General Manager – Transport & Logistics Operations
About the role
We are seeking an experienced and highly disciplined General Manager to bring structure, standards, and consistent leadership to a busy transport and warehousing terminal in Delta, British Columbia. This role is responsible for establishing clear operating processes, improving accountability, mentoring supervisors and frontline teams, and driving operational performance across transport, and warehouse functions. The ideal candidate brings strong transport expertise, hands-on leadership capability, and the discipline to build a safe, compliant, KPI-driven operation in an environment that requires clearer processes and consistent day-to-day execution.
Key Responsibilities
Oversee daily transport and warehouse operations to ensure efficiency, service reliability, and cost control. Establish, track, and report on KPIs across transport and warehouse operations, including on-time delivery, cost per route, warehouse throughput, safety performance, SOP compliance, and service reliability. Drive performance improvement by identifying gaps, using data to address issues, setting clear action plans, and holding teams accountable for measurable results. Implement clear operating standards, SOPs, job descriptions, and accountability structures to bring consistency and discipline to terminal operations. Lead and develop team members by setting clear expectations, reinforcing job responsibilities, coaching performance, and creating a culture of accountability. Provide hands-on mentorship to supervisors and frontline leaders, helping them develop the skills, confidence, and structure needed to manage teams effectively. Drive continuous improvement by standardizing workflows, improving planning routines, and strengthening process discipline across the terminal. Maintain full compliance with NSC, Hours of Service, OH&S, WHMIS, and all applicable transport and workplace regulations. Lead warehouse safety programs, hazard assessments, equipment inspections, and incident investigations. Manage budgets, resource allocation, maintenance planning, and operational cost controls. Build strong relationships with customers, vendors, and internal stakeholders to support service excellence and business growth.
Qualifications
7+ years of leadership experience in transport, logistics, or supply chain operations. Strong knowledge of transportation compliance, warehouse safety standards, and regulatory governance. Experience building structure, process discipline, and accountability in operations that have lacked formal procedures, clear job expectations, or consistent leadership routines. Proven ability to manage KPIs and lead high‑volume, fast‑paced operations. Exceptional leadership, communication, and problem‑solving skills. Strong computer skills, including proficiency with Microsoft Office applications, operational reporting tools, and the ability to learn and use transportation or warehouse management systems. Strong presentation skills, with the ability to prepare clear reports, communicate performance results, and present operational plans or improvement initiatives to leadership and team members. Experience managing multidisciplinary teams; multi‑site experience is an asset. Pay range for this role will depend on experience, between $85,000.00 - 95,000.00 CAD per annum
What Success Looks Like
You lead with discipline, consistency, and a hands-on approach to developing people and processes. You bring order to unclear environments by setting standards, defining expectations, coaching leaders, and holding teams accountable. Success in this role means building a safer, more structured, and more reliable terminal operation where employees understand their responsibilities and performance can be measured, managed, and improved
Not the right fit? Search for General Manager jobs in Delta, British Columbia, Canada
About SecondShop
At SecondShop we are redefining how you shop – saving you money while making a real impact on the planet.
Why We Started Every year, perfectly good products end up in landfills or gather dust in warehouses. We knew there had to be a better way. That’s why we set out to create an innovative marketplace that gives these products a second chance while offering you unbeatable value.
Our mission is simple: connect customers with high-quality open-box, overstocked, and scratch-and-dent products from the brands you love – at prices you’ll love even more. With discounts of up to 50%, shopping smarter has never been easier or more rewarding.
Why Choose SecondShop? Unlike peer-to-peer platforms, SecondShop ensures a reliable and stress-free experience. No haggling, no meeting strangers, no guessing games. Every purchase comes with a 30-day product guarantee, complimentary warranties on major appliances, and optional delivery, haul-away, and installation services. We take care of the details so you can shop with confidence.
But SecondShop isn’t just about saving money; it’s about making a difference. By shopping with us, you’re reducing waste, supporting sustainability, and helping build a world where no product goes to waste.
Join the Movement Thousands of customers have already discovered the smarter, more sustainable way to shop. Ready to join them? Start saving today and experience the joy of never paying full price again.
P.S. If you’re loving the savings, spread the word! Share your experience, leave a review, or tell your neighbours about SecondShop. Together, we can help more customers shop smarter and live sustainably.
