Home: Southbridge Ottawa

Location: Nepean, Ontario

Position: Food Service Supervisor

Southbridge is thrilled to announce the opening of our newest long-term care facility right in the heart of Ottawa. A thoughtfully designed 192-bed long-term care home, built with comfort and community at its core. This purpose-driven space will soon welcome its new residents this Fall 2025. Southbridge Ottawa is proud of our new state-of-the-art home and welcomes you to join our team!

Since 1967, we’ve been building a foundation of innovation and success for operating long term care homes and retirement communities. We are redeveloping our communities so that we may continue to provide consistent, high-quality care for our residents now and in the future.

We are looking for a Full-Time Food Service Supervisor to join our enthusiastic team at Southbridge Cornwall.

Reporting to the Food Service Manager, the Food Service Supervisor will work in conjunction with FSM to ensure the smooth running of all the operations of the food service department. They will work to ensure the nutritional needs of our beloved residents are met. The FSS will be jointly responsible for inventory management, meal/snack plans, human resource management, kitchen operations, clinical nutrition, and all other aspects of the Food Services department.

• RESPONSIBILITIES
• Plan, organize and provide high-quality dietary services for residents of each facility.
• Apply continuous quality improvement principles, best practices, and standardization to workflow, performance, production, and changes to service and dietary requirements to meet legislative requirements.
• Select, supervise and motivate dietary staff; ensure dietary staff works as a team, ensure a high level of productivity and better use of staff capabilities.
• Ensure the environment of all food preparation and storage areas meets Public Health requirements.
• Maintain all records in accordance with policies, procedures, and legislative requirements, including the implementation and posting of all regular and therapeutic menus.
• Liaise and consult with residents, families, team members, government officials, and professionals in relation to resident care needs and department activities
• Participate in the budgeting process; is accountable for the departmental budget and food costs.

QUALIFICATIONS

• Current membership in the Canadian Society of Nutritional Management (C.S.N.M.) or a Registered Dietician required
• Post-secondary education in dietary management and the successful completion of a recognized Food Services Program.
• Minimum 2 years dietary management experience in a long-term care setting.
• Member of a recognized Food Service Supervisor’s Association.
• Strong leadership skills to direct the work of employees.
• Superb organizational, time management, and multi-tasking skills.
• Experience managing employees within a unionized setting.
• Knowledge of Occupational Health & Safety practices, principles, and legislation.
• Excellent oral and written communication skills are essential.
• Customer-focused with a high emphasis on building and maintaining relationships with clients.

Requirements:

• Post-secondary certificate or diploma in Accounting, or a related course
• Post secondary education related to payroll administration or related experience is an asset
• 3+ years of experience in a similar position with working knowledge of general office operations
• Experience in Long Term Care with utilization of Point Click Care is an asset but not required
• Strong interpersonal and organizational skills, ability to work in a fast-paced environment and have exceptional time management skills
• Interested applicants should apply through this posting. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.
• Southbridge Care Homes welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

Southbridge’s mission is to operate a best-in-class portfolio of care homes and retirement communities that consistently deliver excellence in care and services in an economically sustainable manner.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

Note: At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.