Job Title:

Human Resources Generalist (Recruitment Focus)

Department:

Human Resources

Location:

Remote (Ontario)

Reports To:

Director, People and Culture

About Us

Canada Gold is a premier precious metals retailer and authorized distributor of the Royal Canadian Mint

. Trusted by customers across Canada and the Pacific Northwest, we pride ourselves on delivering expert service, competitive value, and complete transparency.

Driven by integrity and market expertise, we empower customers to buy and sell precious metals with confidence.

As a family-owned and operated business

, we are proud to have one of the highest repeat and referral rates in the industry—a testament to the transparent and dependable service our customers rely on.

Position Summary

The Human Resources Generalist (Recruitment Focus) plays a key role in supporting the organization’s talent acquisition and HR operations across Canada. This position is responsible for full-cycle recruitment of retail employees, maintaining accurate employee records, and ensuring the HRIS system is up to date.

The ideal candidate is highly organized, detail-oriented, and experienced in retail recruitment, with strong administrative and communication skills.

Key Responsibilities

Recruitment & Talent Acquisition

• Manage full-cycle recruitment for retail positions across Canada, including job postings, candidate screening, interviews, and hiring coordination
• Source candidates through job boards, social media, career sites, and other recruitment channels
• Conduct resume reviews, phone screenings, and coordinate interviews with hiring managers
• Maintain recruitment tracking and reporting within the HRIS or applicant tracking system

HR Administration

• Maintain and update employee records, ensuring accuracy and compliance with company policies and privacy requirements
• Manage employee file documentation including offer letters, employment agreements, and onboarding paperwork
• Assist with onboarding processes for new retail employees across Canada
• Ensure employee records are maintained in accordance with employment standards and internal policies

HRIS & Data Management

• Maintain and update employee data in the HRIS system, including new hires, terminations, job changes, and other employee updates
• Conduct regular audits of HRIS data to ensure accuracy and completeness
• Support reporting and data analysis related to recruitment and workforce metrics
• Assist in improving HRIS processes and documentation

Qualifications

• Bachelor’s degree or diploma in Human Resources, Business Administration, or related field
• 2–4 years of experience in HR, with strong focus on recruitment (retail hiring experience preferred)
• Experience managing high-volume recruitment across multiple locations
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge of Canadian employment standards is an asset

Key Competencies

• Talent Acquisition
• Organization and Time Management
• Attention to Detail
• Communication and Collaboration
• HR Systems and Data Management
• Problem Solving