Top Benefits
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
About the role
About the role
We’re looking for a Manager, Claims – Multiligne - Prestige, to join our growing team!
The position is national and requires travel throughout Canada.
What you'll do here:
- Proactively manage workflow and resources to achieve national goals and exceed customer expectations.
- Participate in the development and implementation of business plans and manage day-to-day operations to achieve key business goals.
- Monitor financial performance and productivity and report monthly to appropriate stakeholders on progress towards specific goals and objectives.
- Develop, recommend, and implement strategies for loss containment, increased salvage and subrogation returns to improve region’s loss ratios and process & technology improvements.
- Provide effective leadership by motivating staff, coaching and mentoring their teams, performance management, continuous learning and career development for managers and other staff.
- Act in a consultative and advisory capacity on claim matters such as policy interpretation and settlement negotiation to help resolve claims related issues.
- Maintain a respectful and productive business relationship with vendors, service providers, other COEs and internal client groups.
What you bring to the table:
- College diploma or university degree preferred.
- A minimum of 3 years in a management function.
- Experience in managing a team of claims adjusters.
- Experience in handling high-value claims (asset).
- Bilingualism: French and English (asset).
- Excellent communication and interpersonal skills with all levels of staff, internal and external customers.
- Experience in coaching and developing staff.
- Proficiency in a variety of PC software.
- Strong leadership skills.
- Excellent customer service skills.
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Self-starter with a sense of urgency and the ability to work independently under minimal supervision.
About Intact
Insurance
10,000+
We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work.
Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise.
Top Benefits
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
About the role
About the role
We’re looking for a Manager, Claims – Multiligne - Prestige, to join our growing team!
The position is national and requires travel throughout Canada.
What you'll do here:
- Proactively manage workflow and resources to achieve national goals and exceed customer expectations.
- Participate in the development and implementation of business plans and manage day-to-day operations to achieve key business goals.
- Monitor financial performance and productivity and report monthly to appropriate stakeholders on progress towards specific goals and objectives.
- Develop, recommend, and implement strategies for loss containment, increased salvage and subrogation returns to improve region’s loss ratios and process & technology improvements.
- Provide effective leadership by motivating staff, coaching and mentoring their teams, performance management, continuous learning and career development for managers and other staff.
- Act in a consultative and advisory capacity on claim matters such as policy interpretation and settlement negotiation to help resolve claims related issues.
- Maintain a respectful and productive business relationship with vendors, service providers, other COEs and internal client groups.
What you bring to the table:
- College diploma or university degree preferred.
- A minimum of 3 years in a management function.
- Experience in managing a team of claims adjusters.
- Experience in handling high-value claims (asset).
- Bilingualism: French and English (asset).
- Excellent communication and interpersonal skills with all levels of staff, internal and external customers.
- Experience in coaching and developing staff.
- Proficiency in a variety of PC software.
- Strong leadership skills.
- Excellent customer service skills.
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Self-starter with a sense of urgency and the ability to work independently under minimal supervision.
About Intact
Insurance
10,000+
We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work.
Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise.