Elevate data-driven decision-making at Lightspeed! As a Staff Data Analyst, you'll be the go-to expert in data analytics, turning complex data into actionable insights and captivating stories. You'll lead the charge in mastering data models, ensuring data quality, and setting the highest standards for analytics. Mentoring fellow analysts and driving the adoption of new data resources, you'll play a pivotal role in fostering a data-centric culture across the organization. If you’re passionate about empowering teams with robust data insights and driving strategic decisions, we want you on our team.

NOTE : As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Role

• Act as a subject matter expert (SME) in data analytics and partner closely with the Business to promote data-driven decision-making among business partners. This would include proactively identifying and proposing opportunities for advanced analytics to solve complex business problems
• Master data models inside out to spot inconsistencies and edge cases. Translate complex datasets into actionable insights that predict future outcomes and deliver impactful analyses that can be easily consumed by stakeholders (including but not limited to prescribing strategic actions)
• Present compelling data stories and visualize insights that captivate our business partners, demonstrating the potential of advanced analytics to drive value and optimize operations.
• Contribute actively to the adoption of new data resources, including the Key Metrics in the Data Warehouse
• Lead the development and adoption of the highest analytics standards and methodologies among the Data Office and across the organization
• Solve technical problems of high scope and complexity by combining both exploratory and robust solutions
• Mentor Data Analysts to help them build their business and technical capabilities, remove blockers, and share your knowledge across Lightspeed
• Create training guides, templates, and recorded training sessions to help Lightspeeders understand how to accurately view data, use data for insights, and the implications of data-driven analysis. This includes training on advanced analytics concepts and tools.
• Identify and contribute to the implementation of improvements to data quality, security, and query performance
• Ensure data integrity and contribute to automation and monitoring
• Promote and uphold data governance principles to safeguard our data assets and empower our teams to make data-driven decisions with confidence
• Actively contribute to the construction of the Data Office and the achievement of its collective objectives
• Collaborate closely with Analytics Engineers during development efforts to build new models, QA, and implementation of new analysis.

What Will Make You Successful

• Extensive experience in data analytics with a focus on SaaS metrics, including predictive modeling and forecasting.
• Proven track record of identifying and successfully implementing advanced analytics use cases to solve complex business problems and drive tangible value.
• Expert-level proficiency in data analysis technologies, with a particular emphasis on Data Visualization, Business Intelligence and Data Modeling
• Recognized expert in SQL, and at least one statistical programming language (Python or R). Knowledge of key libraries and frameworks for data manipulation and analysis (e.g. Pandas).
• Strong business acumen and a passion for bridging the gap between technical insights and business strategy
• Strong theoretical and practical understanding of statistical concepts, and their appropriate application to business questions.
• Excellent verbal and written communication skills to articulate complex insights with clarity and impact, including the ability to “tell a data story” that persuades stakeholders to adopt data-driven recommendations.
• Familiarity with data tools, including cloud platforms like GCP, BigQuery, and Dataform. Familiarity with BI tools (e.g. Looker) and version control with GitHub is a plus, along with experience in Salesforce
• Excellent organizational skills, self-starter mentality, and the ability to drive projects autonomously in a fast-paced setting
• Experience mentoring junior analysts and sharing knowledge across teams to build an organization-wide-data-driven culture.

What's In It For You

• Join a growing team and help us move to the next level
• Amazing benefits & perks, including equity for all Lightspeeders
• Constant development of both your skill-set and business acumen with limitless growth opportunities
• Lots of autonomy, flexible work culture
• Innovation time to explore and learn at work
• Shaping the company by joining cultural & technical committees
• Tons of growth opportunities into technical or people management roles
• Opportunity to join a fast-paced, high-growth company
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story

…. And enjoy a range of benefits that will keep you happy, healthy and (not) hungry.

• Lightspeed equity scheme (we are all owners).
• Flexible paid time off and remote work policies.
• Health insurance.
• Contributions to your pension plan - RRSP.
• Health and wellness benefit of $500 per year.
• Paid leave and assistance for new parents.
• Mental health online platform and counseling & coaching services.
• Training opportunities to grow your skills and career
• Volunteer day.
• Fully stacked kitchen (hot and cold beverages, meals served)
• Happy hours to build your relationships with colleagues after work

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who We Are Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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