House Manager, Theatre Services, Faculty of Arts
About the role
The Theatre Services in the Faculty of Arts is currently seeking a Recurring Part-time House Manager.
Reports to the Admin and Front of House Manager. Supervises part-time student front of house staff (ushers, cashiers, concession staff) during events at University Theatre Services facilities. The position has a high degree of independence during events. Peak periods of work are October-December and March-June. Consists primarily of evening and weekend shifts, with some daytime shifts April-June. Occasional extended shifts and shift work is required.
Ensures the smooth operation of front of house activities during events. Trains new staff on-the-job. Assists Admin and Front of House Manager in training and evaluating staff.
Summary of Key Responsibilities (job functions include but are not limited to):
- Audience satisfaction - patrons treated respectfully; any special needs met, any problems addressed quickly, safety ensured in emergencies.
- Sponsor satisfaction - all front of house needs met; any concerns addressed quickly.
- Staff - relevant event information and specific duties communicated to staff, supervision of staff to ensure duties carried out correctly, event information discussed with stage manager.
- Administrative - maintain security of box office and concession floats and deposits, complete paperwork associated with event, update payroll records Audience satisfaction - patrons treated respectfully; any special needs met, any problems addressed quickly, safety ensured in emergencies.
- Sponsor satisfaction - all front of house needs met; any concerns addressed quickly.
- Staff - relevant event information and specific duties communicated to staff, supervision of staff to ensure duties carried out correctly, event information discussed with stage manager.
- Administrative - maintain security of box office and concession floats and deposits, complete paperwork associated with event, update payroll records.
Qualifications / Requirements:
- Experience as a house manager or a sound knowledge of front of house procedures.
- Strong supervisory, communication and customer service skills.
- Flexibility and the ability to function effectively under pressure.
- Fine arts background and knowledge of university community are both assets.
Application Deadline: August 25, 2025.
About University of Calgary
The University of Calgary is a leading Canadian university located in the nation's most enterprising city. The university has a clear strategic direction to become one of Canada's top five research universities, where research and innovative teaching go hand in hand, and where we fully engage the communities we both serve and lead. This strategy is called Eyes High, inspired by the university's Gaelic motto, which translates as 'I will lift up my eyes.’
House Manager, Theatre Services, Faculty of Arts
About the role
The Theatre Services in the Faculty of Arts is currently seeking a Recurring Part-time House Manager.
Reports to the Admin and Front of House Manager. Supervises part-time student front of house staff (ushers, cashiers, concession staff) during events at University Theatre Services facilities. The position has a high degree of independence during events. Peak periods of work are October-December and March-June. Consists primarily of evening and weekend shifts, with some daytime shifts April-June. Occasional extended shifts and shift work is required.
Ensures the smooth operation of front of house activities during events. Trains new staff on-the-job. Assists Admin and Front of House Manager in training and evaluating staff.
Summary of Key Responsibilities (job functions include but are not limited to):
- Audience satisfaction - patrons treated respectfully; any special needs met, any problems addressed quickly, safety ensured in emergencies.
- Sponsor satisfaction - all front of house needs met; any concerns addressed quickly.
- Staff - relevant event information and specific duties communicated to staff, supervision of staff to ensure duties carried out correctly, event information discussed with stage manager.
- Administrative - maintain security of box office and concession floats and deposits, complete paperwork associated with event, update payroll records Audience satisfaction - patrons treated respectfully; any special needs met, any problems addressed quickly, safety ensured in emergencies.
- Sponsor satisfaction - all front of house needs met; any concerns addressed quickly.
- Staff - relevant event information and specific duties communicated to staff, supervision of staff to ensure duties carried out correctly, event information discussed with stage manager.
- Administrative - maintain security of box office and concession floats and deposits, complete paperwork associated with event, update payroll records.
Qualifications / Requirements:
- Experience as a house manager or a sound knowledge of front of house procedures.
- Strong supervisory, communication and customer service skills.
- Flexibility and the ability to function effectively under pressure.
- Fine arts background and knowledge of university community are both assets.
Application Deadline: August 25, 2025.
About University of Calgary
The University of Calgary is a leading Canadian university located in the nation's most enterprising city. The university has a clear strategic direction to become one of Canada's top five research universities, where research and innovative teaching go hand in hand, and where we fully engage the communities we both serve and lead. This strategy is called Eyes High, inspired by the university's Gaelic motto, which translates as 'I will lift up my eyes.’