Intake & Housing Liaison
Top Benefits
About the role
About the Job:
Reporting to UA 84 Frederick Street Transitional Program Supervisor, the Intake & Housing Liaison position will be responsible for referral and assessment flow for the 84 Frederick Street Transitional Program.
Their main goal is to support assessments and transitions in and out of the program. They will also provide support to the program staff and staff with ongoing assessment of needs.
Duties and Responsibilities:
-
Review referrals and conduct clinical assessments to determine service needs
- Partner with clients and their families as members of the health care team
- Use standardized assessment tools within a community setting
- Develop and maintain a community resource network
- Refer to partnering organizations and provide linkages to community supports
- Provide streamlined transitions with “warm transfers”
- Service co-ordination, follow up and advocacy
- Develop outcome and process measures and evaluate
- Complete assessments, evaluations and feedback surveys with applicants and/or their families as required
- Provide comprehensive, holistic, person and family-centred access to services
- Work independently and collaboratively within a multidisciplinary team to carry out mental health recovery and support
- Understand and be able to integrate a philosophy of client-centred care into daily responsibilities
- Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
- Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards
- Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
- Perform additional duties as required/delegated by Management
- New position
Qualifications:
- Post-secondary education in Social Work, Social Services, Health Services, or equivalent
- 2+ years experience providing assessments on individuals with mental health challenges
- Demonstrated knowledge of serious mental illness, concurrent disorders, and/or dual diagnosis, and experience with intake services preferred
- Excellent assessment, risk management, and crisis intervention
- Expertise in collaboration with healthcare services
- Knowledge of MS Suite (Word, Excel, Power Point and Outlook)
- A vehicle, valid driver’s license, and adequate insurance coverage
- Valid Certification in First Aid & CPR
- Training in ASIST and CPI
Reporting Function:
The Intake and Housing Liaison will report directly to the Supervisor, 84 Frederick Street Transitional Program. They will work with both internal and external partners and will interact with all levels within the organization.
They will be a support system, resource, and an advocator for the team and Organization.
Working Conditions and Physical Requirements:
- Hours are typically from Monday – Friday, 8:30am – 4:30pm but may vary depending on client needs
- Average amount of physical effort is required.
- Able to sit/stand for prolonged periods of time
- Able to answer and communicate telephone calls and general computer use
- Able to lift up to 20lbs (product, documents, etc.)
- Vehicle travel to sites for visits/walk-throughs and open doors as required.
Ship Values:
- Compassion, Hope, Inclusive, Respect, Professional
“SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”.
Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices
Monday -Friday 7 am - 3:30 pm
UNION | 37.5 hours per week
About Services and Housing In the Province (SHIP)
SHIP has championed the fundamental right of housing for nearly 30 years. As a respected health service and housing support provider, we advocate for Healthy Housing™ by forming lasting relationships with landlords and developers.
We advocate for mental and physical health services through in-house service teams and partnerships with community-based agencies. SHIP is known for our record of identifying gaps in available service provision and directly addressing those needs. Many of our programs and service models have gained national attention within the health care field.
Intake & Housing Liaison
Top Benefits
About the role
About the Job:
Reporting to UA 84 Frederick Street Transitional Program Supervisor, the Intake & Housing Liaison position will be responsible for referral and assessment flow for the 84 Frederick Street Transitional Program.
Their main goal is to support assessments and transitions in and out of the program. They will also provide support to the program staff and staff with ongoing assessment of needs.
Duties and Responsibilities:
-
Review referrals and conduct clinical assessments to determine service needs
- Partner with clients and their families as members of the health care team
- Use standardized assessment tools within a community setting
- Develop and maintain a community resource network
- Refer to partnering organizations and provide linkages to community supports
- Provide streamlined transitions with “warm transfers”
- Service co-ordination, follow up and advocacy
- Develop outcome and process measures and evaluate
- Complete assessments, evaluations and feedback surveys with applicants and/or their families as required
- Provide comprehensive, holistic, person and family-centred access to services
- Work independently and collaboratively within a multidisciplinary team to carry out mental health recovery and support
- Understand and be able to integrate a philosophy of client-centred care into daily responsibilities
- Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
- Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards
- Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
- Perform additional duties as required/delegated by Management
- New position
Qualifications:
- Post-secondary education in Social Work, Social Services, Health Services, or equivalent
- 2+ years experience providing assessments on individuals with mental health challenges
- Demonstrated knowledge of serious mental illness, concurrent disorders, and/or dual diagnosis, and experience with intake services preferred
- Excellent assessment, risk management, and crisis intervention
- Expertise in collaboration with healthcare services
- Knowledge of MS Suite (Word, Excel, Power Point and Outlook)
- A vehicle, valid driver’s license, and adequate insurance coverage
- Valid Certification in First Aid & CPR
- Training in ASIST and CPI
Reporting Function:
The Intake and Housing Liaison will report directly to the Supervisor, 84 Frederick Street Transitional Program. They will work with both internal and external partners and will interact with all levels within the organization.
They will be a support system, resource, and an advocator for the team and Organization.
Working Conditions and Physical Requirements:
- Hours are typically from Monday – Friday, 8:30am – 4:30pm but may vary depending on client needs
- Average amount of physical effort is required.
- Able to sit/stand for prolonged periods of time
- Able to answer and communicate telephone calls and general computer use
- Able to lift up to 20lbs (product, documents, etc.)
- Vehicle travel to sites for visits/walk-throughs and open doors as required.
Ship Values:
- Compassion, Hope, Inclusive, Respect, Professional
“SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”.
Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices
Monday -Friday 7 am - 3:30 pm
UNION | 37.5 hours per week
About Services and Housing In the Province (SHIP)
SHIP has championed the fundamental right of housing for nearly 30 years. As a respected health service and housing support provider, we advocate for Healthy Housing™ by forming lasting relationships with landlords and developers.
We advocate for mental and physical health services through in-house service teams and partnerships with community-based agencies. SHIP is known for our record of identifying gaps in available service provision and directly addressing those needs. Many of our programs and service models have gained national attention within the health care field.