The Company:

AudienceView is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. AudienceView employees share a vision to help entertainment organizations deliver exceptional experiences for people who love live events. We achieve this through innovative technology, popular media brands, effective distribution strategies and a dedicated team of experts that help create customer success every single day.

Why we'd want to work with you:

The AudienceView team is seeking a motivated and results-driven Business Development Representative (BDR) to drive growth by managing both inbound and outbound opportunities. In this hybrid role, you’ll be the first point of contact for potential clients reaching out to AudienceView and will also proactively identify and engage new prospects.

Beyond prospecting, you’ll play a key role in optimizing our sales process by leveraging data and technology to improve efficiency and outcomes. You will establish strong relationships with the Sales and Marketing teams, ensure a seamless buyer journey, and contribute operational insights that improve team performance, data quality, and reporting accuracy.

What you'll do:

• Inbound & Outbound Sales Development
  • Manage inbound leads promptly by qualifying them, routing to the right Account Executives, and setting up discovery calls or meetings with qualified prospects.
  • Research and identify potential clients through CRM tools, LinkedIn, and industry directories.
  • Conduct cold calls, emails, and social outreach to engage new prospects.
  • Assess client needs and challenges to determine fit with AudienceView’s solutions.
  • Collaborate with Account Executives to ensure a smooth handoff and great prospect experience.
• Operations & Enablement
  • Maintain Salesforce data hygiene, ensuring accurate and actionable records.
  • Optimize use of sales engagement tools, sharing best practices with the team.
  • Partner with Marketing and Sales Operations to improve lead routing and scoring
  • Provide feedback on inbound lead quality and outbound targeting to help refine strategy.
  • Provide feedback and insights from prospects and the market to inform sales strategy and marketing campaigns.

What you'll need:

• 2+ years of sales or business development experience, preferably in B2B or SaaS.
• Strong communication and relationship-building skills, with the ability to connect across departments.
• Comfortable with cold calling, prospecting, and inbound qualification.
• Strong creative writing skills to personalize outreach and engage prospects effectively.
• Self-motivated, detail-oriented, and excited by both hitting targets and improving processes.
• Skilled in Salesforce CRM and experienced with sales engagement tools (e.g., Salesloft, Apollo, ZoomInfo).

Bonus Points

• Experience in the theatre or live events industry.
• Experience supporting sales operations, reporting, or marketing alignment.

KPI’s:

• Speed-to-lead on inbound opportunities, with a focus on qualified and converted opportunities
• Number of qualified meetings booked
• CRM data quality (completeness & accuracy)
• Opportunity value created from inbound & outbound

Why Work at AudienceView:

• We’re a global leader in live events technology. As the essential partner to get live events discovered, attended, and remembered, we help our clients sell more tickets every single day.
• We’re passionate about live entertainment. AudienceView believes in the power of live events and its purpose is to ignite that passion in people around the world.
• We have amazing clients. Our exciting roster of clients includes sports, live music, and performing arts organizations
• Our employees love us. We offer excellent benefits, competitive salaries, flexible hours, remote work opportunities, and more!
• We're a remote-first company. Our remote culture allows our employees to have the flexibility to work anywhere in the country they are residing (Canada, the USA, UK, and Chile).
• Diversity and inclusion are paramount to building our culture. The data is abundantly clear that diverse teams are more successful because they offer different perspectives, increased innovation, faster problem-solving, and higher employee engagement among other benefits.
• Flexible work schedule: AudienceView empowers permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge.

How we hire - here's a brief overview of our recruitment process:

• Screening & Resume Review (30 minutes): Our Talent Acquisition team will evaluate all resumes and select candidates for a video call.
• Hiring Manager Interview (30 minutes): Meet with the hiring manager to speak in detail about your relevant experience and learn more about the role.
• Mock Cold Call (45 minutes): Your outreach, communication skills, problem-solving abilities, and relevant knowledge will be assessed.
• Meet the Stakeholders (30 minutes): Meet more of the team and the stakeholders to speak further about the role and the team's hiring expectations.

Diversity and inclusion have always been at the core of our values at AudienceView. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate, and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

Disclaimer:

AudienceView does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualifications will be done face-to-face over Microsoft Teams. AudienceView does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard it.