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Regulatory Compliance Specialist:

Mercedes-Benz Canada needs stars like you!
Mercedes-Benz is the world’s first automotive brand, and remains at the cutting-edge of sustainability, design, digitalization, connectivity, technology, fashion, and popular culture.

The iconic three-pointed star is always looking for the best and brightest. We are seeking individuals who want to be in the driver’s seat of transformation, working alongside talented colleagues who represent the Mercedes-Benz values.

Do you want to be part of writing the next chapter of the Mercedes-Benz story?

How your role will add to the story:

The Regulatory Compliance Specialist’s (RCS) main objective is to ensure our compliance with existing regulations. This includes ensuring that all reporting deadlines are met for quarterly completion rate reporting and field campaigns. They will also support the Field Campaign Specialist by taking on their share of dealer inquiries. Furthermore, this role will become familiarized with safety, emissions, and radiofrequency regulations and take on questions relating to future products/technologies.

The RCS provides second-level support for Product Compliance and guides first-level agents on admissibility for import/export inquiries. The RCS may also at times work with the Customer Relations team to address customer concerns or other duties as assigned by National Manager, Government & Regulatory Affairs (NMG&RA). In the interest of ensuring transparency with government support of Zero-Emission Vehicles, this role will update existing field information on incentives and apply on behalf of our company for new incentives or incentives on new vehicles.

A day in the life:

Regulatory Compliance - Field Campaigns | 50%

• Report IT issues with key systems and monitor them through to completion: R-CAAID, RVL, Netstar.
• Prepare and submit quarterly completion rate reports to safety and emissions authorities.
• Respond to dealer inquiries via OneTrac (shared with Field Campaign Specialist).
• Support Senior Field Campaign Specialist and Field Campaign Specialist with recall and service campaign overflow, completing all steps of the NCU creation and customer mailing.

Compliance Topics | 35%

• Address compliance concerns and inquiries internally and from External Affairs and MBRDNA
• Inform External Affairs on upcoming proposals or regulations to determine the level of impact to our company.
• Evaluate future product features against Canadian Federal and Provincial regulations when needed, including referenced regulations such as the U.S. Code of Federal Regulations. Provide a final assessment to the requestor.

ZEV Incentives | 10%

• Maintain list of ZEV incentives and provide as a resource to colleagues.
• Apply for ZEV incentives (i.e. new models or new programs), ensuring that everything in place to receive approval.
• Green plate application, where necessary.

Customer Import/Export Assistance | 5%

• Support first-level agents with any admissibility questions.
• Continuously review eligibility requirements, modifying as needed to ensure a best customer experience.
• Provide updates to Marketing/Digital Platforms for the Compliance Assessment webpage as required.

Mercedes-Benz Canada is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. While we thank every applicant for their interest in joining our iconic brand, we will only contact applicants selected for an interview.

Testimonials from several Mercedes-Benz Canada stars, from an intern to an executive:

“Mercedes-Benz is more than a car brand; it’s a futuristic, technological brand continuing to research and evolve its strategy as a digital and luxurious company, all while championing sustainable initiatives.”

“This company grants its members the opportunity to professionally grow and discover the extent of the brand and its presence in all countries. You are granted the opportunity to drive innovation in several sectors, as this company allows you to take your career wherever you like with our very robust framework of opportunities, whether it’s rotations, international assignments, education programs and more.”

“As an intern, I feel a great sense of responsibility and accountability at Mercedes-Benz. The high level of responsibility and contribution found in our internship programs is unlike my experience anywhere else.”

“Most people, if not everyone, seek a great balance of life at work and outside of it. At Mercedes-Benz, not only does your work life grant you exciting opportunities, but you are also afforded great understanding of your time outside of work - including the right to disconnect.”

“Working for Mercedes-Benz, it’s certainly the brand and the pillars - but at the end of the day, once you’re in, it’s about the people, the experience, diverse cultures and backgrounds, everyone’s experience driving in one direction.”

Qualifikationen

Mercedes-Benz Star skills, requirements & traits:

• Business Management Degree / Business Administration Degree
• 4 years of experience working in a similar role
• Proficient in Microsoft Office, specifically Outlook, Excel, and Word.
• Excellent organizational skills, high attention to detail, communication skills, problem solving, process-oriented, highly driven to deliver outstanding customer service.
• Good understanding of legal topics and strong ability to work with regulations.
• Strong business acumen
• Fluency in German and/or French language an asset.
• Bold, innovative and enjoy challenging yourself
• Honest and professional, a strong team player
• Big picture thinker, go-getter, self-starter

Being a Mercedes-Benz star has its benefits:

• Commitment to inclusion & diversity

• Engaging corporate culture

• Ever-evolving brand strategy granting opportunities to build business acumen

• Training development and career growth opportunities

• Benefits to support work-life balance/integration

• A strong portfolio of corporate social responsibility initiatives

• State of the art working facilities

• Vehicle purchase and experience programs

• Comprehensive health, dental, and pension programs

• Recognition rewards and discount programs

Benefits

Flexible Arbeitszeit möglich

Mitarbeiterrabatte möglich

Gesundheitsmaßnahmen

Mitarbeiterhandy möglich

Mitarbeiter Events

Barrierefreiheit

Parkplatz

KontaktMercedes-Benz Canada Inc.

2680 Matheson Blvd East, Suite 500L4W 0A5 Mississauga

MBC Recruitment E-Mail: mbcrecruitment@mercedes-benz.ca