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Fulfilment Manager

IKEA1 day ago
Greater Toronto Area
CA$84,960 - CA$116,820/year
Senior Level
full_time

Top Benefits

Wellness days plus vacation
Extended health, dental, vision coverage
RRSP matching contributions

About the role

WHAT YOU'LL NEED TO HAVE

•University degree (Economics, Logistics, Supply Chain Management) or relevant experience and effective performance in logistics/commercial/supply chain management.

•7 years working experience in a management position in distribution, retail, logistics or similar.

•Experience of working as a management team member with the ability to implement change by positively altering the business directly as well as through good collaboration.

A DAY IN YOUR LIFE WITH US

•Responsible for directing, coaching, developing, and inspiring a fulfilment team within the CMP by working closely with the CMP Commercial team and Unit Management team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being.

•Secure a high customer and co-worker satisfaction at lowest possible cost in an omnichannel scope for good availability, sustainability, and customer order fulfilment, by actively working with Happy Customer Score, IKEA Brand Capital, iShare survey and Review results.

••Accountable for securing quality in fulfilment operations with focus on retail foundation, services, improvements in quality and productivity, and cost optimization, in line with Country Customer Fulfilment Business Plan and Commercial Direction.

ABOUT THIS WORK AREA

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re focused on working together to improve the customer experience at IKEA!

WHY YOU WILL LOVE US

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)

Extended health, dental, and vision coverage (for you and your family)

• RRSP with IKEA contribution matching options

• Eligibility for our annual IKEA bonus incentive plan

• Flexible spending account

• Life insurance

• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)

• Parental leave

• Bereavement leave

• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Fulfilment Manager

The starting rate/ salary for this position ranges from 84960 CAD to 116820 CAD and will be based on relevant work experience.

About IKEA

Retail
10,000+

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment.

The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.

The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V.

Any jobs published on this page are offered by different companies operating under the IKEA Trademark.   IKEA was founded in Sweden in 1943.