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Sandman Hotel Group logo

Restaurant Manager

Cranbrook, BC
Senior Level
full_time

Top Benefits

Discounts with Denny's, Sandman & Sutton Place Hotels, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, The Tavern Collective, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more!
RRSP matching for salary managers
Medical insurance for full-time employees

About the role

Benefits & Perks

  • Discounts with Denny's, Sandman & Sutton Place Hotels, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, The Tavern Collective, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more!
  • RRSP matching for salary managers
  • Medical insurance for full-time employees
  • Dental insurance for full-time employees
  • Life insurance for full-time employees
  • Employee and Family Assistance Program (counselling, wellness services, etc.)
  • Competitive wages
  • Competitive bonus program for managers
  • Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers

Who We Are

Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

What We Are Hiring

As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count growth, and sales building activities. You will also be assisting in employee selection, retention, continuous operational improvement. You will be reporting to the General Manager while assisting with the supervision of approximately 15-20 crew members.

Our team is made up of committed, caring, and energetic individuals who make every Denny's location the great and diverse place it is.

What You'll Do

  • You will prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved
  • You will assist the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
  • You will develop and coach hourly employees on brand standards, internal policies and procedures, and other guest focused programs to exceed guest service standards.
  • You will work with the General Manager to attract, hire, onboard and retain the best hourly talent
  • You will work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.
  • You will help maintain compliance with Denny's Brand Standards, including all provincial, local and federal regulations
  • You will demonstrate a strong commitment to guest satisfaction and Denny's Core Values when interacting with others
  • You will perform other duties as required or assigned

Who You Are

  • You have 2+ years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred
  • You are an effective communicator in English, both orally and in writing
  • You have the agility to interpret and analyse financial statements
  • You are a team player, collaborative and attentive
  • You have excellent guest service and people skills
  • You are self-motivated, organized, and able to multitask effectively
  • You are licensed to operate an automobile without restrictions and have reliable transportation to meet banking obligations
  • You must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

About Sandman Hotel Group

Hospitality
1001-5000

Be part of Canada's most successful hospitality story with Sandman Hotel Group. Motivated by his family's long-time legacy of taking care of people, our founder Bob Gaglardi opened the first Sandman Inn in 1967 in Smithers, BC, with a vision to build hotels where families could come together and enjoy the best in customer service. Today, our portfolio of hotels includes three tiers: Economy, Select and Premium, with 57 destinations in Canada, three in the United Kingdom, and one in the United States (Plano, Texas). And, we’re always looking to expand our great services to other places cities we want to call home.

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Prenez votre place dans l'histoire de l'hôtellerie la plus réussie au Canada, avec le Groupe hôtelier Sandman. Motivé par une tradition familiale de longue date axée sur le soin des autres, notre fondateur Bob Gaglardi a ouvert le premier Sandman Inn en 1967 à Smithers, (C.-B.), avec la vision de construire des hôtels où les familles pourraient se réunir et profiter du meilleur service client. Aujourd'hui, notre portefeuille d'hôtels comprend trois catégories : Économie, Sélect et Premium, avec 57 destinations au Canada, trois au Royaume-Uni et une à Plano (Texas) aux États-Unis. Nous continuons à agrandir ce portefeuille et étendre nos services exceptionnels dans de nouvelles destinations où nous aimerions créer de nouveaux ‘chez nous’.