation." Act as the primary escalation point for program delivery issues and risk mitigation.
Team Management: Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps. Foster a high-performance culture and ensure effective resource allocation across streams.
Delivery Excellence: Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements. Proactively identifying and isolating "out-of-scope" requests. Drive cadence reviews, status reporting, escalation management, and change control processes.
Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including C-level executives.
Core Areas of Expertise End-to-end delivery oversight with strong technical acumen Deep domain expertise in Transaction Banking Risk, compliance, and regulatory management Stakeholder management up to CTO/CXO level Key Requirements: 17+ years of experience in Tier 1 IT Services, FinTech, or Product organizations 15+ years of progressive experience in IT product or banking technology delivery Proven track record in managing large-scale, multi-country program in the Banking domain Strong knowledge of modern banking platforms and technologies (Java, Spring, Spring Boot, Microservices, Cloud, APIs, Gen AI) Familiarity with Agile, SAFe, and DevOps methodologies PMP/Prince2 certification preferred Demonstrated success in leading high-performing, multi-disciplinary global teams
Personal Attributes: Strategic thinker with strong leadership and influencing skills Exceptional stakeholder management, interpersonal abilities and strong analytical abilities Results-oriented, proactive, and adaptable to dynamic environment Excellent written, verbal, and public speaking skills Experience working in deadline-driven, high-pressure environments Willingness to travel globally as required
Note: The salary range provided is indicative. Final compensation will be determined based on the candidate’s years of experience, role alignment, internal equity, and market data. We are committed to ensuring fair, competitive, and equitable compensation practices aligned with industry standards.
Not the right fit? Search for Program Manager jobs in Toronto, Ontario, Canada
About Intellect Design Arena Ltd
Intellect Design Arena Ltd is an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform, eMACH.ai, is the most comprehensive, composable, and intelligent open finance platform in the world. With an impressive array of 386 microservices, 650 events, and over 2015 APIs, eMACH.ai enables financial institutions to design and deploy future-ready technology solutions that provide a significant global competitive edge.
With three decades of domain expertise, Intellect offers a full spectrum of banking and insurance technology products through four lines of business: Global Consumer Banking (iGCB), Global Transaction Banking (iGTB), IntellectAI and Digital Technology for Commerce (iDTC). Intellect is a pioneer in applying Design Thinking and our 8012 FinTech Design Center, the world’s first Design Center dedicated to Design Thinking Principles, underscores our commitment to continuous and impactful innovation, addressing the ever-growing need for digital transformation. We proudly serve over 325+ customers worldwide, supported by a diverse workforce of solution architects and domain and technology experts in major global financial hubs.