The Cabinetry Installer works out in the field installing closets and kitchen cabinetry. He/she is responsible to ensure that cabinetry is installed to RMG’s quality standards to meet or exceed client expectations. Install work takes place in both new build construction and existing residential homes, lived-in/occupied by homeowners.

OVERALL RESPONSIBILITIES/DUTIES:

• Install closets and kitchens, including hardware and wire shelving
• Use appropriate tools of the trade to complete the job to company standards
• Provide excellent customer service to homeowners, builders, contractors etc.
• Successfully troubleshoot issues when they arise by finding quick and accurate solutions
• Work independently to complete installations in an efficient manner
• Pickup and deliver components to site, from the warehouse, as part of the closet install
• Communicate effectively with Sales, Installation and Warehouse staff to ensure orders are properly completed, and that all materials required for installation are accounted for
• Read and interpret blueprints
• Appropriately document all product/installation deficiencies and determine the nature of any required service work
• Handle general customer service inquiries when required
• Other duties as required

JOB SPECIFICATIONS:

Education:

• High School Diploma is required.
• Completion of a 3-to-4-year apprenticeship program is preferred.

Experience:

• 5+ years skilled cabinet installation experience.
• Customer service experience.

Physical Abilities:

Abilities

Definition

Lifting

The ability to lift 50lbs or more repetitively.

Bending

The ability to bend at the knees and waist.

Walking/Standing

The ability to walk/stand for long periods of time.

Grasping

The ability to grasp objects with your hands.

Twisting

The ability to twist at your hips.

Manual Dexterity

The ability to quickly move hand, hand together with arm, two hands to grasp, manipulate, or assemble objects.

Finger Dexterity

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Arm-Hand Steadiness

The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Trunk Strength

The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

Knowledge, Skills, Abilities, and Other Attributes:

• Knowledge and building and construction material, methods, and tools.

• Knowledge of principles and processes for providing exceptional customer service, meeting quality standards for service and evaluating customer satisfaction.

• Knowledge of arithmetic and other mathematical applications.

• Knowledge of safe work practices including the Occupational Health & Safety Act.

• High degree of stress tolerance – the ability to deal calmly and effectively with high-stress situations.

• Dependability – reliable, responsible, and fulfills obligations.

• Ability to read.

• Attention to detail.

• High level of personal integrity.

• High degree of achievement and effort.

• Ability to work independently.

• Adaptability/flexibility.

• Ability to think critically.

• Willingness to take initiative.

• Complex problem solving and problem sensitivity.

• Ability to manage time efficiently.

• Coordination skills.

• Ability to creatively correct deficiencies.

• Strong communication skills – written and oral.

• Ability to work in a fast-paced environment.

• Clean driver’s abstract.