Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

• Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Competitive total rewards package.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events, and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2022, and Greater Toronto's Top Employers 2022.

The Opportunity As a technical advisor you will provides technical advice to the VIA maintenance workforce to enhance equipment reliability of the Siemens SCV-42 Charger locomotive and coaches’ fleet. This includes advice on: routine maintenance, restoration and resolution to equipment failures, semi-complex equipment installation, and modifications and repairs. The technical advisor will assist the Siemens Mobility Customer Service department providing details on Customer related inquires, involving Mechanical Department concerns. She will interact with the Transportation, Engineering, Dispatch, and Finance departments for the safe, cost-effective and efficient operations of the railroad.

This role reports to the Lead technical advisor, who provides functional supervision and sets out targets to be achieved.

Position Overview As a member of the Performance and Technical Support teams to fulfill the Train Service Spares Support Agreement (TSSSA) objectives, you will be delivering high performance in safety, performance and reliability, measured by cost, quality and customer satisfaction. You will Provide Technical advice to our customers' maintenance workforce to enhance equipment reliability of the Siemens charger locomotive and coaches’ fleet. Advice on: routine maintenance, restoration and resolution to equipment failures, semi-complex equipment installation, and modifications and repairs. Develop strong and successful relationships with the customer. Assist the Siemens Mobility Customer Service department providing details on Customer related inquires, involving Mechanical Department concerns. Drive increased productivity and quality through strong know-how, experience, successful collaboration, and innovative thinking.

Responsibilities And Accountabilities The responsibilities of the Technical Support Engineer include

• Assist with running maintenance on a fleet of locomotives and coaches, maintenance instructions from Computer Maintenance Management System (CMMS)
• Assist with unscheduled repairs on locomotives including Mechanical repairs, Electrical repairs, highly complex technical and troubleshooting repairs on locomotives
• Follow all maintenance instructions (wherever available) to adhere to and maintain compliance and high-quality standards
• Develop a working relationship with the Customer as an employee and representative of Siemens Mobility
• Verify that all defects, tasks, and/or incidents have been reported and documented in (CMMS) for compliance, issue tracking, and closure
• Provide second-line technical assistance to operations staff for troubleshooting and repair of locomotives
• Maintain compliance with all applicable safety rules, laws, and regulations
• Always ensure highest quality standards are met following Siemens Rail Systems procedures
• In the absence of Stores Keeper Controllers, perform Material transactions to support the fleet as needed
• Foster a work environment that drives a safety first zero harm culture (ZHC) and speak up when necessary as a stakeholder for shop and site safety for yourself and your coworkers
• Interact with the leadership as needed on all site issues, systems, and related facility operations
• Ensure proper communication between the Customer and the field team.
• Acts as a mentor and provides on-the-job training to peers and Customer as required.
• Provides feedback to the team regarding performance, quality, and productivity issues.

Required Skills And Knowledge

• Bachelor's degree in Electrical or Mechanical Engineering or DEC in Mechanical or Electrical Engineering Technology or equivalent experience
• Strong technical understanding of the rolling stock industry, with in-depth knowledge of rolling stock maintenance techniques, procedures and best practices
• Excellent English language skills, both written and verbal, with excellent communication skills in the language.
• Leadership, customer service, strategic innovation and ability to influence others.
• Ability to apply standard processes to maximize consistency of output and increase efficiency.
• User knowledge of Fleet monitoring and CMMS Software.
• Good knowledge of Microsoft Office suite application to generate reports, presentations, email communications, and work with spreadsheets.
• Ability to work under pressure (stress management).
• Be autonomous.
• Experience supervising and leading multi-functional teams in a rail environment preferred.
• Experience in fleet implementation.
• Previous experience in profit and loss management.
• Experience with contracts and commercial activities.
• Experience negotiating with representatives in the workplace.

The preferred candidate will have a background maintenance, commissioning or another rail-related experience.

About Us. We share our ideas and champion the people behind them. Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 175 years, Siemens Mobility is constantly innovating its portfolio. Its core areas include rolling stock, rail automation and electrification, a comprehensive software portfolio, turnkey systems as well as related services. With digital products and solutions, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability. In fiscal year 2022, which ended on September 30, 2022, Siemens Mobility posted revenue of €9.7 billion and had around 38,200 employees worldwide. Further information is available at: www.siemens.com/mobility.

In Canada, Siemens Mobility has been providing solutions to the transportation industry for more than 40 years, including railway infrastructure maintenance services on the rail networks in Quebec and Ontario, light rail vehicles in Edmonton and Calgary, trainsets delivered to VIA Rail Canada, new trainsets for Ontario Northland that will bring back Northeastern passenger rail to Ontario that are expected to be delivered in 2026, an order for locomotives for Montreal’s exo and the rail electrification and overall system maintenance of the light rail transit network in Kitchener-Waterloo. Our footprint also includes dispatching services operated from Dorval, Québec, to more than 25 railways across Canada covering over 3,400 miles of track.

Today, Siemens Mobility provides customers with full-service capabilities for the entire life cycle of their projects to help evolve our growing cities while supporting Canada’s sustainability goals.

To learn more about Siemens Mobility, visit our website at Siemens Mobility | Canada | Siemens Mobility Canada