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Operations Supervisor

The Ryan Company19 days ago
Victoria, BC
JobCard.seniorityLevels.mid_level
JobCard.employmentTypes.full_time

Top Benefits

Competitive wages, wellness program, and paid time off
RRSP matching contribution
Performance-based bonus up to 10% of base

About the role

Ryan Vending is looking for an Operations Supervisor in Victoria. This role oversees a diverse team which includes route drivers. warehouse personnel and service technicians.

As a supervisor your primary focus is to support and mentor your team. This includes:

  • Ensure adherence to Standard Operating Procedures (SOPs) and Safe Work Practices
  • Ensure daily duties are completed efficiently, accurately and according to our quality standards
  • Optimize and ongoing refinement of scheduling and planograms
  • Oversee a warehouse and ensure it remains in optimal operating condition and is well-stocked with product
  • Oversee and support a service technician, ensuring they have the tools and resources required to complete to work. Schedule cross-training of other team members in this department as required
  • Ongoing coaching, mentorship and upskilling of your team members; setting and monitoring progress towards targets; performance management as required
  • Analysis of data and making decisions/refinements based on a balance of both data and team feedback
  • Work interdepartmentally and across regions to ensure your team has what is required, our customers are satisfied, and company priorities are met
  • Preparedness to get hands on and act as a back up for any team members
  • Hiring, training and continued upskilling of new team members are required

You can expect to have a varied workload, doing what is required to keep your team operating at full capacity.

If you are looking for a new challenge and see yourself in a long-term career with a great company, we're interested in hearing from you!

What We Look For

  • Experience leading a team and excellent people-management skills
  • Technologically literate
  • Solid verbal and written communication skills in English
  • Organized with excellent attention to detail
  • Excellent troubleshooting, problem-solving, and time management skills
  • Professional attitude and customer-service focused approach
  • Energetic, self-directed and results-oriented
  • Valid Class 5 driver’s license and clean driver’s abstract
  • Able to lift up to 50 pounds regularly
  • Willingness to undergo necessary background checks

What We Offer

  • Competitive wages, benefits (including a wellness program), and paid time off
  • RRSP match
  • Friendly, family-feel work environment
  • Opportunities for individual growth; ongoing coaching and mentorship
  • Posted compensation reflects base pay only - total compensation also includes performance-based bonussing of up to 10% of base

Who We Are

Ryan Vending has been in business for over 50 years and is Western Canada’s largest family-owned and operated vending company. At Ryan’s, we believe in working hard, supporting our teams, and giving back. Every employee is part of our community, and we offer a challenging and exciting environment that supports personal growth, diversity, and champions a people-first mentality.

About The Ryan Company

Construction

THE RYAN COMPANY OF MASSACHUSETTS, INC. is a company based out of 2800 POST OAK BLVD, Houston, Texas, United States.