Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As aSystems Analyst, you will act as a key liaison between business stakeholders and technology teams, translating business needs into clear, actionable system and functional requirements. You will analyze business processes, evaluate system capabilities, and support the design, delivery, and continuous improvement of technology solutions that enable operational efficiency, regulatory compliance, and business outcomes. Working collaboratively across business, product, and IT partners, you will ensure solutions are aligned to organizational priorities, scalable, and fit for purpose.

This is aFull-time, Permanent role, based at our Head Office, in Vancouver, British Columbia and will report directly to theManager, Application Technology.

Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position is for an existing vacancy and provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.

How You'll Make an Impact:

• Translating complex business requirements into well‑defined technical and functional specifications that development and delivery teams can execute against

• Improving operational efficiency through analysis and optimization of business processes, reducing manual effort, rework, and system friction

• Reducing delivery and execution risk by ensuring requirements are complete, traceable, and aligned with business, technology, and compliance expectations

• Accelerating value realization by supporting timely delivery of technology solutions that meet business needs and improve user experience

• Strengthening cross‑functional collaboration by acting as a trusted partner between business stakeholders, product teams, and technology delivery teams

• Supporting sustainable change through documentation, testing support, and knowledge transfer that enable smooth adoption of new or enhanced systems

What You’ll Bring to the Team:

• A bachelor’s degree in business, technology or related field

• A minimum of 3 years’ experience in business systems analysis or a related

Extra Skills That Set You Apart:

• Experience working in the Financial Services or Financial Technologies industries with a focus on Payments & Compliance Technology

• Data‑driven mindset, with an ability to analyze transaction data and resolve discrepancies

• End‑to‑end systems thinking, understanding upstream and downstream impacts

• PMI-PBA (Professional in Business Analysis) designation or similar is an asset

You’ll Thrive Here If You Are:

-Customer-centric– you define and measure success through the eyes of your internal customers and anticipate, understand and respond to their evolving needs. -Results-oriented– you have a demonstrated ability to engage stakeholders in order to conduct diagnosis, analyze findings, generate appropriate options, and build deliverables all while securing their commitment to these solutions. -Technology savvy– you have education and/or experience supporting technology development/ implementation efforts. -Analytical– you seek to facilitate data-driven decision making, including “rolling up your sleeves” to collect data, research and build models. -A project manager– you can shift from big-picture to detail effortlessly and use your planning & organizational skills to achieve your objectives in a logical sequence.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of**$75,700 - $93,450 per annum**. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligiblefor our annual incentive program, subject to program eligibility requirements.

**Role will remain open until filled**

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.

• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned overtime.

• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.