Administration Officer - Patient Services
About the role
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
This is a permanent, fulltime role of 37 hours per week, with a shift pattern of Monday to Sunday (8am-8pm).
About the Role We are seeking a dedicated and efficient Clerical Officer to join our Radiology Department. In this role, you will provide exceptional reception and clerical support, ensuring smooth operations within the department. You will play a key part in maintaining an accurate and updated Radiology Computer System (CRIS), while liaising professionally with patients, medical staff, GPs, and other clerical colleagues.
Key Responsibilities
- Deliver a welcoming and professional reception service.
- Perform a variety of clerical duties to support department operations.
- Update and manage patient records on the Radiology Computer System (CRIS).
- Communicate effectively with patients, medical professionals, and colleagues.
- Ensure confidentiality and accuracy in all administrative tasks.
Skills And Requirements
- Strong organizational and administrative skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using computer systems; experience with CRIS is desirable.
- Ability to work efficiently in a fast-paced environment.
- Shift working between 8:00 AM and 8:00 PM, Monday to Sunday.
If you are detail-oriented, professional, and passionate about providing excellent clerical support in a healthcare setting, we would love to hear from you.
For more information, please contact: Annette Reilly, Admin Manager, 0141 452 3618, Annette.Reilly@nhs.scot
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
About NHS Ayrshire & Arran
We pride ourselves on improving health and providing a comprehensive range of high quality, safe, effective and person-centred health services.
Our values - Caring, Safe, Respectful
Welcome to the official NHS Ayrshire & Arran LinkedIn page. This account will keep you updated on health matters and bring you trusted information and advice.
Please note this is a moderated information site and is not a public forum.
This site is moderated Monday to Friday between the hours of 9am and 5pm (excluding public holidays). It is monitored periodically out of office hours.
We do not remove comments for being critical of NHS Ayrshire & Arran, as your opinions are important and we can learn from them. However, we may remove comments or posts if they contain vulgar or offensive language, personal attacks of any kind; offensive comments that target or disparage any ethnic, racial or religious group; breach privacy; or spread inaccurate or dangerous information.
Further to this, we also reserve the right to delete any comments that:
· are spam or include links to other sites;
· are clearly off topic;
· advocate illegal activity;
· promote particular services, products or political organisations;
· infringe on copyrights or trademarks;
· use personally identifiable medical information (We recommend you do not share any of your medical information on our Social Media pages); or
· contain case-specific and other confidential information.
Where a person has continued to post inappropriate comments, we reserve the right to block that user from posting on our accounts.
Disclaimer
NHS Ayrshire & Arran does not take any responsibility for people making contact with members who are followers of this page. It is up to the individual to control their own privacy settings and who can view their profile. Please note that other than our official posts, any comments expressed on the site do not reflect the opinions and position of NHS Ayrshire & Arran or its
Administration Officer - Patient Services
About the role
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
This is a permanent, fulltime role of 37 hours per week, with a shift pattern of Monday to Sunday (8am-8pm).
About the Role We are seeking a dedicated and efficient Clerical Officer to join our Radiology Department. In this role, you will provide exceptional reception and clerical support, ensuring smooth operations within the department. You will play a key part in maintaining an accurate and updated Radiology Computer System (CRIS), while liaising professionally with patients, medical staff, GPs, and other clerical colleagues.
Key Responsibilities
- Deliver a welcoming and professional reception service.
- Perform a variety of clerical duties to support department operations.
- Update and manage patient records on the Radiology Computer System (CRIS).
- Communicate effectively with patients, medical professionals, and colleagues.
- Ensure confidentiality and accuracy in all administrative tasks.
Skills And Requirements
- Strong organizational and administrative skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using computer systems; experience with CRIS is desirable.
- Ability to work efficiently in a fast-paced environment.
- Shift working between 8:00 AM and 8:00 PM, Monday to Sunday.
If you are detail-oriented, professional, and passionate about providing excellent clerical support in a healthcare setting, we would love to hear from you.
For more information, please contact: Annette Reilly, Admin Manager, 0141 452 3618, Annette.Reilly@nhs.scot
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
About NHS Ayrshire & Arran
We pride ourselves on improving health and providing a comprehensive range of high quality, safe, effective and person-centred health services.
Our values - Caring, Safe, Respectful
Welcome to the official NHS Ayrshire & Arran LinkedIn page. This account will keep you updated on health matters and bring you trusted information and advice.
Please note this is a moderated information site and is not a public forum.
This site is moderated Monday to Friday between the hours of 9am and 5pm (excluding public holidays). It is monitored periodically out of office hours.
We do not remove comments for being critical of NHS Ayrshire & Arran, as your opinions are important and we can learn from them. However, we may remove comments or posts if they contain vulgar or offensive language, personal attacks of any kind; offensive comments that target or disparage any ethnic, racial or religious group; breach privacy; or spread inaccurate or dangerous information.
Further to this, we also reserve the right to delete any comments that:
· are spam or include links to other sites;
· are clearly off topic;
· advocate illegal activity;
· promote particular services, products or political organisations;
· infringe on copyrights or trademarks;
· use personally identifiable medical information (We recommend you do not share any of your medical information on our Social Media pages); or
· contain case-specific and other confidential information.
Where a person has continued to post inappropriate comments, we reserve the right to block that user from posting on our accounts.
Disclaimer
NHS Ayrshire & Arran does not take any responsibility for people making contact with members who are followers of this page. It is up to the individual to control their own privacy settings and who can view their profile. Please note that other than our official posts, any comments expressed on the site do not reflect the opinions and position of NHS Ayrshire & Arran or its