We are hiring an Analyst II, Commercial Loans Enforcement!

Reporting To: Associate Director, Commercial Loans Enforcement

Full-Time/Part- Time: Full-time

Posting Date: August 28, 2025

Closing Date: September 11, 2025

Hours of Work: 8:30 a.m. – 5:00 p.m.

Grade: 12.3

Office Location: Toronto Great location! Steps away from the main public transit station

What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

• Eligibility for benefits is dependent on the terms of employment

The Opportunity

The Enforcement Analyst II is primarily responsible for managing assigned Commercial only default accounts, that entails assisting with collection process, arrears payment workouts, on-going legal action, property management, sale/foreclosure proceedings and deficiency claims processing. The Analyst will also participate, from time-to-time, in audits, other department and senior management initiatives, Surveillance portfolio in the monitoring loans deemed high risk. The candidate is to ensure all activity will be in compliance with CMHC and CMSA regulations, as well as adhere to all Management and Investor requirements.

How you will contribute:

• Carriage of new and potential defaulting loans;
• Investigate loans, determine reasons for default and analyze financials (i.e., Operating and Net Worth statements);
• Prepare assessment of physical and economic security and assist with making effective and efficient recommendations, with action plans for management approval or suitable resolutions
• Execute approved action plans to ensure resolution of legal actions, direct solicitors through the process, liaise with investors and CMHC (where required)
• Ensure properties are sold in accordance with CMHC policies, investor directions, relevant local legislation and legal counsel advise
• Ensure final resolution of all sales and claims to CMHC with no loss to investor; Remit all funds to investors in a timely manner
• Determine status of Real estate taxes and property insurance. Arranges for payment of any unpaid taxes due and for the placement of insurance, if expired. Orders ESA Phase I reports and Building Condition reports, where required. Arranges for inspections of defaulted properties where required. Upon approval, will arrange for timely attornment of rents on new cases, using approved property managers
• Monitor each property on a monthly basis: building condition, insurance, taxes, and property management, operating statements. Reviews property manager’s monthly reports
• Ensure all expenses related to maintaining and preserving property are paid in a timely manner and are recorded in accordance with policy and procedure

The experience you need:

• Proven organizational skills and demonstrated ability to prioritize and multi-task
• High level of knowledge of legal rules and CMHC policies and steps required to complete successful default actions in all Canadian territories, including Quebec
• Strong communication skills, verbal and written, with a confident and assertive telephone manner
• Self-motivated proactive thinker that is both detail-oriented and creative problem solver
• Ability to work and collaborate effectively with internal and external stakeholders
• Post-secondary education or equivalent work experience required
• Minimum 2-3 years of Commercial real estate loans credit, underwriting or default management experience
• Strong computer skills - proficient in Microsoft Office Applications, including Word and Excel
• Bilingual (French/English) would be an asset

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

#FNLOON