At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Project Coordinator, Physician Health Program

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $57,160 - $71,450

Reporting to the PHP Manager, Operations, the Project Coordinator supports the workplan and strategic plan of the PHP Team by supporting the development and implementation of assigned initiatives and projects identified by the Manager and the larger leadership team of the department.

The Project Coordinator will support the steering of short and long term operational improvement initiatives, technical changeover and implementation projects as well as projects which support our clinical service offerings. They will be involved in reporting and tracking the activities of the PHP.

Using effective communication, high attention to detail, and strong time management skills, the Project Coordinator is also responsible for taking a proactive approach to ensuring progress occurs across the various ongoing projects and that milestones are met and effectively communicated across the team, department, and with internal and external stakeholders with which they will maintain strong relationships.

WHAT SUCCESS LOOKS LIKE

Analytical Thinking (I):

• Coordinates the information gathering and reporting process.
• Reviews trends and compares to expectations.
• Conducts research to define problems and prepares responses to anticipated questions.
• Prioritizes multiple issues and opportunities.
• Identifies relationships and linkages within several information sources.
• Anticipates issues that are not readily apparent on the surface.
• Identifies root causes and effects.
• Defines priorities within performance objectives.
• Reports and identifies areas that need guidance in order to resolve complex issues.
• Anticipates the possible outcome of potential solutions.

Building Relationships (I):

• Establishes and maintains relationships and alliances.
• Shares information and readily determines to whom to go for relevant information.
• Seeks assistance and feedback in the problem solving process.
• Partners with others to achieve expectations.

Problem Solving (I):

• Applies problem-solving methodologies and tools to diagnose and solve problems.
• Shows empathy and objectivity toward individuals involved in the issue.
• Analyzes multiple alternatives, risks, and benefits for a range of potential solutions.
• Recommends resource requirements and collaborates with impacted stakeholders.

Thoroughness (A):

• Identifies potential areas of conflicting priorities and vulnerability in achieving standards.

• Reviews department’s progress against established goals, objectives, service level targets, and project milestones.

• Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.

• Maintains a proactive work review and approval process prior to assignment completion.

• Solicits internal and external customer evaluation of performance and devises measures for improvement.

Communication For Results (I):

• Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving.
• Seeks and shares relevant information, opinions, and judgments.
• Handles conflict empathetically.
• Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.

Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• An undergraduate degree or a specialized post-secondary diploma in a related field with up to two years of related experience, or an equivalent level of related work experience in lieu of post-secondary education.
• Specialized knowledge in a technical or professional discipline, preferably in a health, not-for-profit, government or business sector, and an ability to apply technical/professional concepts and applications to tasks or activities.
• Adept at balancing major concurrent tasks and projects, and working with internal and external parties in a coordinated manner
• Experience of applying project management skills
• Demonstrated experience in utilizing and developing databases, including CRM/EMR systems, for tracking team activity and projects
• Demonstrated experience with dashboarding tools such as Tableau
• Excellent interpersonal, written, and verbal communication skills, able to represent the department with a high level of professionalism.
• Proven ability to respond to a wide variety of issues and deal with ambiguity and conflicting demands
• Effective writing skills and proven ability to develop clear and concise communication.
• Demonstrated proficiency with PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.

We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.