Vacancy Title: Apprentice Service Technician

Vacancy Location: Delta, BC, Canada

Engagement Type: Full-time

The Role Here at Survitec, we are currently recruiting for an Apprentice Service Technician to join our operations based in Delta, BC.

This role supports qualified technicians to install, maintain or repair Survitec products across one or more product categories, whilst working towards becoming fully competent. It is focused on delivering Survitec standard work to maintain and uphold right first time and operational efficiency. Successful completion of technical product training and the demonstration of applying that learning through competence assessment results in progression to Service Technician

Key responsibilities for the Service Apprentice Service Technician role include, but are not limited to:

• Supports qualified Service Technician to install, maintain and repair Survitec safety equipment to standard. This includes learning to deliver discrete steps within the core servicing process under own supervision, as well as working alongside qualified technicians to learn and practice more complex steps under full supervision.
• Supports the Service Operations team to implement controlled changes to process to deliver continuous improvement.
• Helps specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed
• Carries out preventive maintenance inspections under supervision, developing the skills to identify and diagnose requirement for equipment and systems emergency repairs
• Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards, completing personal development path towards becoming competent in core Survitec product categories
• Follows Survitec Health, Safety and Environment policies, procedures and mandatory instructions; identifies and raises risks to safeguard the environment and the wellbeing of self and others
• Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines, to become part of a flexible service operations workforce
• Develops and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing personal development
• Follows stores requisition processes to maintain accurate stock levels and records
• Contributes to creating an environment where everyone in the team can live the Survitec Values.
• Contributes to creating an environment where our people feel valued, appreciated and free to be who they are at work
• Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment

Technical Skills

• Holds self and others accountable to meet commitments
• Builds strong customer relationships and delivers customer-centric solutions
• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Makes good and timely decisions that keep the organization moving forward
• Plans and prioritises work to meet commitments aligned with Survitec goals
• Consistently achieves results, even under tough circumstances
• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

About You

• Essential criteria:
• Must be able to obtain a government-controlled Port Pass and pass the background check/security requirements to obtain the Marine Transportation Security Clearance (MTSC).
• Hold a Valid BC Driver’s License and government-issued passport.
• Work with a high degree of accuracy where attention to detail is key.
• Ability to work both independently and collaboratively within a team.
• Very good English language skills, verbally & written.
• Strong commitment to meeting work schedules.
• Willingness to travel locally and internationally for completing service work and training as needed.
• Flexibility to work weekends when required (e.g. Attendance at deployments/exchanges is mandatory when & where cruise ships or ferries call into port).
• Availability to work overtime as necessary to meet service, maintenance, or repair deadlines.
• Help to foster a “teamwork” attitude inter-departmentally and with industry partners.
• Help to foster a “Safety Culture” within the MES Service department and the Service Station.

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast-paced but incredibly rewarding.

This is not just another job; this is your career.

Why You Should Work for Us

• Health and Dental benefits
• Additional day off to celebrate your birthday.
• Company Anniversary Holiday Benefit
• Gift card vouchers upon reaching 5 years of service.
• Short Term and Long-Term disability
• Life Insurance, Optional life insurance
• 5 paid sick days as per government regulations
• 13 Paid statutory (Bank) holidays
• Vacation time based on years of service

Who are Survitec and what do we do?

Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That's why the world's leading maritime; defence & government, energy and aerospace organizations trust us when it matters most and why the Defence Employer Recognition Scheme has awarded us the Gold Award

How to Apply

To Apply, please click the Apply button and submit your application via our website.

Please note that we do not accept direct applications via email or speculative CVs from recruitment agencies.

Survitec is an equal opportunities employer. Our diverse global workforce protects lives every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. We must mirror our customers' diversity to provide service and excellence, and more importantly, because it is the right thing to do. At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.