About the role
Who you are
- If you're excited by the idea of using AI to make work-life better for real people — not just in theory — you're in the right place
- To be successful in this role, you will have deep knowledge of our solutions portfolio, spanning across solution design, architecture, deployment, and roll-out
- You will understand SaaS architectures, APIs and integration frameworks, data privacy, and security standards and compliance standards/regulations
- Deep technical experience in similar roles (Technical Account Manager, Solution Architect, Solution Engineer, Presales)
- Previous experience working in a pre and post-sales role
- Fluent English
- Good working knowledge of HTML, CSS, and JavaScript
- Ability to code in at least one object-oriented language (PHP, Python)
- Strong knowledge of industry standards such as REST, OAuth 2.0, and SAML 2.0
- Strong knowledge of enterprise technologies and systems such as LDAP, SSO, CRM, ERP, or HRIS
What the job involves
- We are looking for a Solutions Architect who is a master at blending technical expertise with excellent communication skills
- You will work closely with our sales team to gather requirements and solve complex problems for our customers
- As a Solutions Architect, you will be responsible for both pre and post-sales activities, ensuring the success of our customers throughout their journey with us
- In this role, you will leverage your industry knowledge to serve as an expert and consultant throughout the sales process, and you will also work closely with our pre-sales solution consultants and customer success teams to ensure our customers receive ongoing support and guidance and represent Docebo as a trusted advisor
- You will be a master communicator, able to explain complex technical concepts to stakeholders at all levels of the organization
- To be successful in this role, you will have deep knowledge of our solutions portfolio, spanning across solution design, architecture, deployment, and roll-out
- You will understand SaaS architectures, APIs and integration frameworks, data privacy, and security standards and compliance standards/regulations
- Gathering requirements, scoping out technical integrations and presenting technical solutions to customers
- Collaborating on sale proposals and the creation of statements of work
- Addressing solution-based challenges which our customers may have in collaboration with their Customer Success Manager and Account Manager
- As a Solutions Architect, you will be a responsive and creative member of our cross-functional teams, including sales, professional services, product, and customer success
- Providing mentorship and support to you other colleagues
About Docebo
Software Development
501-1000
Docebo is the world's most powerful learning platform, built for the business of learning. Docebo helps organizations around the world deliver scalable, personalized learning to customers, partners, and employees, driving productivity, engagement, revenue, and growth.
The Docebo platform is stable and intuitive, with innovative technology for content generation, automation, and analytics, along with the industry's most advanced AI capabilities. This enables businesses to create and manage content, effectively train diverse audiences, and measure the impact of their learning programs–all from one single platform.
About the role
Who you are
- If you're excited by the idea of using AI to make work-life better for real people — not just in theory — you're in the right place
- To be successful in this role, you will have deep knowledge of our solutions portfolio, spanning across solution design, architecture, deployment, and roll-out
- You will understand SaaS architectures, APIs and integration frameworks, data privacy, and security standards and compliance standards/regulations
- Deep technical experience in similar roles (Technical Account Manager, Solution Architect, Solution Engineer, Presales)
- Previous experience working in a pre and post-sales role
- Fluent English
- Good working knowledge of HTML, CSS, and JavaScript
- Ability to code in at least one object-oriented language (PHP, Python)
- Strong knowledge of industry standards such as REST, OAuth 2.0, and SAML 2.0
- Strong knowledge of enterprise technologies and systems such as LDAP, SSO, CRM, ERP, or HRIS
What the job involves
- We are looking for a Solutions Architect who is a master at blending technical expertise with excellent communication skills
- You will work closely with our sales team to gather requirements and solve complex problems for our customers
- As a Solutions Architect, you will be responsible for both pre and post-sales activities, ensuring the success of our customers throughout their journey with us
- In this role, you will leverage your industry knowledge to serve as an expert and consultant throughout the sales process, and you will also work closely with our pre-sales solution consultants and customer success teams to ensure our customers receive ongoing support and guidance and represent Docebo as a trusted advisor
- You will be a master communicator, able to explain complex technical concepts to stakeholders at all levels of the organization
- To be successful in this role, you will have deep knowledge of our solutions portfolio, spanning across solution design, architecture, deployment, and roll-out
- You will understand SaaS architectures, APIs and integration frameworks, data privacy, and security standards and compliance standards/regulations
- Gathering requirements, scoping out technical integrations and presenting technical solutions to customers
- Collaborating on sale proposals and the creation of statements of work
- Addressing solution-based challenges which our customers may have in collaboration with their Customer Success Manager and Account Manager
- As a Solutions Architect, you will be a responsive and creative member of our cross-functional teams, including sales, professional services, product, and customer success
- Providing mentorship and support to you other colleagues
About Docebo
Software Development
501-1000
Docebo is the world's most powerful learning platform, built for the business of learning. Docebo helps organizations around the world deliver scalable, personalized learning to customers, partners, and employees, driving productivity, engagement, revenue, and growth.
The Docebo platform is stable and intuitive, with innovative technology for content generation, automation, and analytics, along with the industry's most advanced AI capabilities. This enables businesses to create and manage content, effectively train diverse audiences, and measure the impact of their learning programs–all from one single platform.