WHO ARE WE?

The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies.

GroupHEALTH holds substantial controlling interest of the above companies and is a wholly owned subsidiary of Munich Re New Ventures, a division of Munich Re—one of the world’s leading providers of reinsurance, primary insurance, and insurance-related risk solutions.

YOUR ROLE

Are you the kind of person who loves making everything run smoothly and creating great experiences for others? As our Office Operations Lead, you’ll be the go-to for ensuring our clients and team feel a true WOW from the moment they connect with us. From a warm phone handoff, to coordinating with trades, arranging couriers, or keeping our kitchens tidy—you’ll bring energy, attention to detail, and pride in creating a welcoming, organized, and polished office environment.

No task is too small, and every detail matters. If you thrive on being the one who keeps things running seamlessly, loves variety in your day, and takes satisfaction in going the extra mile, this is the role for you.

This is a hybrid role based out of our Barrie, ON office, with in-office days 2-3 days a week depending on the needs of the business.

WHAT TO EXPECT

You’ll be able to jump right in and make an impact from day one. In this role, you can expect to gradually take on responsibilities such as:

Week 1 Outcomes

• Basic understanding of the phones and how to direct calls
• Basic understanding of mail/courier duties
• Basic understanding of daily kitchen tasks
• Basic understanding of boardroom management in Outlook

90 Day Outcomes

• Complete understanding of daily phone, mail, courier, boardroom & kitchen responsibilities.

• Oversee facilities upkeep, maintenance, and daily housekeeping tasks. Coordinate with tradespeople and the property manager and Sr Manager of Facilities & Office Support to ensure the facility's needs are consistently met.

• Assists with budgeting and ensures we are sourcing the best prices for supplies and business needs.

• Comprehensive knowledge of our Security System and access control.

• Thorough understanding of updating lists, including phone directories and floorplans.

• Thorough understanding of supply orders, including office supplies, fruit, coffee, and catering.

YOUR IMPACT

• Demonstrates strong ownership of the facility by proactively leading building-related responsibilities, ensuring all issues are addressed with initiative and accountability

• Answer incoming calls, emails and faxes, always delivering a friendly, knowledgeable and professional experience

• Organize and package outgoing courier packages, tradeshow booths and mail

• Work to support & organize team meetings: including reserving and preparing facilities, fulfilling catering requests, set up/clean up

• Drafting, proofing and formatting correspondence to internal and external parties as required

• Supporting the Social Committee with initiatives as directed by the co-chairs.

• Supports the Health & Safety Committee, updates supplies and is a First Aid attendant.

• Use your own vehicle to pick up mail, lunches, catering and supplies as needed.

• Other administrative duties as assigned

THIS IS YOU

• Previous Experience working in an office setting with similar responsibilities

• Intermediate experience and knowledge of MS Office (Word, Excel, PowerPoint and Outlook)

• Valid driver’s license and access to a reliable vehicle is required for this role

• Has First Aid or is willing to get first aid.

WHAT YOU'LL GET

• Comfortable compensation.
• Comprehensive and competitive benefits package.
• Starting at 3 weeks' vacation, plus flex days to help you achieve that work-life balance.
• Wellness programs to support you in and out of the office.
• Learn and grow with us through our employee education program.

YOUR COMPENSATION

At the time of this posting, the estimated annual base salary pay range for this position is $55,000-$60,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only and does not encompass our comprehensive total rewards, benefits, and potential bonuses that we proudly offer.

WHY YOU WILL LOVE WORKING FOR GroupHEALTH

Professional Development

We are a fast-growing company and as a result, there are ample opportunities for career growth and professional development when you join our team. From a transparent promotion structure and defined career paths to a wide range of learning and development opportunities, we do what it takes to invest in your career and help you hone your skills so you can grow alongside us!

Health & Wellness Benefits

We offer a comprehensive array of health and wellness benefits that provide choices so you can tune your benefits plan to fit your unique needs.

Events and Socials

When you join our team, you’ll enjoy everything from virtual company-wide teaching and training days, industry events, Happy Fridays, team social events and much more!