Want to join a Canadian leader? Love to work with experienced professionals? Eager to make a valued contribution to a team of some 250 colleagues? Sounds like you’re ready for a job at TRSB, Canada’s number one translation provider.

TRSB is seeking an IT systems administrator to ensure maximum availability of the firm’s high-performance computer network. You will also be called upon to provide technical support and ensure the operational stability and continuity of the technological infrastructure and applications for some 100 in-house users and numerous external suppliers.

Your Mission

• Ensure maximum availability of the firm’s IT infrastructure and applications
• Guarantee and maintain top-tier security for the firm’s IT infrastructure and applications
• Assist in defining corporate direction on IT use
• Define and parameter system and network performance dashboards

Your Daily Routine

• Manage infrastructure components (e.g., servers, centralized storage, telephone system, mobile devices, firewall, centralized antivirus software, anti-spam software, printers, magnetic cards)
• Install, update, and upgrade IT infrastructure hardware and software
• Comply with change-management procedures and processes when implementing or modifying systems
• Use a variety of solutions to apply security policies and rules to applications and to LAN, WAN, and VPN connections
• Manage the backup procedure for IT infrastructure components
• Keep track of all computer hardware and licences, including maintenance contracts
• Provide escalated technical support to internal and external users
• Draft and update all relevant documentation
• Manage IT purchases and relations with IT suppliers
• Provide support outside of regular business hours on a rotating basis

You Will Need

• Excellent proficiency in Windows 10/11 and Servers 2016/2019/2022, along with their main management tools (e.g., Active Directory, DNS, GPO, WSUS, DFS)
• Excellent knowledge of the VMWare vSphere environment (vCenter, ESXi, and Replication)
• Excellent knowledge of Exchange server
• Excellent knowledge of SAN infrastructures
• Excellent knowledge of Veeam Backup and Replication
• Excellent knowledge of PRTG
• Good knowledge of VMware Horizon
• Good knowledge of Cisco network switches
• Good knowledge of VPN SonicWall firewalls
• VMWare, SonicWall certification (an asset)
• Microsoft MCP, MCITP, MCSE, MCSA, Cisco CCENT/CCNA certification (an asset)
• Experience with Acronis, SentinelOne, or Kantech products (an asset)
• Experience with the Avaya IP Office telephone system (an asset)
• Experience with Azure and Office365 (an asset)

This Position May Be Ideal For You If You

• Have a college degree in network management or the equivalent
• Have at least five years’ experience in systems administration and technical support
• Are fluent in French and English, both spoken and written
• Have proven customer service skills
• Are available outside of business hours
• Have strong organizational and priority management skills
• Know how to manage stress and handle emergencies

We value our teams and offer working conditions to match:

• Competitive salary
• Comprehensive group insurance
• Group RRSP
• Flexible work arrangements
• Fitness benefit
• Payment of dues to your professional order
• Referral program
• Public transit credit
• Paid vacation on your birthday