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LEAD, PATIENT TRANSFER AND FLOW SERVCICES

Northern Health6 days ago
Prince George, BC
CA$88,990 - CA$111,237/year
Senior Level
full_time

Top Benefits

Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees
Casuals have the option of paying for benefits
Four weeks vacation with one year of continuous service

About the role

Position Summary

Are you ready to reach new heights and take your nursing career to the next level? If you are passionate about providing effective and efficient delivery of hospital services, please look into this position.

The Lead, Patient Transfer & Flow Services, is responsible and accountable for utilizing transportation systems to facilitate transfers and repatriations that meet the care needs of patients and the operational requirements of Northern Health facilities. The Lead will facilitate the arrangement of transfers and repatriations between health authority facilities ensuring coordination of on-time delivery of both ground and air transportation resources with site operations. In collaboration with clinical staff, bed utilization coordinators, other health authorities, BC Emergency Health Services, and transportation agencies i.e. BC Patient Transfer Network (PTN), Alberta Referral, Access, Advice, Placement, Information & Destination (RAAPID), the Lead will facilitate patient flow in a safe, cost-effective, and timely way through the health care continuum. The Lead assists in data analysis and provides input to support the continuous development of a NH-wide patient transportation and bed utilization coordination service. The Lead acts as Northern Health’s representative participating as a member on regional and provincial working groups as required and working collaboratively towards system-wide improvements in patient transportation. The Lead is a member of a multi-disciplinary NH Patient Transfer and Flow Team under the Access, Flow, and Transfer Services Program, working in daily collaboration with the NH Cardiac Triage Coordinator, NH Clinical Transfer Nurses and Program Specialists to arrange transfers of northern patients between health authority facilities.

Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions.

Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region’s economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC’s most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia – Canada’s Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.

What Northern Health has to offer you!

  • Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.

  • Four weeks vacation with one year of continuous service

  • Financial Support for Moving Expenses is available for eligible positions

  • Employee referral program

  • Employer-paid training and leadership development opportunities

  • Spectacular outdoor activities and the shortest commutes in BC

  • “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:

  • Registration number (if you are part of a regulated profession)
  • Any supporting documents regarding education/qualifications for this position.

Examples may include:

  • Program certificates or diplomas

  • High school/college/university transcripts etc.

  • It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualifications
  • A Bachelor’s Degree in Nursing;

  • Minimum five (5) year’s recent related bed management, and emergency and/or critical care experience including experience coordinating inter-facility patient transfers;

  • Or an equivalent combination of education, training and experience.

  • Current practicing registration with British Columbia College of Nurses and Midwives (BCCNM).

Skills and Abilities:

  • Excellent interpersonal skills and the ability to maintain effective working relationships with others internal and external to the organization.

  • Demonstrated ability to communicate effectively with patients, family, the public, clinical staff and members of the inter-disciplinary team; skillful in customer relations.

  • Fosters an environment that values patient and family-centered care.

  • Demonstrated ability to lead, teach and manage change in a multi-disciplinary setting and to guide others toward the goals of the inter-facility patient transfer program from a regional lens with a commitment to excellence in the provision of patient care.

  • Demonstrated ability to work independently and as a member of a team.

  • Ability to create, monitor and analyze key performance indicators with continuous quality improvement skills.

  • Ability to plan, prioritize and carry out projects in a timely manner.

  • Ability to work effectively under pressure with changing priorities and deadlines; ability to resolve conflict.

  • Demonstrated knowledge of budget planning and preparation principles, concepts and methods.

  • Demonstrated knowledge of research methodology, practices and techniques with excellent investigative, analytical, critical thinking and problem solving skills.

  • Excellent oral and written communication skills.

  • Ability to operate related equipment included related software applications (i.e. Windows, Excel).

  • BC Driver’s license.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Comments
Competition #:

05707138

Employee Type:

PERMANENT FULL TIME

Bargaining Unit:

NON-CONTRACT

Facility:

CORPORATE OFFICE

Location:

Prince George, BC

Department:

NHR GROUND TRF-PT TRANSPORT

Reports To:

DIRECTOR, PATIENT TRANSFER SERVICES

Close Date:

AUGUST 23, 2025

  • All postings with a closing date specified close at 11:59 pm PT

About Northern Health

Hospitals and Health Care
5001-10,000

Northern Health is the key provider of public health care in Melbourne's northern region.

Established in July 2000, Northern Health provides quality health care services to the expanding communities in Melbourne's northern suburbs. In one of Melbourne's busiest growth corridors, Northern Health offers the community health care services where they are needed - close to where people live.

Northern Health is made up of four campuses: Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre and Craigieburn Centre.

Our campuses work together to provide a unique mix of services including medical, surgical, emergency, intensive and coronary care, paediatrics, women's and maternal health, mental health, aged care, palliative care, and rehabilitation programs.

These services are provided through inpatient, ambulatory and community-based programs.

Northern Health's programs and services are split into two different streams - acute and sub-acute. This structure is designed to assist services to be integrated across our campuses and ensure that patients have access to the best healthcare within the most efficient time frame.