BILLING AND RECEIVABLE SPECIALIST

Full-time, in-office on-site: 6600 Goreway Drive, Mississauga, ON

Position Summary & Purpose

The Billing and Receivables Specialist is responsible for managing the end-to-end process of customer invoicing and payment application. This hybrid role ensures timely and accurate billing, efficient cash posting, and resolution of discrepancies to maintain a healthy accounts receivable portfolio. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.

Primary Responsibilities & Duties

Billing

• Generate and distribute accurate customer invoices in accordance with contract terms and billing schedules
• Review billing data for completeness and accuracy prior to submission
• Collaborate with internal teams to resolve billing issues or disputes
• Maintain billing records and ensure compliance with company policies and audit requirements
• Respond to customer inquiries related to invoices and account status
• Assisting the billing team with investigations, credit and re-bills, and other tasks as assigned

Receivables/Customer Payments

• Works on accounts assigned by the A/R Credit Manager
• Accurately posts assigned customer payments to the correct accounts in the billing system daily
• Reconcile daily bank deposits and electronic payments including cheques, e-transfers, credit card payments, credit and debit adjustments
• Investigate and resolve unapplied, misapplied or unallocated payments and/or discrepancies daily
• Collaborate with billing and customer service teams to resolve payment discrepancies
• Maintain detailed records of payment activity and adjustments
• Maintain accurate and up-to-date records of customer accounts
• Maintain daily report for all Non-Account Receivable cash receipts.
• Prepare total deposit listing for review on a daily basis
• Perform daily and monthly reconciliations of cash receipts to ensure data accuracy.
• Generate and maintain reports related to cash application activities for management review
• File and post journals, cash receipts and stub/cheque copies on a daily basis

Qualifications

• 2+ years of experience in billing, cash applications, accounts receivable
• Strong understanding of accounting principles and accounts receivable processes
• Proficiency in CRM systems, financial accounting systems and Microsoft Excel
• Excellent attention to detail and organizational skills
• Strong communication skills and ability to work cross-functionally
• Ability to manage multiple priorities and meet deadlines
• School diploma or equivalent required; Associate or Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Bilingual (French/English) is an asset