I. H. Asper School of Business

Position number: 37570

Date posted: March 13, 2026

Advertised until: March 20, 2026

##Job details

Manager - Institutional Improvement and Impact

Continuing Full-Time

Full-time:

Yes

Permanent:

Yes

Work schedule:

35 Hours/week (Monday to Friday, 8:30 am to 4:30 pm)

Salary:

$36.85 to $55.27 per hour

Expected Start Date

March 30, 2026

Trial/Probation period:

1820 hours worked

For more information please contact: Elaine Chipongian - elaine.chipongian@umanitoba.ca

##Qualifications

MINIMUM FORMAL EDUCATION/TRAINING REQUIRED:

• Master level education (preferably in Business or closely related area) or an equivalent combination of education and experience.
• Post graduate certification on Business Analysis is an asset.

EXPERIENCE:

• Minimum of 10 years of work experience and 8 years leadership experience in higher education.

• Experience leading accreditation processes and a strong understanding of standards, reporting, and continuous improvement frameworks are required.

• Experience conducting strategic planning for large academic or industry institutions/organizations is required.

• Experience in designing and implementing performance measurement systems, including KPIs, dashboards, and strategic reporting structures is required.

• Experience in designing and leading quality improvement projects in a higher education institution is required.

• Supervisory experience is required.

• An equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

• Ability to lead integrated planning processes that align strategy, resources, and outcomes across academic and administrative units.

• Strong facilitation, stakeholder engagement, and relationship-building skills with the ability to foster cross-unit collaboration, work respectfully and effectively with diverse internal and external communities, and influence institutional culture.

• High-level analytical and data interpretation skills, including the ability to draw insights from complex data sets and translate them into actionable strategies.

• Exceptional written and verbal communication skills, including experience preparing strategic reports, policy documents, and presentations for a variety of internal and external audiences.

• Ability to be adaptable and proactive, identifying risks, opportunities, and areas for improvement in a complex, changing environment.

• Ability to exercise exceptional judgement, tact, and problem-solving ability.

• A satisfactory work record, including satisfactory attendance and punctuality, is required.

##Key responsibilities

Responsibilities:

Accreditation and Rankings

• Accountable and provides overall leadership for the School’s EQUIS, BGA, and AMBA (and other future accreditation initiatives), ensuring full compliance with current standards and requirements.
• Leads the development and implementation of frameworks, policies, and processes to support ongoing accreditation readiness and continuous improvement. Applies these frameworks to continually assess the performance of the School against accreditation/rankings standards/criteria.
• Oversees the planning and execution of accreditation and reaccreditation, reviews, site visits, self-evaluation assessment and other reports, and documentation. Manages all initial and ongoing compliance monitoring and coordinates continuous improvement initiatives associated with each accreditation. Guides the School’s pursuit of additional accreditations (e.g. EQUIS, BGA, and AMBA) and rankings through research, planning, and cross-unit coordination.
• Conducts gap and opportunity analyses across accreditation standards, including synergies with AACSB requirements, reporting, assurance of learning, and continuous improvement processes. Advises senior leadership on corrective measures and oversees the implementation of remedial actions to strengthen compliance and continuous improvement outcomes.
• Leads benchmarking initiatives, establishing and maintaining a comprehensive set of criteria to select and assess peer and aspirant institutions.
• Liaises with accreditation and rankings bodies and acts as the primary point of contact for named external accrediting and rankings agencies.
• Leads the development and maintenance of systems to track and analyze key accreditation and rankings metrics, including faculty qualifications, research productivity and impact, engagement, and societal impact and keeps relevant internal and external stakeholders apprised of performance.
• Collaborates with faculty, staff, and senior leadership to ensure accreditation processes are integrated across the School’s academic and administrative practices.
• Maintains up-to-date knowledge of evolving accreditation standards, rankings processes and impact, best practices in quality assurance in business education, and the overall business education landscape.
• Provides expert advice to senior leadership on accreditation standards, rankings and trends as well as relevant University and Government policies, practices, and regulations – including the strategic implications of changes or new developments.
• Serves on the School’s Program Evaluation and Accreditation Committee and other relevant working groups.
• Along with the Director of the Dean’s office, represents the School in external accreditation, rankings, and planning networks to share best practices and advance institutional visibility.
• Supervises accreditation unit staff and provides leadership to non-direct reports working on accreditation activities, ensuring effective collaboration, clear communication, and successful execution of accreditation requirements and deliverables.

