Work Type: Full Time

Position: Visual Communications Specialist, Communications and Public Affairs

Location: WRHN (in person across sites + hybrid)

Home to seven regional programs and comprehensive healthcare services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the healthcare experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered, community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary :

The Visual Communications Specialist role will contribute to the planning, creation, and execution of visual and written content across digital and print platforms, implementing dynamic and strategic marketing campaigns to build the WRHN brand. The ideal candidate is a strong storyteller with a sharp eye for design, skilled in photography, short-form video production, and editing, as well as clear, engaging writing.

This is an exciting opportunity for a creative professional who thrives in a fast-paced environment and is passionate about building brand awareness, telling impactful stories, and delivering high-quality content that resonates with diverse audiences.

Position Responsibilities:

Content Creation and Storytelling

• Write, edit, and proofread engaging content for newsletters, blogs, press releases, websites, social media, and internal communications.
• Collaborate with teams and partners to gather stories and information for content development.
• Create fresh, engaging creative for print, digital, web, video and social media.
• Plan, shoot, and edit video content for internal and external platforms.
• Create short-form videos optimized for social media, promotional videos, interviews, and testimonials.

Graphic Design and Visual Communication

• Design digital and print assets, including infographics, social media graphics, reports, presentations, and event materials in alignment with brand guidelines.
• Support the development of visual identities for campaigns and initiatives.
• Capture high-quality photos at events and for day-to-day content needs.
• Maintain and organize a media library of images for future use.

Branding & Marketing + Digital Media & Platform Management

• Working with teams, assist in leading all design projects from start to finish, implementing strong brand identity and guidelines to maintain brand consistency.
• Assist in managing the organization’s digital presence, including websites, email newsletters, and social media platforms.
• Monitor performance metrics and make data-driven recommendations for content improvement.

Collaboration and Support

• Work closely with cross-functional teams including marketing, events, and leadership to ensure consistent messaging and brand representation.
• Support engagement opportunities and events.
• Support communication strategies and campaign execution from concept to completion.

Position Requirements:

• Bachelor’s degree in communications, Graphic Design, Multimedia Production, Journalism or Marketing.

• Minimum 7 years of experience in content development, graphic design and video editing

• Expert-level proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator, Premiere Pro), CMS platforms (e.g., WordPress), email marketing tools and social media management tools.

• Demonstrated proficiency and application of design principles to support Accessibility for Ontarians with Disabilities Act (AODA) standards.

• Strong understanding of typography, colour theory, composition, and layout for digital and print production.

• Strong writing and editorial skills with an ability to tailor content for various audiences and platforms.

• Experience with photography and videography (shooting, editing, and post-production).

• Proven ability to work in a collaborative team environment and apply a positive team approach to working with internal and external stakeholders

• Highly motivated and a self-starter with a proactive mindset and strong organizational skill and time-management skills

• Excellent interpersonal and communication skills.

• Detail-oriented with the ability to prioritize tasks and manage multiple deadlines.

• Experience working with diverse partners, including clinicians, startups, and research institutions.

• Application Instructions:

• EMPLOYEES OF LEGACY ST. MARY’S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

• As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

• Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

• Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

• International Applicants

• If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

• We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.