Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

We are seeking a dynamic and organized individual for an exciting opportunity to join our team as a Brand Ambassador- 12 month contract. The ideal candidate will play a pivotal role in creating a welcoming environment, managing the reception desk which includes various office tasks, while providing support to leadership and the marketing team. Key responsibilities include handling guest interactions, coordinating office logistics, assisting with travel arrangements, shipments, customer and coworker experience, event coordination and more. A successful candidate needs to possess strong time management skills, demonstrate flexibility and problem-solving abilities, contributing to the smooth operation of administrative affairs. The role requires excellent communication skills, strong attention to detail and the ability to multitask efficiently in a fast-paced environment while maintaining a professional atmosphere.

What you'll do:

• Welcome guests with a positive and friendly attitude - issue visitor badges, manage daily parking validation, track guest sign-ins and assist with wifi instructions.
• Manage reception desk – answering phone calls, taking messages, liaise with departments to be central point of contact for all office requirements.
• Receive and send shipments - Handle packages by logging in/out, distribute packages, assist with ordering and set up of food deliveries and catering. Ability to lift boxes as required.
• Maintain common office spaces - coordinate boardroom bookings (ensure room readiness and reset), maintain reception space, meeting rooms, hotel desks, cafeterias and other common spaces to ensure positive and tidy experience for coworkers and visitors.
• Monitor and replenish office, marketing and first aid supplies – organize and maintain supplies and promotional materials, ensuring closets are kept functional, organized and tidy.
• Liaise with building management - utilize the TWM Maintenance Portal for facility management, distribute communications from building management, coordinate additional requirements for building maintenance, identify and report technical issues, liaise with maintenance staff for resolution
• Assist with fire and safety practices.
• Conduct office tours for coworkers and visitors and organize coworker headshots.
• Marketing assistance – support internal events and activities, including volunteer days, support reporting and project management for campaign activities including social, digital, events, conferences and more.
• Executive engagement - book travel arrangements for company executives, including accommodation and travel.
• Submit expense reports, maintain transaction records, and assist with administrative duties.
• Assist with general procurement duties – source and add suppliers, track expenses, open POs and maintain marketing P&Ls.
• Communication – provide regular building and marketing communication updates including maintaining information refresh on Sharepoint (project-specific).
• Provide general support for teams as necessary.

Additional Responsibilities:

• Required to work in the office 5 days per week
• Provide general marketing and promotion support to marketing team as required which may require working evenings or weekends (5-10% of the time)

What you need to succeed:
Must-have:

• 2+ years relevant experience in office management, Marketing, Sales, or related activities.
• Strong time management, communication, and flexibility skills.
• Ability to follow instructions and prioritize tasks effectively.
• Friendly communication style with demonstrated attention to detail, a high-standard for excellence and strong written and verbal skills.
• Reliable, deadline-oriented, and innovative organizational skills.
• Advanced problem-solving abilities with demonstrated ability to think on your feet while maintaining a calm and professional demeanor.
• If you are a proactive and resourceful individual with a passion for organization and customer service, we invite you to apply for this exciting opportunity.
• Proven ability to proactively collaborate, build relationships, take initiative, and a passion for customer service.

Nice-to-have:

• Bachelor’s degree, preferably in business, marketing, events or project management
• Experience using formal project management tools like Workfront, Trello, Asana etc.
• Experience managing an office building or reception desk

Please note this is a 12 month contract role.

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek, and paid on a bi-weekly payroll schedule.

Pay range: $ 55,000- $ 60,000, depending on experience and skill set

Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.