SPÉCIALISTE, STRATÉGIE CLIENT – CAN
About the role
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Join The Home Depot’s Orange Apron Media (OAM) team and support the continued growth of our retail media advertising program. The Account Specialist role supports supplier onboarding, campaign activation, and ongoing campaign success across onsite and offsite media.
Working closely with the Manager, Business Development & Ad Success and internal partners, this role supports OAM clients as they move through onboarding, campaign setup, and execution. The role requires strong communication skills, attention to detail, and comfort working directly with suppliers to help keep campaigns moving forward and aligned with program guidelines. The ideal candidate is organized, collaborative, and comfortable operating in a fast‑paced, vendor‑facing environment.
Key Responsibilities
Supplier & Campaign Support
Support day‑to‑day relationships for Self‑Serve suppliers by acting as a point of contact throughout onboarding and campaign execution
Assist suppliers with building, submitting, and managing campaigns within Orange Access
Help address supplier questions related to campaign status, approvals, edits, extensions, and pacing
Support troubleshooting of campaign issues or delays and escalate when needed
Help ensure campaigns align with agreed timelines and program requirements
Update CRM (Salesforce) as required.
Strategic & Planning Support
Support the translation of supplier goals and media briefs into recommended approaches for onsite and offsite campaigns
Assist with aligning campaign timing to key selling periods and supplier priorities
Provide guidance to suppliers on how to work within platform capabilities and program best practices
Support test‑and‑learn approaches for new suppliers or new tactics as directed
Program Governance & Platform Support
Support adherence to OAM creative, copy, and campaign guidelines
Help communicate platform capabilities, constraints, and updates that may impact campaign setup or execution
Act as a knowledgeable resource on Self‑Serve workflows and policies
Support consistent application of program standards across suppliers
Leadership & Commercial Support (As Needed)
Support OAM leadership with contract renewals by assisting with coordination, historical performance analysis, and pitch decks
Support preparation for new vendor pitches or exploratory conversations, including gathering background information and pitch preparation
Competencies
Communicates Effectively
Collaborates Well with Others
Attention to Detail
Problem Solving
Skills Supplier / Client Support
Project & Timeline Coordination
Strong Written and Verbal Communication
Organizational Skills
Problem‑solving and critical thinking
Media Planning Experience Is An Asset, But Not Required Direct Manager / Direct Reports
Reports to: Orange Apron Media leadership (Manager Business Development and Ad Success)
Travel Requirements
Limited
Physical Requirements
Extended sitting
Computer‑based work
In-person and virtual meetings with camera on as required
Working Conditions
Office working environment – 5 days in office.
Regular internal and external meetings
Ongoing supplier support via email, meetings, and platform tools
Minimum Education
University or College degree in a related field, or equivalent experience
Minimum Years Of Work Experience 3–5 years in digital media, retail media, account support, or related roles
Other Requirements / Assets Retail industry experience is an asset
Retail Media or agency media experience
eCommerce advertising experience is an asset
Self-starter and able to work well with ambiguity
Naturally curious, with an inclination to problem solve and uncover meaning
Bias towards action and results
The pay range for this position is between $49,000.00 - $55,100.00
About Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.
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SPÉCIALISTE, STRATÉGIE CLIENT – CAN
About the role
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Join The Home Depot’s Orange Apron Media (OAM) team and support the continued growth of our retail media advertising program. The Account Specialist role supports supplier onboarding, campaign activation, and ongoing campaign success across onsite and offsite media.
Working closely with the Manager, Business Development & Ad Success and internal partners, this role supports OAM clients as they move through onboarding, campaign setup, and execution. The role requires strong communication skills, attention to detail, and comfort working directly with suppliers to help keep campaigns moving forward and aligned with program guidelines. The ideal candidate is organized, collaborative, and comfortable operating in a fast‑paced, vendor‑facing environment.
Key Responsibilities
Supplier & Campaign Support
Support day‑to‑day relationships for Self‑Serve suppliers by acting as a point of contact throughout onboarding and campaign execution
Assist suppliers with building, submitting, and managing campaigns within Orange Access
Help address supplier questions related to campaign status, approvals, edits, extensions, and pacing
Support troubleshooting of campaign issues or delays and escalate when needed
Help ensure campaigns align with agreed timelines and program requirements
Update CRM (Salesforce) as required.
Strategic & Planning Support
Support the translation of supplier goals and media briefs into recommended approaches for onsite and offsite campaigns
Assist with aligning campaign timing to key selling periods and supplier priorities
Provide guidance to suppliers on how to work within platform capabilities and program best practices
Support test‑and‑learn approaches for new suppliers or new tactics as directed
Program Governance & Platform Support
Support adherence to OAM creative, copy, and campaign guidelines
Help communicate platform capabilities, constraints, and updates that may impact campaign setup or execution
Act as a knowledgeable resource on Self‑Serve workflows and policies
Support consistent application of program standards across suppliers
Leadership & Commercial Support (As Needed)
Support OAM leadership with contract renewals by assisting with coordination, historical performance analysis, and pitch decks
Support preparation for new vendor pitches or exploratory conversations, including gathering background information and pitch preparation
Competencies
Communicates Effectively
Collaborates Well with Others
Attention to Detail
Problem Solving
Skills Supplier / Client Support
Project & Timeline Coordination
Strong Written and Verbal Communication
Organizational Skills
Problem‑solving and critical thinking
Media Planning Experience Is An Asset, But Not Required Direct Manager / Direct Reports
Reports to: Orange Apron Media leadership (Manager Business Development and Ad Success)
Travel Requirements
Limited
Physical Requirements
Extended sitting
Computer‑based work
In-person and virtual meetings with camera on as required
Working Conditions
Office working environment – 5 days in office.
Regular internal and external meetings
Ongoing supplier support via email, meetings, and platform tools
Minimum Education
University or College degree in a related field, or equivalent experience
Minimum Years Of Work Experience 3–5 years in digital media, retail media, account support, or related roles
Other Requirements / Assets Retail industry experience is an asset
Retail Media or agency media experience
eCommerce advertising experience is an asset
Self-starter and able to work well with ambiguity
Naturally curious, with an inclination to problem solve and uncover meaning
Bias towards action and results
The pay range for this position is between $49,000.00 - $55,100.00
About Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.