Company: CGL
Department: Facilities Operations
Employment Type: Permanent Full-Time
Work Model: Office-Based
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our national Workplace Services team aspires to provide support and expertise to our business partners to enable their success. We think innovatively and work collaboratively to deliver flexible and sustainable solutions and are committed to adding value beyond expectation.

The Facilities Coordinator acts as the first point of contact for employees, guests, vendors, and contractors. Provide general day to day administrative support to the office including mail/courier services, supplies, and meeting services ensuring the successful achievement of Facility Operation’s key goals and objectives. Decisions are related to completion of own work. Problem solving is task specific and guided by established processes and procedures. Support is available when uncertainty exists.

How you will create impact:

• Maintain the lobby area and front desk, ensuring they are clean and presentable.
• Answer incoming calls and greet guests professionally.
• Liaise with security and building management to ensure staff have access to the premises.
• Monitor the facilities mailbox and respond to emails in the front desk folder.
• Conduct audits to maintain essential security requirements.
• Manage office supplies and inventory to ensure availability.
• Ensure all kitchens are organized, maintained, and appropriately stocked, including any storage areas.
• Maintain meeting rooms and hoteling offices and workstations by ensuring supplies are stocked, and rooms are clean, organized, and in working order.
• Support office operations, including managing the Health and Safety Program.
• Distribute daily mail efficiently.
• Assist with new employee onboarding procedures.
• Schedule and coordinate contractors and vendors.
• Processing invoices related to facility operations, ensuring timely payments and maintaining accurate records.
• Provide other administrative support as required.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.

• You leverage critical thinking skills to identify problems and proactively propose solutions.

• Your strong communication skills allow you to clearly convey messages.

• You’re an effective team player who shares knowledge to support your peers.

To join our team:

• College diploma in business administration

• 2-4 years working experience as a Front Desk Receptionist and Facilities Operations Administration

• MS Office skills, including Word, Excel, and Teams

• Critical Thinking skills

• Communication skills

• Teamwork and collaboration

What you need to know:

• Repetitive, transactional tasks where accuracy is essential.

• Detail oriented work that requires a high degree of mental concentration for extended periods of time

• You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program