Key Account Manager, Vans

Mercedes-Benz Canada needs stars like you!

Mercedes-Benz is the world’s first automotive brand, and remains at the cutting-edge of sustainability, design, digitalization, connectivity, technology, fashion, and popular culture.

The iconic three-pointed star is always looking for the best and brightest. We are seeking individuals who want to be in the driver’s seat of transformation, working alongside talented colleagues who represent the Mercedes-Benz values.

Do you want to be part of writing the next chapter of the Mercedes-Benz story?

How your role will add to the story:

In this role, you will lead the development and execution of a robust and forward-thinking Fleet Sales and Corporate Fleet Strategy for Mercedes-Benz Vans, driving performance at both the wholesale and retail levels. Your focus will be on maximizing sales and profitability across key performance indicators, while ensuring alignment with corporate objectives and compliance standards.

You will be responsible for cultivating and sustaining strategic business relationships with key stakeholders—both internal and external—to accelerate fleet sales growth within established guidelines and policies. Reporting directly to the National Manager, Mercedes-Benz Vans, you will also collaborate cross-functionally with teams including Finance & Controlling, Marketing (Product), Customer Service & Parts, and Mercedes-Benz Financial Services, gaining exposure to a broad spectrum of business operations and contributing to the overall success of the Vans division.

A day in the life of:

As the Key Account Manager for Mercedes-Benz Canada VANS, your day will be a dynamic mix of strategic planning, relationship building, and hands-on execution:

• Coordinate marketing/events budget and initiatives with the Marketing & Product Manager, negotiate with publications, and execute marketing materials strategy. You’ll also participate in product launches, marketing events, and fleet conferences, occasionally traveling to HQ or other locations.(20%)
• Initiate, develop, and execute event strategy for corporate sales-specific events, supporting both local and national initiatives alongside dealers and the National Corporate Sales team. (15%)
• Prospect new commercial fleet clients by mining internal databases and networking at industry events, with a focus on industries transitioning to electrification. Find long term sustainable strategic fleet customers who will build Aftersales business as well (20%)
• Maintain and update the internal CRM database and manage RFPs for international fleet accounts in coordination with global teams. (5%)
• Collaborate with Sales Operations Managers to enhance “fleet at retail” strategies, including training, analysis, and month-end reporting. (10%)
• Act as the primary contact for commercial fleet management companies, ensuring seamless communication and support. (10%)
• Support the National Sales Manager with daily rental operations and provide regular reporting (weekly, monthly, quarterly, annual). Your schedule will be balanced between office-based tasks—such as deal follow-ups and process checks—and field visits to customers and prospects.(10%)
• Work with Mercedes-Benz Vans USA to leverage strategic commercial lists and pursue small to medium B2B fleet opportunities. (10%)

Mercedes-Benz Canada is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. While we thank every applicant for their interest in joining our iconic brand, we will only contact applicants selected for an interview.

Testimonials from several Mercedes-Benz Canada stars, from an intern to an executive :

“Mercedes-Benz is more than a car brand; it’s a futuristic, technological brand continuing to research and evolve its strategy as a digital and luxurious company, all while championing sustainable initiatives.”

“This company grants its members the opportunity to professionally grow and discover the extent of the brand and its presence in all countries. You are granted the opportunity to drive innovation in several sectors, as this company allows you to take your career wherever you like with our very robust framework of opportunities, whether it’s rotations, international assignments, education programs and more.”

“As an intern, I feel a great sense of responsibility and accountability at Mercedes-Benz. The high level of responsibility and contribution found in our internship programs is unlike my experience anywhere else.”

“Most people, if not everyone, seek a great balance of life at work and outside of it. At Mercedes-Benz, not only does your work life grant you exciting opportunities, but you are also afforded great understanding of your time outside of work - including the right to disconnect.”

“Working for Mercedes-Benz, it’s certainly the brand and the pillars - but at the end of the day, once you’re in, it’s about the people, the experience, diverse cultures and backgrounds, everyone’s experience driving in one direction.”

Mercedes-Benz Star skills, requirements & traits:

To thrive in this role, you bring a blend of strategic thinking, sales acumen, and marketing insight. Your qualifications include:

• Post-secondary education in Business or a related field, with a minimum of 5 years’ experience in the automotive industry—ideally in commercial vehicles.
• Proven marketing expertise and familiarity with OMVIC certification; bilingualism (French/English) is a strong asset.
• Strong leadership, negotiation, and coaching skills, paired with excellent communication and relationship-building abilities.
• High level of initiative and adaptability, with the ability to multitask and work independently in a fast-paced environment.
• Proficient in Microsoft Office and CRM systems; SAP knowledge is considered an asset.
• Valid driver’s license and willingness to travel at least 50% of the time.
• Bold, innovative and enjoy challenging yourself
• Honest and professional, a strong team player
• Big picture thinker, go-getter, self-starter

Being a Mercedes-Benz star has its benefits:

• Commitment to inclusion & diversity
• Engaging corporate culture
• Ever-evolving brand strategy granting opportunities to build business acumen
• Training development and career growth opportunities
• Benefits to support work-life balance/integration
• A strong portfolio of corporate social responsibility initiatives
• State-of-the-art working facilities
• Vehicle purchase and experience programs
• Comprehensive health, dental, and pension programs
• Recognition rewards and discount programs