Who you are

• Can you architect scalable, reliable systems while mentoring others to reach their technical best? We’re looking for a Staff Full Stack Engineer to join our new AI Learner Engagement team at Thinkific
• Has 7 or more years of experience as a Software Engineer, including at least 2 years in a Staff Engineer or equivalent technical leadership position
• Has deep architectural expertise in their domain, including event-driven systems, domain-driven design, and multi-tenant architectures
• Understands component architectures, design systems, accessibility, and internationalization
• Experience with modern backend frameworks including Ruby on Rails or Node.js
• Has experience with asynchronous job processing and queuing technologies such as SNS, SQS, BullMQ and Sidekiq
• Has experience with machine learning and/or building products leveraging deep learning
• Leverages AI tools to ideate, improve engineering productivity, and support others in adopting AI effectively
• Has experience designing or scaling production AI features, and is motivated to apply that expertise to deepen learner engagement on the platform
• Combines strong product thinking with adaptability, ownership, and collaborative leadership. They know when to lead, when to listen, and how to elevate the team around them
• Loves to learn and grow, continuously levelling up their skills in this field, whether that’s through formal education, gaining professional experience, or even building their own business
• Thrive in ambiguity and change and can help others adapt with change
• Experience with AWS cloud infrastructure
• Familiarity with infrastructure-as-code tools such as Terraform
• Experience with containers and orchestration using Docker or Kubernetes
• Experience building rules engines that drive consumer behaviour
• Experience implementing accessibility standards such as WCAG
• This is just our initial idea of who we’re looking for! At Thinkific, we know that people have unique career journeys. If your experience is close to what we’ve described but you feel that you might be missing a few of the requirements, please still apply! We believe in equal opportunity and are committed to diversity, equity, inclusion, and belonging across every facet of our business

What the job involves

• In this role, you’ll lead the design and implementation of high-impact technical solutions, set architectural direction, and ensure our AI-powered learner engagement systems scale effectively for a growing global customer base
• You’ll shape best practices, addressing complex engineering problems, and clearing blockers for high-priority work
• This will enable us to deliver AI-driven product experiences that businesses can trust as they grow
• Reporting to the Senior Engineering Manager, you’ll work closely with other Staff Engineers, Principal Engineers, and Engineering Leadership to advance our technical strategy
• Your goal will be to help guide and execute on projects related to your technical domain
• Own a technical domain within our system and be accountable for operations, SLOs, and architectural evolution, ensuring the systems you own effectively support AI-powered learner engagement across the platform
• Contribute to the overall technical strategy by helping the business make informed technical decisions through high-level estimates, options, and feasibility assessments
• Contribute to technical direction by reviewing proposals for new technologies, patterns, and implementations
• Collaborate with engineering managers, product managers, designers, and other stakeholders to define requirements and specifications for software projects
• Advocate for engineering best practices by sharing knowledge, teaching others new skills, and contributing to improving engineering standards, tooling, and processes
• Lead technical discussions and mentor other engineers to support growth and improve the overall team’s productivity
• Be a core implementer for your team, role-modelling clean, efficient, and maintainable code in alignment with best practices, coding standards, and testing standards, and uphold these standards within the team
• Participate in on-call rotations, troubleshooting production issues to maintain service reliability

Benefits

• Open vacation policy: We're big proponents of sand, sun, and taking time to recharge. As long as you're getting your work done and keeping your team supported, take vacation when you need it. We encourage Thinkers to take at least 4 weeks vacation each year
• Flexible work environments: Whether you’re working from Thinkific HQ or working from home, set your own hours to find a rhythm that works for you and your team. Finding the time for workouts, laundry, daycare dropoffs, or appointments is easier than ever.
• Learning opportunities and personal development: Interested in a course, conference, or career coaching? We’ve got you covered with our $1500 Learn and Grow fund to support your personal and professional growth, on top of regular lunch & learns, internal courses and workshops, and a coaching program. Our people leaders will work with you to ensure you’re taking advantage of the learning opportunities you want and need
• Competitive benefits package: Our benefits kick in on your first day at Thinkific and include coverage for health, vision, dental, prescriptions, and up to $3000 for your mental health. Our Employee and Family Assistance Program will also take care of you and your family, providing everything to support your well-being
• Parental leave: We care about helping you grow your career AND your family. Family is important to us, and our paid parental leave gives you a little extra help while you're beginning this new adventure. Learn more about our family leave benefits here
• We actually hang out: Thinkers are some of the kindest (and most fun!) people out there. We're into boat parties, hackathons, company retreats, and celebrating everything from Canada Day to Brazilian Carnival. Wherever you’re based, you’ll have opportunities to connect with your team both virtually and IRL
• The bow-wow benefits: Office dogs. Plural. Meet them on Instagram at @dogsofthinkific