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The Portfolio Group logo

Licensed Paralegal

Toronto, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Paid Day Off On Your Birthday
3 Weeks Vacation
Enhanced Health And Dental Benefits

About the role

Legal Claims Consultant Role Overview We are seeking a full-time Legal Claims Consultant to join our team. In this role, you will oversee the effective, consistent, and timely management of employment-related legal claims. These claims may include, but are not limited to, matters involving the Ministry of Labour (MoL), Human Rights Tribunal of Ontario (HRTO), Ontario Labour Relations Board (OLRB), and Workplace Safety and Insurance Board (WSIB).

You will be working in Downtown Toronto, off of King and Union station. Monday - Friday 9-5:30pm

Key Responsibilities Manage and oversee legal claims files handled internally, including providing legal advice, drafting documentation, and representing clients before relevant tribunals and boards. Coordinate the intake and assessment of all legal claims received from clients. Work closely with clients to gather relevant information and ensure claims are managed appropriately and efficiently. Support and provide guidance to the HR Advice Team on legal-related inquiries and requests. Collaborate with external legal counsel to ensure effective management of claims under their carriage, including demand letters, civil litigation matters, and related proceedings. Communicate with Ministry of Labour officers, government agencies, opposing counsel, and other stakeholders throughout the lifecycle of claims. Track and monitor the progress of all active legal claims using the Company’s internal systems and software. Ensure external legal partners adhere to Company reporting standards and budgeting requirements related to legal matters.

Qualifications & Experience Minimum of three (3) years of experience in a Legal Claims Officer, Legal Claims Consultant, or Paralegal role. University or college diploma/degree in Law or a related discipline. Valid P1 License.

What You Bring Excellent verbal and written communication skills with a strong commitment to client service. Strong attention to detail and the ability to thrive in a fast-paced, deadline-driven environment. Ability to work both independently and collaboratively within a team setting. Proficiency in Microsoft Word, Excel, and SharePoint; experience with Salesforce is considered an asset. A proactive, adaptable, and positive approach to work, with the ability to manage competing priorities under pressure. Self-motivated with strong initiative and a solution-oriented mindset.

Perks and Benefits Paid day off on your birthday 3 weeks vacation Enhanced health and dental benefits Registered Retirement Savings Plan (RRSP) matching program Prime downtown location near Union Station Increased vacation entitlement after 2 and 5 years of service

About The Portfolio Group

Staffing and Recruiting
51-200

The Portfolio Group is a specialist recruitment agency dedicated to sourcing exceptional talent across four key divisions: Payroll, Credit Control, Procurement and HR, Benefits & Reward.

We also provide comprehensive RPO solutions, partnering with businesses to streamline their recruitment processes.

Over 30 Years of Recruitment Excellence

Founded in 1988, we bring over three decades of industry expertise and a proven track record of recruiting at all levels across the UK and multiple industry sectors.

With offices in London, Manchester, Dublin, and Toronto, we deliver success in permanent, temporary, and contract recruitment, offering a fast, efficient, and consultative service backed by an impressive client base. Our commitment to strong client relationships, ethical recruitment practices, and passion for what we do sets us apart.

As of January 2025, The Portfolio Group is ranked #1 Recruitment Agency on Trustpilot based on over 2,500 reviews.

Comprehensive Recruitment Solutions

Beyond our core divisions, we also recruit for a range of business-critical functions, including but not limited to:

  • Credit Control & Finance
  • Governance, Risk Management & Compliance
  • Health & Safety
  • HR, Compensation, Benefits & Reward
  • IT – Development, Projects & Services
  • Legal Services
  • Payroll & Tax
  • Procurement & Supply Chain
  • Sales, Marketing, PR & Communications

Award-Winning Recruitment Agency

The Portfolio Group has been recognised for its excellence in recruitment, earning accolades such as:

  • The Sunday Times 100 Best Small Companies to Work For (most recently in 2017)
  • The Sunday Times Fast Track 100 (twice)
  • The Recruiter Hot 100 (2021)
  • Shortlisted for Recruitment Agency of the Year – Medium (50-99 employees) in 2021

Contact Us 📍 London & the South: +44 207 247 9455 📍 Manchester & the North: +44 161 836 9949 📍 Dublin & the Republic of Ireland: 1800800281 📍 Toronto: +1 (647) 660 1581

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