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Call Center Representative

North York, Ontario, Canada
Entry Level
Temporary

About the role

Contact Center Sales Specialist (Temp-to-Permanent)

North York, ON (On-Site) $20–$22/hour

Once Permanent: Full-time salary up to $43,000 annually + uncapped commission

Schedule: Monday to Saturday, between 9:00 AM – 8:00 PM (scheduled shifts)

We're looking for motivated, customer-focused sales professionals who excel at building relationships over the phone. This is a temporary-to-permanent opportunity with significant earning potential for individuals who are driven by results and enjoy helping customers find the right solutions.

If you're an excellent communicator, thrive in a fast-paced sales environment, and are looking to build a long-term career, we'd love to hear from you.

What You'll Do

As a Contact Center Sales Specialist, you will: Engage with new and existing customers through outbound and follow-up calls Identify customer needs and recommend the most suitable wireless plans, devices, and services Drive sales through consultative conversations, upselling, and cross-selling Present current promotions and confidently overcome objections Complete post-sale follow-ups to ensure customer satisfaction and identify additional sales opportunities Manage a high volume of daily calls while maintaining exceptional customer service and compliance standards Meet and exceed individual sales targets while contributing to overall team success

What We're Looking For

1–2 years of outbound sales experience in a contact center environment Previous experience in telecommunications, wireless sales, or a related industry is strongly preferred Exceptional verbal communication and active listening skills Strong sales, negotiation, and closing abilities Self-motivated, resilient, and results-oriented Comfortable working in a target-driven, performance-based environment Professional, positive attitude with a strong commitment to customer service

Preferred Experience

Ideal candidates have experience selling wireless or telecommunications products, including: Wireless plans and plan upgrades Additional lines and value-added services Mobile devices and accessories Experience working with a wireless carrier, telecom dealer, or telecommunications contact centre is considered a strong asset.

Disclaimer

This is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters match you with suitable roles. Let us help you take the next step in your career journey!

About AppleOne Employment Services

Staffing and Recruiting
1,001-5,000 employees

AppleOne Employment Services is a full-service employment company. Founded in 1964, we are now celebrating over five decades of the AppleOne Experience.

HELPING CAREER SEEKERS AppleOne Employment Services is unique in that we view the career seeker as a client. Other employment agencies see you as a commodity to be sold, and it shows in the way they treat you. Our services are always free to our associates, and we encourage you to take full advantage of them.

We believe strongly that if we can continually deliver the results you need, then we will be able to earn your loyalty as a Client for Life. That means that the AppleOne experience has been specifically designed to serve as a total employment resource to you no matter where you are in your career.

FINDING GREAT EMPLOYEES For over 50 years, we have been committed to supporting “Client for Life” relationships with a full range of staffing services that help companies achieve long-term goals. Providing the most talented Direct Hire and Contract professionals rests on four key values:

  • Freedom to innovate, so your investment is protected with value added programs such as our 5-year guarantee
  • Everything matters, so we hold ourselves accountable to always providing a result
  • Excellence of delivery, which means being reliable, flexible, and treating the candidate as the center of the universe
  • Taking the time to genuinely understand your needs, leading to proactive solutions

Because our mission is “to find, to understand and to fulfill the needs of another”, our clients find that our tailor made solutions lead to enhanced productivity and reduced costs…especially compared to other staffing organizations.

OUR MISSION Our mission is to find, to understand and to fulfill the needs of another.

AppleOne is an ActOne Group company.

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