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Endpoint Maintenance Engineer (SCCM & Windows OS)

THEMESOFT1 day ago
Hybrid
Toronto, Ontario, Canada
Senior Level
CONTRACTOR

About the role

Role: Endpoint Maintenance Engineer (SCCM & Windows OS)

Location: Toronto(Hybrid) Exp: 8+yrs

Description

We are seeking an experienced Endpoint Maintenance resource to perform analysis and troubleshooting of SCCM agents and Windows OS issues. The ideal candidate will drive automated resolution through scripting while also handling manual fixes, ensuring optimal performance and reliability of endpoint infrastructure across the organization.

Responsibilities

Perform root-cause analysis and troubleshooting of SCCM agent issues and Windows OS-related problems Develop and implement automated resolutions using PowerShell scripting to reduce manual intervention Troubleshoot SCCM application installation failures and client-side issues Support and maintain Windows 11 OS environments, resolving compatibility and performance issues Identify recurring endpoint issues and build scripted/automated fixes to prevent future occurrences Perform manual remediation for issues not suited to automation Collaborate with cross-functional IT teams to improve endpoint stability and reduce ticket volume Document troubleshooting steps, scripts, and resolutions for knowledge base and team reference

Required Skills & Experience

Hands-on experience troubleshooting Windows 11 OS issues Strong expertise in SCCM (System Center Configuration Manager) — application installation, deployment, and client troubleshooting Proficiency in PowerShell scripting, with proven ability to automate repetitive IT processes Solid understanding of Windows OS internals and endpoint management practices Ability to work independently on complex technical issues and provide effective resolutions

Technical Skills

Windows OS (Windows 11 preferred) SCCM (System Center Configuration Manager) PowerShell Scripting

Regards, Praveen Kumar R (Praveen) Talent Acquisition Group – Strategic Recruitment Manager praveen.r@themesoft.com| Themesoft Inc

About THEMESOFT

Software Development
51-200
Founded in 2004

Dallas based, global IT Consulting and Creative Lab firm founded in Aug 2004, Themesoft is a leading provider of in house team, out of house team, or as a somewhere in between global partner. We manage client's information technology needs, refine and define clients digital strategy and create the digital media client's need to communicate their vision. Our success is measured in our client's successful realization of their vision and goals.

As a global IT Consulting and Creative Lab firm, we have the global perspective and the collaborative spirit. We take the time to understand our partner's culture, ideas and aspirations. This partnership approach allows us to take our partners farther than they ever dreamed possible.

Themesoft partners with all types of businesses from small bright idea start ups to industry leaders. Our portfolio of diverse and global companies teach us something new everyday.

Themesoft believes in constantly evaluating performance on every project and at the company level. We improve as we go and have committed to staying one step ahead of every curve. We truly believe that providing high level consultants and technology services requires that we maintain the same standards for ourselves.

We have 9 offices located in the United States, Canada, Singapore, and India.

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