Customer Service Supervisor
Top Benefits
About the role
Are you looking for a leadership position in a dynamic and people-focused environment? Don’t miss this opportunity to join a vibrant team where your skills in management and customer service will be truly valued! Our client, a company in the building materials sector, is looking for a resourceful and motivating individual to fill the role of Customer Service Supervisor. This person will play a key role in supervising the team, ensuring service quality, and overseeing the store’s daily operations.
Apply for this position
Tasks
- Supervise staff and ensure a high level of customer service.
- Oversee store opening and closing procedures, including alarm system management.
- Maintain cleanliness and ensure the store is always "business-ready."
- Communicate effectively with both the team and management to ensure smooth operations.
- Promote a safe and respectful work environment.
- Perform any other related tasks as required.
- Ready for a new challenge? We’d love to meet you!
Advantages
- Friendly and collaborative work environment.
- Comprehensive benefits package (group insurance, RRSP, telemedicine, EAP).
- Employee discounts at BMR stores.
- Variety of social activities (BBQs, tournaments, celebrations, etc.).
- Opportunities for advancement within the group.
Job requirements
- College diploma or equivalent combination of education and experience.
- Minimum of 2 years of management experience.
- Proficiency with Microsoft Office Suite.
- Experience in a unionized environment (a strong asset).
- Bilingualism required (approximately 10% of the time with customers).
- Knowledge of hardware products (an asset).
Desired profile
- Inspiring and motivating leadership.
- Customer-focused and results-driven.
- Excellent communication and teamwork skills.
- Ability to manage priorities and make sound decisions.
- Strong organizational skills, flexibility, and openness to change.
About Bedard Ressources
Bédard HR is a placement and recruitment agency that helps candidates showcase their applications and achieve their career goals. With over 25 years of experience, the company specializes in temporary, permanent, and international recruitment, while also offering human resources and outsourcing services tailored to the needs of businesses.
Customer Service Supervisor
Top Benefits
About the role
Are you looking for a leadership position in a dynamic and people-focused environment? Don’t miss this opportunity to join a vibrant team where your skills in management and customer service will be truly valued! Our client, a company in the building materials sector, is looking for a resourceful and motivating individual to fill the role of Customer Service Supervisor. This person will play a key role in supervising the team, ensuring service quality, and overseeing the store’s daily operations.
Apply for this position
Tasks
- Supervise staff and ensure a high level of customer service.
- Oversee store opening and closing procedures, including alarm system management.
- Maintain cleanliness and ensure the store is always "business-ready."
- Communicate effectively with both the team and management to ensure smooth operations.
- Promote a safe and respectful work environment.
- Perform any other related tasks as required.
- Ready for a new challenge? We’d love to meet you!
Advantages
- Friendly and collaborative work environment.
- Comprehensive benefits package (group insurance, RRSP, telemedicine, EAP).
- Employee discounts at BMR stores.
- Variety of social activities (BBQs, tournaments, celebrations, etc.).
- Opportunities for advancement within the group.
Job requirements
- College diploma or equivalent combination of education and experience.
- Minimum of 2 years of management experience.
- Proficiency with Microsoft Office Suite.
- Experience in a unionized environment (a strong asset).
- Bilingualism required (approximately 10% of the time with customers).
- Knowledge of hardware products (an asset).
Desired profile
- Inspiring and motivating leadership.
- Customer-focused and results-driven.
- Excellent communication and teamwork skills.
- Ability to manage priorities and make sound decisions.
- Strong organizational skills, flexibility, and openness to change.
About Bedard Ressources
Bédard HR is a placement and recruitment agency that helps candidates showcase their applications and achieve their career goals. With over 25 years of experience, the company specializes in temporary, permanent, and international recruitment, while also offering human resources and outsourcing services tailored to the needs of businesses.