Strategic and Operational Planning:

• Supports development and implementation of the School’s strategic plan in alignment with institutional priorities, under the guidance of the Director of the Dean’s office.
• Supports operational planning and ensures that unit- and program-level plans support School-wide goals.
• Leads the development of monitoring processes, including relevant Accreditation Monitoring Plans, KPIs, dashboards, and risk identification, to support strategic alignment, decision-making, and continuous improvement.
• Leads risk identification and monitoring activities in alignment with accreditation standards. Together with the Director of the Dean’s office, leads the preparation of impact reports, and updates for internal and external stakeholders, including the Dean, the Associates, and University leadership.
• Provides strategic analysis and recommendations to support institutional decision-making and resource allocation.
• Collaborates with academic and administrative units to promote alignment between strategy, operations, and accreditation expectations.
• Ensures that strategic and operational planning efforts are informed by data, stakeholder input, evidence-based practices, and accreditation requirements.
• Serves as a resource and internal liaison to working groups, committees, and units developing “micro plans” aligned with the School’s strategic priorities (e.g. School-specific Reconciliation Action Plan, Societal Impact Plan etc.).

Institutional Effectiveness and Stakeholder Engagement:

• Champions a school-wide culture of institutional effectiveness.

• Establishes and monitors reporting on institutional impact, enhancing both the measurement and visibility of academic, industry, policy, social, and educational impact.

• Leads internal and external governance alignment with the responsible business management principles and accreditation requirements. Clearly trace various stakeholder participation in the governance and their impact on the curriculum, scholarship, and engagement.

• Provides input into strategies and policies for stakeholder engagement and academic partnerships, ensuring alignment with responsible management principles and accreditation expectations.

• Leads relevant data collection initiatives to measure satisfaction and impact on various internal and external stakeholders.

• Leads the comprehensive tracking of research dissemination and research impact activities, ensuring alignment with accreditation expectations and institutional goals.

• Provides leadership in institutional effectiveness by integration of accreditation requirements in planning processes, program review, and performance measurement activities. Provides input into budget planning related to accreditation requirements and strategic initiatives.

• Co-leads the School’s participation in PRME in partnership with the Director of Sustainability, ensuring alignment between global sustainability standards, accreditation expectations, and the School’s mission and activities. Serves as a key advisor to the Director of the Dean’s office and senior leadership team on issues related to institutional improvement and impact .

• Champions the strategic use of data in institutional planning by overseeing centralized faculty and KPI data systems, ensuring data integrity and usability, and building data fluency across units to support evidence-informed decision-making and continuous improvement.

• Builds strong working relationships with internal stakeholders to support collaboration and shared accountability, reduce silos, connect data to action, and ensure that planning and assessment efforts are institutionally aligned.

• Builds capacity by supporting faculty and staff in understanding and applying institutional effectiveness concepts through resource development, consultation, cross-unit collaboration.

• Represents the School in institutional or cross-faculty planning, quality assurance, and strategic engagement initiatives.

• Identifies and drives initiatives aimed at improving processes and systems based on data, feedback, and performance outcome

• May be required to perform related duties not exceeding skills and capabilities as required.

##Additional information

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).

If you require accommodation supports during the recruitment process, please contact UM.Accommodation@umanitoba.ca or 204-474-7195. Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of "The Freedom of Information and Protection of Privacy Act" (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.