Parent Education & Support Worker
Top Benefits
About the role
Helping kids, families and communities thrive since 1932.
www.macaulaycentres.org
To learn more, watch our video here
Parent Education and Support Worker
Permanent Full Time
HOURS OF WORK: 35 Hours/Week
START DATE/TERM: Immediate
REPORTS TO: Supervisor, Family Education & Support Programs
POSITION SUMMARY:
The Parent Education and Support Worker promotes effective parenting/caregiving and child development by providing parent support and education through evidence-based parenting techniques and early child development strategies and by providing information, referral and facilitated access to community resources to isolated, high need/high-risk parents of children birth to six years, including prenatal women in a variety of languages.
RESPONSIBILITIES:
- Conduct a range of outreach activities to reach vulnerable families and liaise with other agencies to reach and meet the needs of families, including high risk/isolated families
- Provide home visits in accordance with program protocols
- Provide service in collaboration with public health nurses for Healthy Babies Healthy Children referrals
- Establish relationship with families and work with them to identify needs and goals
- Implement strategies to facilitate the early identification of children’s special needs (such as developmental screening)
- Carry out a range of educational activities to promote optimal development and well-being of children and model appropriate parenting skills
- Provide information on parenting, child development and child guidance through 1:1 family home visits and parenting sessions in group settings
- Provide and promote social support, including the development of parent networks
- Link and accompany parents and children to community programs and services
- Communicate respectfully and responsively with families, parents, caregivers and children.
- Maintain up-to-date knowledge of community services and resources to support families
- Mentor or supervise students and volunteers
- Perform other tasks as delegated or assigned
QUALIFICATIONS:
- Strong parenting skills
- Demonstrated sensitivity to the needs of families living under stress
- Knowledge of child development and parenting skills and issues
- Demonstrated extensive knowledge of community resources
- Experience designing and facilitating workshops and group training sessions for adults
- Strong written and verbal communication skills in English and Hindi, Punjabi, Urdu required
- Excellent interpersonal and listening skills
- Computer literacy
- Demonstrated ability to build and maintain effective work partnerships with parents/families, colleagues and service providers of diverse backgrounds, abilities and identities
- Ability to work independently and as a member of a team
- Ability to work all shifts: day, evening and weekend hours as required
- Effective time management skills and ability to prioritize
- Current Standard First Aid and CPR-C certification
- Acceptable Vulnerable Sector Police Reference Check
**SALARY:**Parent Education and Support Worker Salary Scale (starting at $27.32/ $49,716 per annum) with Competitive Benefits Package (health & dental) and paid time off entitlements (starting at 20 vacation days & 3 float days).
THIS POSITION IS WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.
Internal candidates: Apply through the Internal Career Centre on ADP Sign In | ADP WFNPORTAL.
External candidates: Apply through the Macaulay Job Opportunities Page at https://macaulaycentre.org/opportunities/job-opportunities/
INTERNAL APPLICATION PERIOD FOR CUPE LOCAL 2563 BARGAINING UNIT:
October 15, 2025 – October 21, 2025
DATE POSTED: October 15, 2025
Macaulay Centres for Children values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff group.
Macaulay Centres for Children offers accommodation for applicants with disabilities in its recruitment process. If you are contacted by the agency regarding a career opportunity, please advise if you require accommodation.
We thank all applicants for their interest in our organization, however only those selected for an interview will be contacted.
This document is available in alternate formats upon request.
Macaulay Centres for Children is committed to service and employment equity.
About Macaulay Centres for Children
Parent Education & Support Worker
Top Benefits
About the role
Helping kids, families and communities thrive since 1932.
www.macaulaycentres.org
To learn more, watch our video here
Parent Education and Support Worker
Permanent Full Time
HOURS OF WORK: 35 Hours/Week
START DATE/TERM: Immediate
REPORTS TO: Supervisor, Family Education & Support Programs
POSITION SUMMARY:
The Parent Education and Support Worker promotes effective parenting/caregiving and child development by providing parent support and education through evidence-based parenting techniques and early child development strategies and by providing information, referral and facilitated access to community resources to isolated, high need/high-risk parents of children birth to six years, including prenatal women in a variety of languages.
RESPONSIBILITIES:
- Conduct a range of outreach activities to reach vulnerable families and liaise with other agencies to reach and meet the needs of families, including high risk/isolated families
- Provide home visits in accordance with program protocols
- Provide service in collaboration with public health nurses for Healthy Babies Healthy Children referrals
- Establish relationship with families and work with them to identify needs and goals
- Implement strategies to facilitate the early identification of children’s special needs (such as developmental screening)
- Carry out a range of educational activities to promote optimal development and well-being of children and model appropriate parenting skills
- Provide information on parenting, child development and child guidance through 1:1 family home visits and parenting sessions in group settings
- Provide and promote social support, including the development of parent networks
- Link and accompany parents and children to community programs and services
- Communicate respectfully and responsively with families, parents, caregivers and children.
- Maintain up-to-date knowledge of community services and resources to support families
- Mentor or supervise students and volunteers
- Perform other tasks as delegated or assigned
QUALIFICATIONS:
- Strong parenting skills
- Demonstrated sensitivity to the needs of families living under stress
- Knowledge of child development and parenting skills and issues
- Demonstrated extensive knowledge of community resources
- Experience designing and facilitating workshops and group training sessions for adults
- Strong written and verbal communication skills in English and Hindi, Punjabi, Urdu required
- Excellent interpersonal and listening skills
- Computer literacy
- Demonstrated ability to build and maintain effective work partnerships with parents/families, colleagues and service providers of diverse backgrounds, abilities and identities
- Ability to work independently and as a member of a team
- Ability to work all shifts: day, evening and weekend hours as required
- Effective time management skills and ability to prioritize
- Current Standard First Aid and CPR-C certification
- Acceptable Vulnerable Sector Police Reference Check
**SALARY:**Parent Education and Support Worker Salary Scale (starting at $27.32/ $49,716 per annum) with Competitive Benefits Package (health & dental) and paid time off entitlements (starting at 20 vacation days & 3 float days).
THIS POSITION IS WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.
Internal candidates: Apply through the Internal Career Centre on ADP Sign In | ADP WFNPORTAL.
External candidates: Apply through the Macaulay Job Opportunities Page at https://macaulaycentre.org/opportunities/job-opportunities/
INTERNAL APPLICATION PERIOD FOR CUPE LOCAL 2563 BARGAINING UNIT:
October 15, 2025 – October 21, 2025
DATE POSTED: October 15, 2025
Macaulay Centres for Children values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff group.
Macaulay Centres for Children offers accommodation for applicants with disabilities in its recruitment process. If you are contacted by the agency regarding a career opportunity, please advise if you require accommodation.
We thank all applicants for their interest in our organization, however only those selected for an interview will be contacted.
This document is available in alternate formats upon request.
Macaulay Centres for Children is committed to service and employment equity.