We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have:

As theSupervisor of AR Accounting, your role encompasses the essential execution of Softchoice’s AR accounting policies for the AR Accounting team and overseeing the MDF section. Your objective is to support a balance between facilitating financial risk mitigation for Softchoice while ensuring operational efficiency.

Your leadership will be instrumental in supporting financial success and customer satisfaction across our AR accounting and credit functions.

What you’ll do:

As theSupervisor of AR Accounting, you will play a critical role in supporting financial stability while facilitating Softchoice’s growth and strengthening customer relationships.

-AR Accounting Policy Execution:

• Implement and enforce Softchoice’s AR Accounting policies.
• Ensure compliance with AR Accounting guidelines and procedures.

-Enhance Day to Day Operations:

• Meet or exceed daily metrics and guidelines.
• Lead the high volume of cash application in the various revenue receipt streams that include ACH, Wire, EFT, EDI, Lockbox, Credit Card and non-trade receivable payments in a timely and controlled manner.
• Ensure timely responses/process for requests via Salesforces, recording payment remittances, write offs, adjustments and other related duties.
• Own the integrity, accuracy and information quality for the work product of the assigned AR Accounting team.
• Support reconciliation/resolution of accounts (that may have complex hierarchies, contracts) where unapplied, misapplied, credits, discrepancy, or variances may be presented.
• Ensure checks and balances support sufficient controls for unapplied and unidentified cash.

-MDF Accounting & Cash Application:

• • Oversee MDF cash application, ensuring funds are accurately applied, tracked, and reconciled in accordance with vendor agreements and accounting standards.
  • Maintain MDF accounts, including accruals, reconciliations, aging analysis, and variance investigations.
  • Partner with Vendor Management and Finance teams to resolve MDF discrepancies and ensure appropriate funding utilization.
  • Ensure MDF balances are supported with clear documentation and are audit-ready.

• Collaborate and establish regular touch points with cross-functional teams.

-Process Facilitation:

• Contribute to the continuous improvement of AR Accounting process.
• Identify challenges from the root source/cause and recommend resolution to minimize/eliminate recurring symptoms or challenges.

-Financial Analysis:

• Provide daily cash receipts analysis for various currencies.
• Provide daily cash receipts analysis for various currencies of non-trade AR.
• Report unapplied and unidentified cash.
• Report monthly reconciliation/savings from vendors for Credit Card usage/Payroc.

-Compliance and Documentation:

• Maintain compliance and accounting standards, regulations, guidelines and controls within the AR Accounting process.

• Ensure adherence to legal and regulatory requirements.

• Maintain accurate documentation with Job Aids.

• Ensure adequate preparation, compliance and coverage for reports and analysis for periodic and process supporting the yearly audit and related controls.

-Reporting and Performance Metrics:

• Convey effective and timely communication.
• Support the improvement of days sales outstanding (D.S.O.) and the reduction of the aged receivables and delinquency rates.
• Oversee the periodic reports for AR Accounting activity, portfolio performance, and key metrics. Specific areas of operation include but not limited to Cash Application, Unapplied Cash, Credit Card, MDF and Referrals.
• Present findings to Manager, AR Accounting and recommend improvements.

-Training and Development

• Foster a culture of continuous learning and development.

• Timely performance reviews for all direct reports.

• Keep the teams updated on credit, leasing and AR accounting policy changes.

-Team Engagement

• Create an engaging and fulfilling AR Accounting Team environment for your direct reports.
• Conduct regular team meetings and 1 on 1’s to ensure team members have a strong understanding of the different programs we can offer.
• Work directly with team members to create Career Development Plan, Individual Development Plan and provide guidance and feedback on goals and activities related to these plans.
• Provide necessary support on complex opportunities.
• Manage and coach team using a Human and Inspiring coaching model.
• Continue to periodically conduct pulse surveys to ensure optimal engagement and action plan to adjust strategy if or as needed.
• Ensure coverage for Canadian and US Holidays. Month, Quarter and Year end are scheduled.
• Schedule vacation, track absences and related duties.

What you’ll bring to the table:

To be successful in this role, you should have the following qualifications:

• Minimum Education – High School Diploma or GED Equivalent. Accounting designation, post graduate degree in business is an asset.

• 5+ years in AR Accounting Analyst.

• 2+ years of experience, demonstrating strong leadership, initiative, and a high standard of ethics and professionalism.

• Working knowledge of accounting concepts, specifically in the areas of accounts receivable, billing, collection, and cash application.

• Excellent interpersonal and communication skills.

• Detail-oriented with excellent organizational skills and the ability to prioritize and work under pressure.

• Strong analysis capabilities with the ability to provide recommendations for management.

• Excellent problem solving, analytical, reconciliation skills and proven capability for multitasking and handling high demand/volume requests.

• Demonstrated leadership and initiative skills with a high standard of ethics and professionalism.

• Proficiency in SAP and Salesforce.

Compensation:

A reasonable estimate of the current base pay range for this position in Ontario is $62,400 to $78,000 annually + 8% as target incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

-**The People:**You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success -**High-Performing Culture:**At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other -**Flexibility:**Plan your workdays in a way that suits you best -**Award-Winning Workplace:**Proudly recognized as a Great Place to Work for 20 consecutive years -**Inclusive Culture:**We are committed to an inclusive culture where every team member can be their authentic self -**Competitive Benefits:**Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed todiversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

**Job Requisition ID:**7362

EoE/M/F/Vet/Disability