Similar Jobs
General Manager – Transport & Logistics Operations
About the role
We are seeking an experienced and highly disciplined General Manager to bring structure, standards, and consistent leadership to a busy transport and warehousing terminal in Delta, British Columbia. This role is responsible for establishing clear operating processes, improving accountability, mentoring supervisors and frontline teams, and driving operational performance across transport, and warehouse functions. The ideal candidate brings strong transport expertise, hands-on leadership capability, and the discipline to build a safe, compliant, KPI-driven operation in an environment that requires clearer processes and consistent day-to-day execution.
Key Responsibilities
Oversee daily transport and warehouse operations to ensure efficiency, service reliability, and cost control. Establish, track, and report on KPIs across transport and warehouse operations, including on-time delivery, cost per route, warehouse throughput, safety performance, SOP compliance, and service reliability. Drive performance improvement by identifying gaps, using data to address issues, setting clear action plans, and holding teams accountable for measurable results. Implement clear operating standards, SOPs, job descriptions, and accountability structures to bring consistency and discipline to terminal operations. Lead and develop team members by setting clear expectations, reinforcing job responsibilities, coaching performance, and creating a culture of accountability. Provide hands-on mentorship to supervisors and frontline leaders, helping them develop the skills, confidence, and structure needed to manage teams effectively. Drive continuous improvement by standardizing workflows, improving planning routines, and strengthening process discipline across the terminal. Maintain full compliance with NSC, Hours of Service, OH&S, WHMIS, and all applicable transport and workplace regulations. Lead warehouse safety programs, hazard assessments, equipment inspections, and incident investigations. Manage budgets, resource allocation, maintenance planning, and operational cost controls. Build strong relationships with customers, vendors, and internal stakeholders to support service excellence and business growth.
Qualifications
7+ years of leadership experience in transport, logistics, or supply chain operations. Strong knowledge of transportation compliance, warehouse safety standards, and regulatory governance. Experience building structure, process discipline, and accountability in operations that have lacked formal procedures, clear job expectations, or consistent leadership routines. Proven ability to manage KPIs and lead high‑volume, fast‑paced operations. Exceptional leadership, communication, and problem‑solving skills. Strong computer skills, including proficiency with Microsoft Office applications, operational reporting tools, and the ability to learn and use transportation or warehouse management systems. Strong presentation skills, with the ability to prepare clear reports, communicate performance results, and present operational plans or improvement initiatives to leadership and team members. Experience managing multidisciplinary teams; multi‑site experience is an asset. Pay range for this role will depend on experience, between $85,000.00 - 95,000.00 CAD per annum
What Success Looks Like
You lead with discipline, consistency, and a hands-on approach to developing people and processes. You bring order to unclear environments by setting standards, defining expectations, coaching leaders, and holding teams accountable. Success in this role means building a safer, more structured, and more reliable terminal operation where employees understand their responsibilities and performance can be measured, managed, and improved
Not the right fit? Search for General Manager jobs in Delta, British Columbia, Canada
About SecondShop
At SecondShop we are redefining how you shop – saving you money while making a real impact on the planet.
Why We Started Every year, perfectly good products end up in landfills or gather dust in warehouses. We knew there had to be a better way. That’s why we set out to create an innovative marketplace that gives these products a second chance while offering you unbeatable value.
Our mission is simple: connect customers with high-quality open-box, overstocked, and scratch-and-dent products from the brands you love – at prices you’ll love even more. With discounts of up to 50%, shopping smarter has never been easier or more rewarding.
Why Choose SecondShop? Unlike peer-to-peer platforms, SecondShop ensures a reliable and stress-free experience. No haggling, no meeting strangers, no guessing games. Every purchase comes with a 30-day product guarantee, complimentary warranties on major appliances, and optional delivery, haul-away, and installation services. We take care of the details so you can shop with confidence.
But SecondShop isn’t just about saving money; it’s about making a difference. By shopping with us, you’re reducing waste, supporting sustainability, and helping build a world where no product goes to waste.
Join the Movement Thousands of customers have already discovered the smarter, more sustainable way to shop. Ready to join them? Start saving today and experience the joy of never paying full price again.
P.S. If you’re loving the savings, spread the word! Share your experience, leave a review, or tell your neighbours about SecondShop. Together, we can help more customers shop smarter and live sustainably.