Credit and Collections Representative
Top Benefits
About the role
Some of what you will do:
Responsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication.
Specifically, You Will:
- Collect and follow up aged accounts receivable, monitor payment trends and carry out corrective measures for overdue accounts as required.
- Ensure the customer operates and maintains the credit account within terms and conditions of sale/service or contract.
- Serve as the contact/liaison for the assigned account portfolio.
- Review/recommend credit limits to increase/decrease, suspend/reinstate credit privileges Communicate/escalate credit concerns as required with accounts that present credit risk/loss, require credit hold or third-party collection.
- Maintain detailed collection/credit system notes for all account activity and maintains credit history files.
- Coordinate timely resolve with Customer Care, Sales and/or Operations for account issues that may include but are not limited to, disputed deliveries, returns and credits.
Some of what you need:
- Post Secondary Education.
- University Degree or College Diploma would be an asset.
- CCP Designation or related courses would be an asset.
- 4-6 years prior related experience.
Physical demands/working conditions:
Office environment – Mostly remote, however two days a month at our Mississauga office is mandatory.
Some of what you will get:
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
#MakeAnImpact
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Not the right fit? Search for Credit and Collections Representative jobs in Mississauga, ON
About Staples Canada
We are the Working and Learning Company. We are building a community of exploration and discovery, a place where we can all work, learn and grow together. We are here to be a trusted ally, a resource and a sounding board, motivated to support our customers with expert knowledge, unique products and innovative services, made for the changing needs of today’s entrepreneurs, teachers, parents and students.
Founded in 1991, Staples Canada, The Working and Learning Company, is a privately-held company based in Richmond Hill, Ontario, with a network of over 300 stores across Canada. To learn more, visit www.staples.ca or follow @StaplesCanada on Facebook, Twitter and Instagram.
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Credit and Collections Representative
Top Benefits
About the role
Some of what you will do:
Responsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication.
Specifically, You Will:
- Collect and follow up aged accounts receivable, monitor payment trends and carry out corrective measures for overdue accounts as required.
- Ensure the customer operates and maintains the credit account within terms and conditions of sale/service or contract.
- Serve as the contact/liaison for the assigned account portfolio.
- Review/recommend credit limits to increase/decrease, suspend/reinstate credit privileges Communicate/escalate credit concerns as required with accounts that present credit risk/loss, require credit hold or third-party collection.
- Maintain detailed collection/credit system notes for all account activity and maintains credit history files.
- Coordinate timely resolve with Customer Care, Sales and/or Operations for account issues that may include but are not limited to, disputed deliveries, returns and credits.
Some of what you need:
- Post Secondary Education.
- University Degree or College Diploma would be an asset.
- CCP Designation or related courses would be an asset.
- 4-6 years prior related experience.
Physical demands/working conditions:
Office environment – Mostly remote, however two days a month at our Mississauga office is mandatory.
Some of what you will get:
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
#MakeAnImpact
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Not the right fit? Search for Credit and Collections Representative jobs in Mississauga, ON
About Staples Canada
We are the Working and Learning Company. We are building a community of exploration and discovery, a place where we can all work, learn and grow together. We are here to be a trusted ally, a resource and a sounding board, motivated to support our customers with expert knowledge, unique products and innovative services, made for the changing needs of today’s entrepreneurs, teachers, parents and students.
Founded in 1991, Staples Canada, The Working and Learning Company, is a privately-held company based in Richmond Hill, Ontario, with a network of over 300 stores across Canada. To learn more, visit www.staples.ca or follow @StaplesCanada on Facebook, Twitter and Instagram.